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Hotels","2024-03-07T11:37:13.500Z","2024-05-22T09:27:00.703Z","2024-05-22T09:27:00.731Z",457349266,"96f69b83-65e8-4f8d-8df4-91878eee7103",{"seo":608,"_uid":614,"author":615,"content":620,"headline":601,"component":422,"post_date":1015,"thumbnail":1016,"types_tag":1023,"features_tag":1030,"show_resource":57,"industries_tag":1049,"related_articles":1074},{"_uid":609,"title":15,"plugin":16,"seoTitle":610,"description":18,"seoKeywords":611,"seoTitleInput":612,"seoDescription":613},"775b6f6d-bc45-4c57-9748-b3f5a80058ca","Master Hotel Labour Forecasting for Optimal Staffing — Deputy","hotel labour forecasting, labour demand forecasting, staffing optimisation","Master Hotel Labour Forecasting for Optimal Staffing","Discover the secrets to precise hotel labour forecasting with Deputy. Learn how to synchronise staffing with guest demand, optimise labour costs, and run your hotel efficiently. ","9f600d26-9db1-4500-ad00-9cfda0296065",{"name":24,"created_at":25,"published_at":26,"updated_at":27,"id":28,"uuid":29,"content":616,"slug":47,"full_slug":48,"sort_by_date":49,"position":50,"tag_list":618,"is_startpage":52,"parent_id":53,"meta_data":49,"group_id":54,"first_published_at":26,"release_id":49,"lang":55,"path":49,"alternates":619,"default_full_slug":49,"translated_slugs":49,"_stopResolving":57},{"_uid":31,"name":24,"image":617,"component":45,"description":46},{"_uid":33,"title":34,"imgSrc":35,"plugin":36,"imageAlt":24,"minWidth":37,"imageName":38,"imageS3Key":39,"description":40,"mobileWidth":41,"desktopWidth":41,"assetSelector":35,"imagePublicUrl":42,"imageOriginalUrl":43,"sourceImageWidth":44,"sourceImageHeight":44},[],[],[621],{"_uid":622,"content":623,"component":421},"29c861d9-27c3-452c-9312-6d6034336565",{"type":62,"content":624},[625,632,639,647,654,675,696,703,711,718,725,745,753,774,781,800,807,870,878,885,905,912,919,927,934,954,962,969,995],{"type":65,"content":626},[627],{"text":628,"type":69,"marks":629},"Fine-tuning your staffing to match guest demand perfectly takes time and effort — but it makes all the difference for customer experiences and cost-efficient hotel operations. ",[630],{"type":72,"attrs":631},{"color":74},{"type":65,"content":633},[634],{"text":635,"type":69,"marks":636},"Each hotel section, from the kitchen to housekeeping to the front desk, has to work harmoniously and respond dynamically to the ebb and flow of guest occupancy. It's a delicate dance that, when performed correctly, makes running your hotel business seem effortless. ",[637],{"type":72,"attrs":638},{"color":74},{"type":65,"content":640},[641],{"text":642,"type":69,"marks":643},"Understanding the Basics of Labour Demand Forecasting in Hotels",[644,645],{"type":102},{"type":72,"attrs":646},{"color":74},{"type":65,"content":648},[649],{"text":650,"type":69,"marks":651},"In the context of hotels, labour demand forecasting is about analysing your hotel's historical business data to forecast your hotel's future needs for staff, optimise staffing resources and manage labour costs. ",[652],{"type":72,"attrs":653},{"color":74},{"type":65,"content":655},[656,661,670],{"text":657,"type":69,"marks":658},"According to Deputy's Director of Customer Success, EMEA Steve Woods, \"",[659],{"type":72,"attrs":660},{"color":74},{"text":662,"type":69,"marks":663},"Demand planning ",[664,667,669],{"type":79,"attrs":665},{"href":666,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/blog/how-to-effectively-manage-your-workforce-through-changing-levels-of-demand",{"type":72,"attrs":668},{"color":85},{"type":87},{"text":671,"type":69,"marks":672},"or labour forecasting is ensuring you've got the right labour at hand during peak and low periods of the day.\" ",[673],{"type":72,"attrs":674},{"color":74},{"type":65,"content":676},[677,682,691],{"text":678,"type":69,"marks":679},"Labour forecasting, at its core, is about ",[680],{"type":72,"attrs":681},{"color":74},{"text":683,"type":69,"marks":684},"making informed predictions.",[685,688,690],{"type":79,"attrs":686},{"href":687,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/features/demand-forecasting",{"type":72,"attrs":689},{"color":85},{"type":87},{"text":692,"type":69,"marks":693}," \"Effective labour forecasting will bring together different forecast data, such as sales data, foot traffic, room bookings, holidays, and local events, to help you forecast the total number of room bookings your business might have per hour per day in the future,\" says Woods. ",[694],{"type":72,"attrs":695},{"color":74},{"type":65,"content":697},[698],{"text":699,"type":69,"marks":700},"This foresight allows your hotel to align staff levels accordingly, ensuring that you're always prepared to offer the best possible guest service without unnecessary expenditure on labour. ",[701],{"type":72,"attrs":702},{"color":74},{"type":65,"content":704},[705],{"text":706,"type":69,"marks":707},"The Importance of Accurate Forecasting",[708,709],{"type":102},{"type":72,"attrs":710},{"color":74},{"type":65,"content":712},[713],{"text":714,"type":69,"marks":715},"Accurate forecasting is the cornerstone of effective demand planning. Getting this right is the difference between a smoothly run hotel and one constantly playing catch-up. It's one of your key competitive advantages.",[716],{"type":72,"attrs":717},{"color":74},{"type":65,"content":719},[720],{"text":721,"type":69,"marks":722},"It's important first to generate accurate forecasts for core demand drivers (e.g. bookings data) and then consider variabilities such as seasonality, weather, holidays, or local events. ",[723],{"type":72,"attrs":724},{"color":74},{"type":65,"content":726},[727,732,741],{"text":728,"type":69,"marks":729},"This information helps you anticipate busy periods, plan for them, and avoid overstaffing during quieter times. Getting labour forecasting right will help you deliver a better guest experience while ",[730],{"type":72,"attrs":731},{"color":74},{"text":733,"type":69,"marks":734},"controlling labour costs",[735,738,740],{"type":79,"attrs":736},{"href":737,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/blog/5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business",{"type":72,"attrs":739},{"color":85},{"type":87},{"text":304,"type":69,"marks":742},[743],{"type":72,"attrs":744},{"color":74},{"type":65,"content":746},[747],{"text":748,"type":69,"marks":749},"Overcoming Forecasting Challenges",[750,751],{"type":102},{"type":72,"attrs":752},{"color":74},{"type":65,"content":754},[755,760,769],{"text":756,"type":69,"marks":757},"Accuracy in labour forecasting is the first hurdle hotels face. Hotels, by nature, ",[758],{"type":72,"attrs":759},{"color":74},{"text":761,"type":69,"marks":762},"deal with a high level of unpredictability.",[763,766,768],{"type":79,"attrs":764},{"href":765,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.demandcalendar.com/blog/benefits-and-challenges-in-forecasting-hotel-demand",{"type":72,"attrs":767},{"color":85},{"type":87},{"text":770,"type":69,"marks":771}," Seasonal fluctuations, last-minute bookings, poor economic conditions, new openings of competitors, and unforeseen events like natural disasters or political instability can all throw a wrench in the most well-thought-out plans and hopes for a fully booked hotel. ",[772],{"type":72,"attrs":773},{"color":74},{"type":65,"content":775},[776],{"text":777,"type":69,"marks":778},"Getting a high enough level of accuracy around the forecasting process to have a certain level of predictability is vital and possible. ",[779],{"type":72,"attrs":780},{"color":74},{"type":65,"content":782},[783,788,796],{"text":784,"type":69,"marks":785},"Only accurate data can lead to good forecasts. Investing in robust data collection systems, integrating data from various sources (reservations, POS, etc) and regularly validating and updating that data can help you create ",[786],{"type":72,"attrs":787},{"color":74},{"text":789,"type":69,"marks":790},"an optimal staffing forecast",[791,793,795],{"type":79,"attrs":792},{"href":327,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":72,"attrs":794},{"color":85},{"type":87},{"text":233,"type":69,"marks":797},[798],{"type":72,"attrs":799},{"color":74},{"type":65,"content":801},[802],{"text":803,"type":69,"marks":804},"The next stage will map the forecast created to your hotel's labour requirements and realities. How do you determine those realities? Here are a set of questions that can help with that:",[805],{"type":72,"attrs":806},{"color":74},{"type":808,"content":809},"bullet_list",[810,833],{"type":811,"content":812},"list_item",[813],{"type":65,"content":814},[815,820,828],{"text":816,"type":69,"marks":817},"Do you have a flexible staffing model that you can adjust based on sudden changes to this forecast? Develop ",[818],{"type":72,"attrs":819},{"color":74},{"text":821,"type":69,"marks":822},"flexible scheduling systems ",[823,825,827],{"type":79,"attrs":824},{"href":299,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":72,"attrs":826},{"color":85},{"type":87},{"text":829,"type":69,"marks":830},"to adjust staff levels in response to real-time demand. Cross-train staff to handle different roles during busy and lean periods will also help you build a flexible staffing model.  ",[831],{"type":72,"attrs":832},{"color":74},{"type":811,"content":834},[835],{"type":65,"content":836},[837,842,851,856,865],{"text":838,"type":69,"marks":839},"Do you struggle with high employee turnover? If you're struggling with high employee turnover, focus on ",[840],{"type":72,"attrs":841},{"color":74},{"text":843,"type":69,"marks":844},"employee satisfaction",[845,848,850],{"type":79,"attrs":846},{"href":847,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/blog/4-powerful-hospitality-retention-strategies-you-must-try-now",{"type":72,"attrs":849},{"color":85},{"type":87},{"text":852,"type":69,"marks":853},", career growth and ",[854],{"type":72,"attrs":855},{"color":74},{"text":857,"type":69,"marks":858},"work-life balance",[859,862,864],{"type":79,"attrs":860},{"href":861,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/blog/20-ways-to-support-positive-mental-wellbeing-in-the-workplace",{"type":72,"attrs":863},{"color":85},{"type":87},{"text":866,"type":69,"marks":867},". Conduct exit interviews to understand reasons for turnover and address them swiftly. ",[868],{"type":72,"attrs":869},{"color":74},{"type":65,"content":871},[872],{"text":873,"type":69,"marks":874},"Strategies for Effective Labour Allocation",[875,876],{"type":102},{"type":72,"attrs":877},{"color":74},{"type":65,"content":879},[880],{"text":881,"type":69,"marks":882},"Allocating labour efficiently is the next step to master. Simply identifying the number of staff you have on each shift is just the beginning - you'll also need to decide on different shift types, shift durations and shift start and end times. ",[883],{"type":72,"attrs":884},{"color":74},{"type":65,"content":886},[887,892,900],{"text":888,"type":69,"marks":889},"Workforce management tools like Deputy will help you create ",[890],{"type":72,"attrs":891},{"color":74},{"text":893,"type":69,"marks":894},"flexible yet precise staffing models",[895,897,899],{"type":79,"attrs":896},{"href":687,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":72,"attrs":898},{"color":85},{"type":87},{"text":901,"type":69,"marks":902}," that match your demand forecasts — and, in doing so, help you optimise rota coverage and reduce labour costs. They can also help you scale your shift schedule to meet changing demand and minimise administrative time.  ",[903],{"type":72,"attrs":904},{"color":74},{"type":65,"content":906},[907],{"text":908,"type":69,"marks":909},"\"Deputy helps clients better understand the types of shift lengths required and when shifts should start. We combine this with forecasts on required labour levels to create an optimised shift pattern. The final stage automatically allocates the right employee to the right shift. To do this, we look at their qualifications, availability, whether or not they're on leave, and any other custom requirements that might influence the shifts you want your employees to work,\" says Steve Woods, Deputy's Director of Customer Success, EMEA.",[910],{"type":72,"attrs":911},{"color":74},{"type":65,"content":913},[914],{"text":915,"type":69,"marks":916}," ",[917],{"type":72,"attrs":918},{"color":74},{"type":65,"content":920},[921],{"text":922,"type":69,"marks":923},"Using Technology for Labour Forecasting",[924,925],{"type":102},{"type":72,"attrs":926},{"color":74},{"type":65,"content":928},[929],{"text":930,"type":69,"marks":931},"Embracing technology will optimise the accuracy of your labour forecasting. Digital tools and software offer powerful insights and forecasting capabilities previously beyond the modern hotel's reach. ",[932],{"type":72,"attrs":933},{"color":74},{"type":65,"content":935},[936,941,949],{"text":937,"type":69,"marks":938},"Predictive workforce management platforms like ",[939],{"type":72,"attrs":940},{"color":74},{"text":942,"type":69,"marks":943},"Deputy and Predelo",[944,946,948],{"type":79,"attrs":945},{"href":327,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":72,"attrs":947},{"color":85},{"type":87},{"text":950,"type":69,"marks":951}," can analyse vast amounts of data, identify trends, and even predict future demand accurately. This technological leverage will help transform how you schedule your staff, manage resources and serve your guests. Predictive workforce management technology takes the guesswork out of forecasting so you can make data-driven decisions that benefit both your guests and your bottom line. ",[952],{"type":72,"attrs":953},{"color":74},{"type":65,"content":955},[956],{"text":957,"type":69,"marks":958},"The Path Forward",[959,960],{"type":102},{"type":72,"attrs":961},{"color":74},{"type":65,"content":963},[964],{"text":965,"type":69,"marks":966},"The importance of your hotel mastering labour forecasting can't be overstated. At the heart of every successful hotel operation is a commitment to understanding and meeting the needs of your guests through effective labour forecasting. ",[967],{"type":72,"attrs":968},{"color":74},{"type":65,"content":970},[971,976,983,988,990],{"text":972,"type":69,"marks":973},"Having ",[974],{"type":72,"attrs":975},{"color":74},{"text":977,"type":69,"marks":978},"the right solutions ",[979,981],{"type":79,"attrs":980},{"href":124,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":72,"attrs":982},{"color":74},{"text":984,"type":69,"marks":985},"that can marry changing levels of demand with labour requirements and availability is key. Labour is your business's highest cost. Without clear visibility on what's driving that cost, planning for changing demand levels and the increasingly difficult task of sustaining and scaling your hotel's growth becomes very difficult. ",[986],{"type":72,"attrs":987},{"color":74},{"text":989,"type":69},"Find out more in our guide, ",{"text":991,"type":69,"marks":992},"Ditch Dinosaur Scheduling: Why Digital Tools Give Your Hotel a Competitive Edge",[993],{"type":79,"attrs":994},{"href":383,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":65,"content":996},[997,1002,1011],{"text":998,"type":69,"marks":999},"If you're interested in efficiently reducing labour costs and implementing predictive workforce management and flexible shift scheduling, ",[1000],{"type":72,"attrs":1001},{"color":74},{"text":1003,"type":69,"marks":1004},"give us a 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Efficiency: How to Transition from Manual to Digital Shift Scheduling ","2023-08-15T15:31:24.815Z","2023-08-15T16:26:20.009Z","2023-08-15T16:26:20.073Z",355205942,"541e91c4-4968-4371-8e4b-e3b5317174b1",{"seo":1083,"_uid":1089,"author":29,"content":1090,"headline":1076,"component":422,"post_date":1893,"thumbnail":1894,"types_tag":1901,"features_tag":1902,"show_resource":57,"industries_tag":1905,"related_articles":1908},{"_uid":1084,"title":15,"plugin":16,"seoTitle":1085,"description":18,"seoKeywords":1086,"seoTitleInput":1087,"seoDescription":1088},"03999866-7aae-41ae-a917-bfb2bc055b95","Unlock Efficiency: Transition to Digital Scheduling — Deputy","digital scheduling, Deputy, manual vs digital","Unlock Efficiency: Transition to Digital Scheduling","Say goodbye to the chaos of outdated scheduling methods. Transform your business with Deputy's digital shift scheduling. ","6992ea18-4b9d-4f1c-917d-9cdcbde20760",[1091],{"_uid":1092,"content":1093,"component":421},"9e1f242c-fb50-43e6-9f82-ff05ec74dd8a",{"type":62,"content":1094},[1095,1102,1118,1139,1159,1166,1184,1205,1226,1233,1246,1259,1272,1285,1301,1308,1348,1375,1429,1442,1459,1466,1517,1524,1543,1575,1599,1615,1622,1655,1688,1724,1732,1741,1748,1857,1865,1872],{"type":65,"content":1096},[1097],{"text":1098,"type":69,"marks":1099},"Many small businesses are hesitant about new technology for a variety of reasons. They might be nervous about managing the change,  unsure how the return on investment will play out, or accustomed to how things have always been done.  ",[1100],{"type":72,"attrs":1101},{"color":74},{"type":65,"content":1103},[1104,1109],{"text":1105,"type":69,"marks":1106},"All those reasons are valid – taking the leap and investing in technology can initially seem daunting. However, in a world where time is money and efficiency is the key to success, we must face that manual shift scheduling often slows down small businesses and holds them back. For example, Chai Guys reduced stress and simplified payroll and scheduling by shifting",[1107],{"type":72,"attrs":1108},{"color":74},{"text":1110,"type":69,"marks":1111}," to a digital scheduling tool. ",[1112,1115,1117],{"type":79,"attrs":1113},{"href":1114,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/customers/chai-guys",{"type":72,"attrs":1116},{"color":85},{"type":87},{"type":65,"content":1119},[1120,1125,1134],{"text":1121,"type":69,"marks":1122},"Many small businesses may not realise that taking the leap to digital scheduling can save them time and money – sometimes even immediate savings, which an ",[1123],{"type":72,"attrs":1124},{"color":74},{"text":1126,"type":69,"marks":1127},"ROI calculator",[1128,1131,1133],{"type":79,"attrs":1129},{"href":1130,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/insights/scheduling-roi-calculator",{"type":72,"attrs":1132},{"color":85},{"type":87},{"text":1135,"type":69,"marks":1136}," can easily demonstrate.",[1137],{"type":72,"attrs":1138},{"color":74},{"type":65,"content":1140},[1141,1146,1155],{"text":1142,"type":69,"marks":1143},"Managing employee shifts, juggling availability, and ensuring adequate coverage can quickly become overwhelming. But fear not, as there's a transformative solution on the horizon: ",[1144],{"type":72,"attrs":1145},{"color":74},{"text":1147,"type":69,"marks":1148},"digital shift scheduling",[1149,1152,1154],{"type":79,"attrs":1150},{"href":1151,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb",{"type":72,"attrs":1153},{"color":85},{"type":87},{"text":304,"type":69,"marks":1156},[1157],{"type":72,"attrs":1158},{"color":74},{"type":65,"content":1160},[1161],{"text":1162,"type":69,"marks":1163},"In this blog post, we'll explore the journey of several businesses as they transition from manual to digital shift scheduling, unlocking a realm of efficiency, employee empowerment, and enhanced operations. 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This outdated approach consumed precious time and resources and threatened employee satisfaction and engagement. ",[1224],{"type":72,"attrs":1225},{"color":74},{"type":65,"content":1227},[1228],{"text":1229,"type":69,"marks":1230},"Small businesses operating with manual scheduling often encounter these challenges:",[1231],{"type":72,"attrs":1232},{"color":74},{"type":65,"content":1234},[1235,1241],{"text":1236,"type":69,"marks":1237},"1. Time-Consuming Processes: ",[1238,1239],{"type":102},{"type":72,"attrs":1240},{"color":74},{"text":1242,"type":69,"marks":1243},"Crafting schedules and managing changes becomes time-intensive, diverting focus from core business activities.",[1244],{"type":72,"attrs":1245},{"color":74},{"type":65,"content":1247},[1248,1254],{"text":1249,"type":69,"marks":1250},"2. 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Employee Burnout:",[1277,1278],{"type":102},{"type":72,"attrs":1279},{"color":74},{"text":1281,"type":69,"marks":1282},"  Constant scheduling changes can lead to fatigue and disengagement among your staff.",[1283],{"type":72,"attrs":1284},{"color":74},{"type":94,"attrs":1286,"content":1287},{"level":1168},[1288,1293,1294,1295],{"type":137,"attrs":1289},{"id":1290,"alt":35,"src":1291,"title":35,"source":35,"copyright":35,"meta_data":1292},3339431,"https://a.storyblok.com/f/64010/1200x630/9bfd858f74/blog-employee-onboarding-coming-soon-1200x630px-1x.jpg",{},{"type":1176},{"type":1176},{"text":1296,"type":69,"marks":1297},"The Digital Shift Scheduling Solution",[1298,1299],{"type":102},{"type":72,"attrs":1300},{"color":74},{"type":65,"content":1302},[1303],{"text":1304,"type":69,"marks":1305},"Embracing digital shift scheduling can mark a significant shift towards streamlined operations and enhanced employee experiences. 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This resistance can slow down the implementation process and hinder productivity.",[1485],{"type":72,"attrs":1486},{"color":49},{"type":811,"content":1488},[1489],{"type":65,"content":1490},[1491,1497],{"text":1492,"type":69,"marks":1493},"Training and Onboarding: ",[1494,1495],{"type":102},{"type":72,"attrs":1496},{"color":74},{"text":1498,"type":69,"marks":1499},"Learning a new system can be daunting. It requires time, resources, and patience, which can challenge busy businesses.",[1500],{"type":72,"attrs":1501},{"color":49},{"type":811,"content":1503},[1504],{"type":65,"content":1505},[1506,1512],{"text":1507,"type":69,"marks":1508},"Integration with Existing Systems: ",[1509,1510],{"type":102},{"type":72,"attrs":1511},{"color":74},{"text":1513,"type":69,"marks":1514},"Many businesses already have HR, payroll, and time-tracking software. Finding a scheduling solution that integrates seamlessly with these systems can be complicated.",[1515],{"type":72,"attrs":1516},{"color":49},{"type":65,"content":1518},[1519],{"text":1520,"type":69,"marks":1521},"But a strategic approach can pave the way for a smooth adaptation:",[1522],{"type":72,"attrs":1523},{"color":74},{"type":65,"content":1525},[1526,1532,1538],{"text":1527,"type":69,"marks":1528},"1. ",[1529,1530],{"type":102},{"type":72,"attrs":1531},{"color":74},{"text":1533,"type":69,"marks":1534},"Getting Buy-In from Stakeholders:",[1535,1536],{"type":102},{"type":72,"attrs":1537},{"color":49},{"text":1539,"type":69,"marks":1540}," Address concerns and gain support from both management and employees by highlighting the benefits of digital scheduling.",[1541],{"type":72,"attrs":1542},{"color":74},{"type":65,"content":1544},[1545,1551,1557,1561,1570],{"text":1546,"type":69,"marks":1547},"2.",[1548,1549],{"type":102},{"type":72,"attrs":1550},{"color":74},{"text":1552,"type":69,"marks":1553}," Choosing the Right Scheduling Software:",[1554,1555],{"type":102},{"type":72,"attrs":1556},{"color":49},{"text":1357,"type":69,"marks":1558},[1559],{"type":72,"attrs":1560},{"color":74},{"text":1562,"type":69,"marks":1563},"Evaluate solutions",[1564,1567,1569],{"type":79,"attrs":1565},{"href":1566,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/blog/best-in-suite-or-best-of-breed-let-us-help-you-decide",{"type":72,"attrs":1568},{"color":85},{"type":87},{"text":1571,"type":69,"marks":1572}," that align with your business's unique needs, scalability, and integration requirements.",[1573],{"type":72,"attrs":1574},{"color":74},{"type":65,"content":1576},[1577,1583,1588,1594],{"text":1578,"type":69,"marks":1579},"3",[1580,1581],{"type":102},{"type":72,"attrs":1582},{"color":74},{"text":1584,"type":69,"marks":1585},". ",[1586],{"type":72,"attrs":1587},{"color":49},{"text":1589,"type":69,"marks":1590},"Employee Training and Onboarding:",[1591,1592],{"type":102},{"type":72,"attrs":1593},{"color":49},{"text":1595,"type":69,"marks":1596}," Ensure a seamless transition by providing comprehensive training and guidance to your workforce.",[1597],{"type":72,"attrs":1598},{"color":74},{"type":94,"attrs":1600,"content":1601},{"level":1168},[1602,1607,1608,1609],{"type":137,"attrs":1603},{"id":1604,"alt":1448,"src":1605,"title":35,"source":35,"copyright":35,"meta_data":1606},10654096,"https://a.storyblok.com/f/64010/2119x1414/349f975e7b/unlocking-efficiency-deputy-blog-2.jpg",{},{"type":1176},{"type":1176},{"text":1610,"type":69,"marks":1611},"Adapting to the Digital Shift Scheduling Culture",[1612,1613],{"type":102},{"type":72,"attrs":1614},{"color":74},{"type":65,"content":1616},[1617],{"text":1618,"type":69,"marks":1619},"Adapting to digital scheduling is not just about technology; it's a cultural shift that enhances both efficiency and empowerment:",[1620],{"type":72,"attrs":1621},{"color":74},{"type":65,"content":1623},[1624,1630,1636,1641,1650],{"text":1625,"type":69,"marks":1626},"1.",[1627,1628],{"type":102},{"type":72,"attrs":1629},{"color":74},{"text":1631,"type":69,"marks":1632}," Fostering Employee Engagement and Participation:",[1633,1634],{"type":102},{"type":72,"attrs":1635},{"color":49},{"text":1637,"type":69,"marks":1638}," Involve employees in the transition process, gather feedback, and encourage active involvement. ",[1639],{"type":72,"attrs":1640},{"color":74},{"text":1642,"type":69,"marks":1643},"Atlas Hotels",[1644,1647,1649],{"type":79,"attrs":1645},{"href":1646,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/blog/how-atlas-hotels-built-a-liquid-workforce-and-improved-their-employee-experience",{"type":72,"attrs":1648},{"color":85},{"type":87},{"text":1651,"type":69,"marks":1652},", the biggest IHG Hotels & Resorts franchisee of Holiday Inn Express Hotels in Europe, faced these challenges head-on. \"Our key challenge was change management. Getting longer-standing employees used to a digital system required a lot of patience, a mix of carrot and stick, and lots of positive reinforcement. We also trialled the new system in several hotels before launching it across all our hotels. This helped us generate word of mouth and create digital champions,\" says Sub Iyer, Head of Operations - South.",[1653],{"type":72,"attrs":1654},{"color":74},{"type":65,"content":1656},[1657,1663,1669,1674,1683],{"text":1658,"type":69,"marks":1659},"2",[1660,1661],{"type":102},{"type":72,"attrs":1662},{"color":74},{"text":1664,"type":69,"marks":1665},". Transparency and Communication:",[1666,1667],{"type":102},{"type":72,"attrs":1668},{"color":49},{"text":1670,"type":69,"marks":1671}," Digital scheduling platforms foster open communication channels, enabling managers and employees to collaborate effectively. For ",[1672],{"type":72,"attrs":1673},{"color":74},{"text":1675,"type":69,"marks":1676},"the Castle Hotel at Taunton",[1677,1680,1682],{"type":79,"attrs":1678},{"href":1679,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/customers/the-castle-hotel",{"type":72,"attrs":1681},{"color":85},{"type":87},{"text":1684,"type":69,"marks":1685},", Deputy’s News Feed feature has also helped make communication more business. Staff have embraced communicating through the app, with the News Feed replacing time-consuming phone calls and emails.",[1686],{"type":72,"attrs":1687},{"color":74},{"type":65,"content":1689},[1690,1696,1700,1706,1711,1719,1723],{"text":1691,"type":69,"marks":1692},"3.",[1693,1694],{"type":102},{"type":72,"attrs":1695},{"color":74},{"text":1357,"type":69,"marks":1697},[1698],{"type":72,"attrs":1699},{"color":49},{"text":1701,"type":69,"marks":1702},"Empowering Managers:",[1703,1704],{"type":102},{"type":72,"attrs":1705},{"color":49},{"text":1707,"type":69,"marks":1708}," Access to insights and analytics empowers managers to make data-driven decisions, optimising scheduling processes. “Deputy has certainly saved us time from a managers point of view, in putting together schedules and signing off timesheets, and Deputy’s reporting capabilities have been invaluable for seeing costs and tracking payroll more accurately,” says ",[1709],{"type":72,"attrs":1710},{"color":74},{"text":1712,"type":69,"marks":1713},"Jon Peilow, the Castle Hotel’s Director of Finance.",[1714,1716,1718],{"type":79,"attrs":1715},{"href":1679,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":1717},{"color":85},{"type":87},{"text":915,"type":69,"marks":1720},[1721],{"type":72,"attrs":1722},{"color":74},{"type":1176},{"type":65,"content":1725},[1726],{"type":137,"attrs":1727},{"id":1728,"alt":1729,"src":1730,"title":35,"source":35,"copyright":35,"meta_data":1731},10654084,"unlocking efficiency deputy","https://a.storyblok.com/f/64010/2072x1447/bcbe30cd53/unlocking-efficiency-blog-deputy.jpg",{},{"type":94,"attrs":1733,"content":1734},{"level":1168},[1735],{"text":1736,"type":69,"marks":1737},"Practical Tips for a Seamless Transition",[1738,1739],{"type":102},{"type":72,"attrs":1740},{"color":74},{"type":65,"content":1742},[1743],{"text":1744,"type":69,"marks":1745},"To maximise the benefits of transitioning to digital shift scheduling, consider these best practices:",[1746],{"type":72,"attrs":1747},{"color":74},{"type":1467,"attrs":1749,"content":1751},{"order":1750},{"order":1470},[1752,1767,1782,1797,1812,1827,1842],{"type":811,"content":1753},[1754],{"type":65,"content":1755},[1756,1762],{"text":1757,"type":69,"marks":1758},"Communicate Clearly:",[1759,1760],{"type":102},{"type":72,"attrs":1761},{"color":74},{"text":1763,"type":69,"marks":1764}," Explain why the change is necessary, how it will benefit the company and employees, and what steps are involved in the transition.",[1765],{"type":72,"attrs":1766},{"color":74},{"type":811,"content":1768},[1769],{"type":65,"content":1770},[1771,1777],{"text":1772,"type":69,"marks":1773},"Set Clear Implementation Goals and Timelines:",[1774,1775],{"type":102},{"type":72,"attrs":1776},{"color":74},{"text":1778,"type":69,"marks":1779}," Define the desired outcomes of the transition and establish a timeline for implementation.",[1780],{"type":72,"attrs":1781},{"color":74},{"type":811,"content":1783},[1784],{"type":65,"content":1785},[1786,1792],{"text":1787,"type":69,"marks":1788},"Choose a User-Friendly Platform:",[1789,1790],{"type":102},{"type":72,"attrs":1791},{"color":74},{"text":1793,"type":69,"marks":1794}," Platforms like Deputy offer intuitive interfaces, making them easy to navigate even for less tech-savvy people.",[1795],{"type":72,"attrs":1796},{"color":74},{"type":811,"content":1798},[1799],{"type":65,"content":1800},[1801,1807],{"text":1802,"type":69,"marks":1803},"Involve Your Team:",[1804,1805],{"type":102},{"type":72,"attrs":1806},{"color":74},{"text":1808,"type":69,"marks":1809}," Gather feedback and address concerns from your team, ensuring a smoother transition and increased acceptance.",[1810],{"type":72,"attrs":1811},{"color":74},{"type":811,"content":1813},[1814],{"type":65,"content":1815},[1816,1822],{"text":1817,"type":69,"marks":1818},"Provide Comprehensive Training:",[1819,1820],{"type":102},{"type":72,"attrs":1821},{"color":74},{"text":1823,"type":69,"marks":1824}," Use tutorials, webinars, and hands-on sessions to ensure everyone is comfortable with the new system.",[1825],{"type":72,"attrs":1826},{"color":74},{"type":811,"content":1828},[1829],{"type":65,"content":1830},[1831,1837],{"text":1832,"type":69,"marks":1833},"Celebrate Milestones:",[1834,1835],{"type":102},{"type":72,"attrs":1836},{"color":74},{"text":1838,"type":69,"marks":1839}," Recognise achievements and milestones along the way to keep morale high and foster a positive attitude towards change.",[1840],{"type":72,"attrs":1841},{"color":74},{"type":811,"content":1843},[1844],{"type":65,"content":1845},[1846,1852],{"text":1847,"type":69,"marks":1848},"Leverage Support and Resources:",[1849,1850],{"type":102},{"type":72,"attrs":1851},{"color":74},{"text":1853,"type":69,"marks":1854}," Utilise the support and resources provided by your software provider. Deputy, for instance, offers 24/7 customer service and a wealth of online resources to assist in your transition.",[1855],{"type":72,"attrs":1856},{"color":74},{"type":65,"content":1858},[1859],{"type":137,"attrs":1860},{"id":1861,"alt":1862,"src":1863,"title":35,"source":35,"copyright":35,"meta_data":1864},10654114,"unlock efficiency transition from manual to digial","https://a.storyblok.com/f/64010/2258x1328/ef5ad21e19/unlocking-efficiency-deputy-blog-3.jpg",{},{"type":65,"content":1866},[1867],{"text":1868,"type":69,"marks":1869},"Unlocking efficiency and streamlining operations for small businesses has always been challenging. But by transitioning from manual to digital shift scheduling, you can revolutionise your business, enhance employee experiences, and pave the way for success in a rapidly evolving business landscape. Don't wait any longer – take the first step towards a brighter future today. ",[1870],{"type":72,"attrs":1871},{"color":74},{"type":65,"content":1873},[1874,1879,1888],{"text":1875,"type":69,"marks":1876},"Ready to make the leap to digital shift scheduling? Sign up for ",[1877],{"type":72,"attrs":1878},{"color":74},{"text":1880,"type":69,"marks":1881},"a free trial",[1882,1885,1887],{"type":79,"attrs":1883},{"href":1884,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/free-trial",{"type":72,"attrs":1886},{"color":85},{"type":87},{"text":1889,"type":69,"marks":1890},", discover Deputy's user-friendly solutions, and embark on a journey of efficiency and empowerment for your small business.",[1891],{"type":72,"attrs":1892},{"color":74},"2023-08-15 00:00",{"_uid":1895,"title":34,"imgSrc":35,"plugin":36,"imageAlt":1896,"minWidth":426,"imageName":1897,"imageS3Key":1898,"description":40,"mobileWidth":429,"desktopWidth":429,"assetSelector":35,"imagePublicUrl":1899,"imageOriginalUrl":1900,"sourceImageWidth":426,"sourceImageHeight":432},"29e4afaa-0482-41f5-b9f4-ea9dd8a0e943","unlocking efficiency with deputy transforming from manual to digital shift scheduling","unlcoking-efficiency-with-deputy-blog-thumbnail.jpg","f/64010/1200x630/0b98421c3d/unlcoking-efficiency-with-deputy-blog-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/0b98421c3d/unlcoking-efficiency-with-deputy-blog-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/0b98421c3d/unlcoking-efficiency-with-deputy-blog-thumbnail.jpg",[440],[1903,489,1904],"7d86d911-47d7-44da-9780-f840bef22b24","2eefeeb7-433a-4b9e-816a-e5905321d9ec",[529,1906,1907],"a4175408-f03c-46a7-ac90-9bcb60b0329e","8ff1b554-8a4c-44f0-983d-2a13773cec79",[1909,1910,1911],"90cf9185-26c8-4908-8522-a36270b8fc18","b20ebd4f-b64b-4910-bd28-2f2d320de769","479e0c50-dc12-4b20-a784-19a581e8086c","unlocking-efficiency-how-to-transition-from-manual-to-digital-shift-scheduling","gb/blog/unlocking-efficiency-how-to-transition-from-manual-to-digital-shift-scheduling",-68990,[],11229371,"c6402459-c5af-481c-b538-be17de065142","2023-08-15T16:26:13.617Z",[1920,1924],{"id":1921,"name":1076,"slug":1912,"published":57,"full_slug":1922,"is_folder":52,"parent_id":1923},355207668,"au/blog/unlocking-efficiency-how-to-transition-from-manual-to-digital-shift-scheduling",11114066,{"id":1925,"name":1076,"slug":1912,"published":57,"full_slug":1926,"is_folder":52,"parent_id":1927},355207669,"us/blog/unlocking-efficiency-how-to-transition-from-manual-to-digital-shift-scheduling",11229372,{"name":1929,"created_at":1930,"published_at":1931,"updated_at":1932,"id":1933,"uuid":1934,"content":1935,"slug":2379,"full_slug":2380,"sort_by_date":49,"position":2381,"tag_list":2382,"is_startpage":52,"parent_id":1916,"meta_data":49,"group_id":2383,"first_published_at":2384,"release_id":49,"lang":55,"path":49,"alternates":2385,"default_full_slug":49,"translated_slugs":49,"_stopResolving":57},"5 Proven Strategies to Slash Labour Costs in Your Accommodation Business","2023-11-28T17:39:04.646Z","2024-03-12T13:21:46.643Z","2024-03-12T13:21:46.683Z",411917030,"e6c43cef-7c03-457a-895c-192763d0bf5d",{"seo":1936,"_uid":1941,"author":29,"content":1942,"headline":1929,"component":422,"post_date":2367,"thumbnail":2368,"types_tag":2375,"features_tag":2376,"show_resource":57,"industries_tag":2377,"related_articles":2378},{"_uid":1937,"title":15,"plugin":16,"seoTitle":1938,"description":18,"seoKeywords":1939,"seoTitleInput":1929,"seoDescription":1940},"4a715252-88cb-47ba-96f6-30547ed9925d","5 Proven Strategies to Slash Labour Costs in Your Accommodation Business — Deputy","labour costs, accomodation, hotel ","Gain control over your profit margins and reduce labour costs with Deputy. Learn 5 strategies to save time, and help your hospitality business thrive.","ccdf9d5f-a9c0-4827-b9ba-17ce096973e4",[1943],{"_uid":1944,"content":1945,"component":421},"eaa6c292-c0b8-440e-b122-d471dd1a0de8",{"type":62,"content":1946},[1947,1951,1963,1967,1972,1976,1980,1988,2028,2033,2042,2048,2105,2110,2118,2137,2143,2204,2209,2221,2233,2239,2295,2300,2304,2310,2342,2347,2351],{"type":65,"content":1948},[1949],{"text":1950,"type":69},"In the competitive hospitality industry, where profit margins are often razor-thin, managing labour costs effectively is crucial for long-term success.",{"type":65,"content":1952},[1953,1955,1961],{"text":1954,"type":69},"According to a study by Opus Business Advisory, labour costs account for ",{"text":1956,"type":69,"marks":1957},"approximately 28% of total costs",[1958],{"type":79,"attrs":1959},{"href":1960,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://opusllp.com/report/the-uk-hospitality-sector-report-finances-falter-as-christmas-approaches/",{"text":1962,"type":69}," in the hospitality sector. ",{"type":65,"content":1964},[1965],{"text":1966,"type":69},"Read on for five tips to gain control over your profit margins and reduce your labour costs.",{"type":94,"attrs":1968,"content":1969},{"level":96},[1970],{"text":1971,"type":69},"1. Provide employees with predictable work schedules",{"type":65,"content":1973},[1974],{"text":1975,"type":69},"Many employers have discovered the cost-savings and other benefits of providing shift workers with fair and predictable schedules. ",{"type":65,"content":1977},[1978],{"text":1979,"type":69},"Implementing similar practices in your workplace will likely decrease employee stress, increase employee morale, and significantly save labour costs. Employees have time to plan for transportation, arrange for childcare, and reduce no-show shifts. Here are three tips to implement fair workplace principles into your scheduling practices.",{"type":65,"content":1981},[1982],{"text":1983,"type":69,"marks":1984},"Actionable Tips",[1985,1986],{"type":102},{"type":1987},"italic",{"type":808,"content":1989},[1990,2008,2018],{"type":811,"content":1991},[1992],{"type":65,"content":1993},[1994,1998,2000,2006],{"text":1995,"type":69,"marks":1996},"Give advance notice.",[1997],{"type":102},{"text":1999,"type":69}," Post ",{"text":2001,"type":69,"marks":2002},"employee schedules",[2003],{"type":79,"attrs":2004},{"href":2005,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/features/scheduling-software",{"text":2007,"type":69}," at least two weeks before publishing them to each employee electronically.",{"type":811,"content":2009},[2010],{"type":65,"content":2011},[2012,2016],{"text":2013,"type":69,"marks":2014},"Provide ample rest time.",[2015],{"type":102},{"text":2017,"type":69}," Don't schedule employees back-to-back closing and opening shifts without at least 10 hours off between shifts.",{"type":811,"content":2019},[2020],{"type":65,"content":2021},[2022,2026],{"text":2023,"type":69,"marks":2024},"Reduce schedule changes.",[2025],{"type":102},{"text":2027,"type":69}," Limit schedule changes after the schedule is posted to emergency situations only. Employees should be able to rely on their posted schedule.",{"type":94,"attrs":2029,"content":2030},{"level":96},[2031],{"text":2032,"type":69},"2. Reduce pay overages",{"type":65,"content":2034},[2035,2040],{"text":2036,"type":69,"marks":2037},"Unplanned overtime and penalties can inflate your labour costs. ",[2038],{"type":72,"attrs":2039},{"color":74},{"text":2041,"type":69},"The easiest way to reduce labour costs is to cut some of these avoidable pay overages. Here are three tips to make it easier.",{"type":65,"content":2043},[2044],{"text":1983,"type":69,"marks":2045},[2046,2047],{"type":102},{"type":1987},{"type":808,"content":2049},[2050,2068,2095],{"type":811,"content":2051},[2052],{"type":65,"content":2053},[2054,2058,2060,2066],{"text":2055,"type":69,"marks":2056},"Use stress profiles to alert over time.",[2057],{"type":102},{"text":2059,"type":69}," While stress profiles might make you think of someone’s emotional state, in this case, stress profiles refer to an employee’s schedule. Use ",{"text":2061,"type":69,"marks":2062},"automated tools that trigger a warning",[2063],{"type":79,"attrs":2064},{"href":2065,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://help.deputy.com/en/articles/1945481-stress-profile-and-fatigue-management",{"text":2067,"type":69}," if an employee is nearing the maximum number of hours a week so you don’t accidentally assign overtime hours.",{"type":811,"content":2069},[2070],{"type":65,"content":2071},[2072,2076,2078,2084,2086,2093],{"text":2073,"type":69,"marks":2074},"Ensure appropriate rest time between shifts.",[2075],{"type":102},{"text":2077,"type":69},"  In the UK, ",{"text":2079,"type":69,"marks":2080},"workers over 18 ",[2081],{"type":79,"attrs":2082},{"href":2083,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.gov.uk/rest-breaks-work",{"text":2085,"type":69},"are entitled to rest breaks. Make compliance easier with a ",{"text":2087,"type":69,"marks":2088},"workforce management system",[2089],{"type":79,"attrs":2090},{"href":2091,"uuid":49,"anchor":49,"target":2092,"linktype":82},"https://www.deputy.com/gb/workforce-management","_self",{"text":2094,"type":69}," that recognises the requirement for rest between shifts and avoids scheduling anyone in a way that will trigger a penalty.",{"type":811,"content":2096},[2097],{"type":65,"content":2098},[2099,2103],{"text":2100,"type":69,"marks":2101},"Confidently record accurate timesheets.",[2102],{"type":102},{"text":2104,"type":69}," When you use manual timesheets, adding—or leaving off — hours worked is easy. Time tracking tools with built-in geolocation, timestamps, and record-keeping can help ensure you always have the right hours tracked.",{"type":94,"attrs":2106,"content":2107},{"level":96},[2108],{"text":2109,"type":69},"3. Reduce labour costs by optimising schedules",{"type":65,"content":2111},[2112],{"text":2113,"type":69,"marks":2114},"Erratic scheduling based on guesswork rather than actual demand leads to over-staffing during quiet periods. ",[2115],{"type":72,"attrs":2116},{"color":2117},"rgb(28, 25, 23)",{"type":65,"content":2119},[2120,2125,2132],{"text":2121,"type":69,"marks":2122},"A ",[2123],{"type":72,"attrs":2124},{"color":2117},{"text":2087,"type":69,"marks":2126},[2127,2130],{"type":79,"attrs":2128},{"href":2129,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/customers/atlas-hotels",{"type":72,"attrs":2131},{"color":2117},{"text":2133,"type":69,"marks":2134}," with demand forecasting helps create schedules aligned with expected occupancy and covers business needs without overspending on unnecessary labour hours.",[2135],{"type":72,"attrs":2136},{"color":2117},{"type":65,"content":2138},[2139],{"text":1983,"type":69,"marks":2140},[2141,2142],{"type":102},{"type":1987},{"type":808,"content":2144},[2145,2170,2186],{"type":811,"content":2146},[2147],{"type":65,"content":2148},[2149,2153,2155,2160,2162,2168],{"text":2150,"type":69,"marks":2151},"Gain a better understanding of your business trends.",[2152],{"type":102},{"text":2154,"type":69}," Improving and optimising your schedule relies on having a clear performance baseline. Making informed changes is difficult if you don’t know where you’re starting from. Your ",{"text":2156,"type":69,"marks":2157},"workforce management",[2158],{"type":79,"attrs":2159},{"href":2091,"uuid":49,"anchor":49,"target":125,"linktype":82},{"text":2161,"type":69}," solution should have a ",{"text":2163,"type":69,"marks":2164},"dashboard",[2165],{"type":79,"attrs":2166},{"href":2167,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/features/demand-forecasting",{"text":2169,"type":69}," that pulls together your business's most important heartbeat metrics, such as sales, wage costs, and labour percentage. Those insights give you a clear, central report card that surfaces trends across your business daily and over time.",{"type":811,"content":2171},[2172],{"type":65,"content":2173},[2174,2178,2180,2185],{"text":2175,"type":69,"marks":2176},"Control costs using budgets and scheduling guardrails.",[2177],{"type":102},{"text":2179,"type":69}," Once you know where your staffing levels should be for optimal business performance, you need to enforce it. With weekly hour or wage budget targets set, managers have a visual guide of their schedule compared to goals, allowing them to adjust as ",{"text":2181,"type":69,"marks":2182},"they schedule",[2183],{"type":79,"attrs":2184},{"href":124,"uuid":49,"anchor":49,"target":125,"linktype":82},{"text":233,"type":69},{"type":811,"content":2187},[2188],{"type":65,"content":2189},[2190,2194,2196,2202],{"text":2191,"type":69,"marks":2192},"Make decisions on the go.",[2193],{"type":102},{"text":2195,"type":69}," As they say, time is money. You can’t spend hours glued to your computer to make some staffing decisions. Instead, use a ",{"text":2197,"type":69,"marks":2198},"mobile app",[2199],{"type":79,"attrs":2200},{"href":2201,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/mobile",{"text":2203,"type":69}," to schedule — and make changes — from anywhere. ",{"type":94,"attrs":2205,"content":2206},{"level":96},[2207],{"text":2208,"type":69},"4. Reduce employee turnover and increase productivity",{"type":65,"content":2210},[2211,2213,2219],{"text":2212,"type":69},"It ",{"text":2214,"type":69,"marks":2215},"costs far more to replace an employee",[2216],{"type":79,"attrs":2217},{"href":2218,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.huffpost.com/entry/high-turnover-costs-way-more-than-you-think_b_9197238",{"text":2220,"type":69}," than to retain great employees. So take the time to invest in keeping your staff happy. Whether you manage a craft brewery or a large franchise, you’re focused on making a quality product or providing top-notch service. But to do that, you need to attract quality talent, retain those workers, and use emerging technology to empower a smarter workforce.",{"type":65,"content":2222},[2223,2225,2231],{"text":2224,"type":69},"According to a ",{"text":2226,"type":69,"marks":2227},"recent survey of more than 1,000 UK shift workers",[2228],{"type":79,"attrs":2229},{"href":2230,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/insights/state-of-shift-work-report-2023-uk",{"text":2232,"type":69},", 35% who are merely content with their jobs are looking to move. Here are three tips to help your staff feel more secure in their jobs — and to reduce the chances of unwanted employee turnover.",{"type":65,"content":2234},[2235],{"text":1983,"type":69,"marks":2236},[2237,2238],{"type":102},{"type":1987},{"type":808,"content":2240},[2241,2259,2277],{"type":811,"content":2242},[2243],{"type":65,"content":2244},[2245,2249,2251,2257],{"text":2246,"type":69,"marks":2247},"Empower your team. ",[2248],{"type":102},{"text":2250,"type":69},"Enable your team to ",{"text":2252,"type":69,"marks":2253},"swap shifts",[2254],{"type":79,"attrs":2255},{"href":2256,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/gb/features/shift-swapping",{"text":2258,"type":69}," with other employees in their squad to avoid last-minute no-shows.",{"type":811,"content":2260},[2261],{"type":65,"content":2262},[2263,2267,2269,2275],{"text":2264,"type":69,"marks":2265},"Give your staff a seat at the table. ",[2266],{"type":102},{"text":2268,"type":69}," Employees can quickly disengage when they don’t feel they have transparency in decision-making. Use your ",{"text":2270,"type":69,"marks":2271},"communication app",[2272],{"type":79,"attrs":2273},{"href":2274,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/features/collaboration",{"text":2276,"type":69}," — and turn on read receipts — to have a clear communication record.",{"type":811,"content":2278},[2279],{"type":65,"content":2280},[2281,2285,2287,2293],{"text":2282,"type":69,"marks":2283},"Make wellness a priority.",[2284],{"type":102},{"text":2286,"type":69}," From mental to physical health, it’s your job to keep ",{"text":2288,"type":69,"marks":2289},"employee wellness",[2290],{"type":79,"attrs":2291},{"href":2292,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/blog/digital-wellness-the-future-of-employee-wellbeing",{"text":2294,"type":69}," in check. Happy employees lead to happy customers — and lower employee turnover. ",{"type":94,"attrs":2296,"content":2297},{"level":96},[2298],{"text":2299,"type":69},"5. Incentivise performance",{"type":65,"content":2301},[2302],{"text":2303,"type":69},"Bonuses and commission payments are a great way to incentivise employees always to do their best work. Bonus plans should be based on measurable performance metrics. Likewise, commission plans should be based on meeting key sales metrics. When your employees are at their most productive, sales will likely be increased, leading to greater profit margins and greater employee morale -- who doesn’t love the opportunity to earn more money in the form of a bonus or commission payment? ",{"type":65,"content":2305},[2306],{"text":1983,"type":69,"marks":2307},[2308,2309],{"type":102},{"type":1987},{"type":808,"content":2311},[2312,2322,2332],{"type":811,"content":2313},[2314],{"type":65,"content":2315},[2316,2320],{"text":2317,"type":69,"marks":2318},"Align bonuses with clear outcomes. ",[2319],{"type":102},{"text":2321,"type":69},"Review bonus plans and make sure they measurably incentivise performance.",{"type":811,"content":2323},[2324],{"type":65,"content":2325},[2326,2330],{"text":2327,"type":69,"marks":2328},"Make goals a priority.",[2329],{"type":102},{"text":2331,"type":69}," Review commission plans to ensure that sales metrics and commission payouts are current and aligned with your sales goals.",{"type":811,"content":2333},[2334],{"type":65,"content":2335},[2336,2340],{"text":2337,"type":69,"marks":2338},"Communicate often.",[2339],{"type":102},{"text":2341,"type":69}," Communicate performance goals to managers and staff to ensure everyone is on the same page about what is required and the incentives.",{"type":94,"attrs":2343,"content":2344},{"level":96},[2345],{"text":2346,"type":69},"Reduce turnover — and increase productivity",{"type":65,"content":2348},[2349],{"text":2350,"type":69},"In conclusion, reducing labour costs in the UK accommodation sector requires a strategic approach focusing on fair scheduling practices, minimising pay overages, optimising work schedules, reducing employee turnover, and incentivising performance. Implement these tips today to start seeing an improvement in your labour cost efficiency.",{"type":65,"content":2352},[2353,2357,2359,2365],{"text":1357,"type":69,"marks":2354},[2355],{"type":72,"attrs":2356},{"color":74},{"text":2358,"type":69},"Use emerging technology to empower a smarter workforce, streamline your workforce management and reduce labour costs: sign up now for a ",{"text":2360,"type":69,"marks":2361},"free trial of Deputy",[2362],{"type":79,"attrs":2363},{"href":2364,"uuid":49,"anchor":49,"target":125,"linktype":82},"https://www.deputy.com/free-trial",{"text":2366,"type":69},", and learn how you and your staff can be more productive — and save money.","2023-11-28 00:00",{"_uid":2369,"title":34,"imgSrc":35,"plugin":36,"imageAlt":2370,"minWidth":426,"imageName":2371,"imageS3Key":2372,"description":40,"mobileWidth":429,"desktopWidth":429,"assetSelector":35,"imagePublicUrl":2373,"imageOriginalUrl":2374,"sourceImageWidth":426,"sourceImageHeight":432},"d310c111-76d6-4271-af89-0a8e3ac8fc8d","labour costs reducing","reducing-labour-costs-accomodation.jpg","f/64010/1200x630/8ca3fc94f1/reducing-labour-costs-accomodation.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/8ca3fc94f1/reducing-labour-costs-accomodation.jpg","//a.storyblok.com/f/64010/1200x630/8ca3fc94f1/reducing-labour-costs-accomodation.jpg",[],[],[],[],"5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business","gb/blog/5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business",-69110,[],"611e0c66-042f-4506-a7fe-24ab6c1e425f","2023-11-28T18:55:41.939Z",[2386,2389],{"id":2387,"name":1929,"slug":2379,"published":57,"full_slug":2388,"is_folder":52,"parent_id":1927},412809769,"us/blog/5-proven-strategies-to-slash-labour-costs-in-your-accommodation-business",{"id":2390,"name":1929,"slug":2391,"published":57,"full_slug":2392,"is_folder":52,"parent_id":1923},412809768,"5-proven-strategies-to-slash-labour-costs","au/blog/5-proven-strategies-to-slash-labour-costs",{"name":2394,"created_at":2395,"published_at":2396,"updated_at":2397,"id":2398,"uuid":2399,"content":2400,"slug":2844,"full_slug":2845,"sort_by_date":49,"position":2846,"tag_list":2847,"is_startpage":52,"parent_id":1916,"meta_data":49,"group_id":2848,"first_published_at":2849,"release_id":49,"lang":55,"path":49,"alternates":2850,"default_full_slug":49,"translated_slugs":49,"_stopResolving":57},"Hotels That Don’t Adopt Employee Wellbeing Technology Risk Being Left Behind","2023-03-24T20:35:49.752Z","2024-03-12T13:23:15.003Z","2024-03-12T13:23:15.050Z",281905622,"1ed6c4d9-3f8b-42eb-a1bf-04d332b0313b",{"seo":2401,"_uid":2407,"author":29,"content":2408,"headline":2405,"component":422,"post_date":2827,"thumbnail":2828,"types_tag":2835,"features_tag":2836,"show_resource":57,"industries_tag":2840,"related_articles":2841},{"_uid":2402,"title":15,"plugin":16,"seoTitle":2403,"description":18,"seoKeywords":2404,"seoTitleInput":2405,"seoDescription":2406},"e2acdbf8-f224-4dc2-bcb9-1e4b1c135cdf","Hotels That Don't Adopt Employee Wellbeing Technology Risk Being Left Behind  — Deputy","Deputy, employee wellbeing technology, hotes ","Hotels That Don't Adopt Employee Wellbeing Technology Risk Being Left Behind ","Discover how employee wellbeing technology can transform the hospitality industry and empower your workers. Learn why hotels need to adopt Deputy for their business success!","454b8802-f3aa-4f62-9ca0-8d45106812d9",[2409],{"_uid":2410,"content":2411,"component":421},"f6e9d92f-5a9a-47a5-bccf-7607771b29e6",{"type":62,"content":2412},[2413,2417,2421,2427,2431,2435,2439,2443,2447,2454,2458,2481,2492,2498,2502,2508,2512,2520,2526,2530,2536,2541,2545,2550,2555,2559,2569,2589,2590,2596,2600,2601,2606,2610,2611,2616,2629,2637,2649,2653,2657,2662,2712,2713,2718,2746,2747,2752,2763,2767,2771,2779,2823],{"type":65,"content":2414},[2415],{"text":2416,"type":69},"Are you an Operations or HR Manager at a hotel? Don't fall into the trap of overlooking employee well-being technology! Employee well-being technology includes various tools and services designed to improve employees' physical and mental health and make their daily working lives more manageable. ",{"type":65,"content":2418},[2419],{"text":2420,"type":69},"In today's digital world, hotels that don’t adopt new technologies risk being left behind in the recruitment and retention race because they fail to deliver a satisfying guest experience due to dissatisfied shift workers.",{"type":94,"attrs":2422,"content":2423},{"level":96},[2424,2425],{"type":1176},{"text":2426,"type":69},"Why do hotels risk being left behind if they don’t adopt employee well-being technology?",{"type":65,"content":2428},[2429],{"text":2430,"type":69},"Firstly, health and safety concerns: ",{"type":65,"content":2432},[2433],{"text":2434,"type":69},"The hospitality industry is associated with long working hours, high-stress levels, and physical exertion. But post-pandemic, mental health concerns have become even more critical. Hotels that don't prioritise employee well-being risk losing their workforce to competitors who do. ",{"type":65,"content":2436},[2437],{"text":2438,"type":69},"Hotel industry leaders can position themselves as forward-thinking employers by investing in technology for employee well-being. This commitment to health and safety demonstrates a dedication to attracting and retaining top talent - an essential success factor.",{"type":65,"content":2440},[2441],{"text":2442,"type":69},"Secondly, retention and recruitment:",{"type":65,"content":2444},[2445],{"text":2446,"type":69},"An imperfect storm of post-pandemic and post-Brexit factors has hit hospitality.",{"type":65,"content":2448},[2449],{"type":137,"attrs":2450},{"id":49,"alt":2451,"src":2452,"title":35,"source":49,"copyright":35,"meta_data":2453},"dine with deputy","https://a.storyblok.com/f/64010/1376x769/05e9d33c58/dine-with-deputy-slide-1.png",{},{"type":65,"content":2455},[2456],{"text":2457,"type":69},"Wages aside, a tight job market means shift workers looking for work can be more choosey and may move to jobs where they expect to be more appreciated. ",{"type":65,"content":2459},[2460,2462,2468,2474,2479],{"text":2461,"type":69},"According to our ",{"text":2463,"type":69,"marks":2464},"2022 ",[2465],{"type":79,"attrs":2466},{"href":2467,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/insights/the_2022_state_of_shift_work_report",{"text":2469,"type":69,"marks":2470},"State of Shift Work Report",[2471,2473],{"type":79,"attrs":2472},{"href":49,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":87},{"text":2475,"type":69,"marks":2476},",",[2477],{"type":79,"attrs":2478},{"href":49,"uuid":49,"anchor":49,"target":49,"linktype":82},{"text":2480,"type":69}," one of the biggest frustrations for shift workers includes unpredictable schedules and chaotic working environments. These conditions make it difficult for them to stay put - especially when there's low pay or no benefits, in addition to lacklustre career prospects on offer from employers.",{"type":65,"content":2482},[2483,2485],{"text":2484,"type":69},"Tackling this problem requires managers who combine empathy with tech to create what we at Deputy call a ",{"text":2486,"type":69,"marks":2487},"“liquid workforce.”",[2488,2491],{"type":79,"attrs":2489},{"href":2490,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/blog/liquid-workforce-event-deputy-gathers-vital-players-in-hotel-management-operations",{"type":87},{"type":65,"content":2493},[2494],{"type":137,"attrs":2495},{"id":49,"alt":2451,"src":2496,"title":35,"source":49,"copyright":35,"meta_data":2497},"https://a.storyblok.com/f/64010/1279x716/d86a477c5c/dine-with-deputy-slide-2.png",{},{"type":65,"content":2499},[2500],{"text":2501,"type":69},"Managing the employment lifecycle of a shift worker at your hotel requires tasks that can quickly add up and become administrative burdens. ",{"type":65,"content":2503},[2504],{"type":137,"attrs":2505},{"id":49,"alt":2451,"src":2506,"title":35,"source":49,"copyright":35,"meta_data":2507},"https://a.storyblok.com/f/64010/1314x765/340649d1d4/dine-with-deputy-slide-6.png",{},{"type":65,"content":2509},[2510],{"text":2511,"type":69},"Luckily there is more technology than ever before to make meeting the needs of shift workers easier while creating a meaningful impact on their wellness and overall job satisfaction. Learn why you should invest in tech-driven solutions for your shift workers' well-being now!",{"type":94,"attrs":2513,"content":2514},{"level":96},[2515,2516],{"type":1176},{"text":2517,"type":69,"marks":2518},"The Benefits of Employee Well-being Tech",[2519],{"type":102},{"type":94,"attrs":2521,"content":2523},{"level":2522},4,[2524],{"text":2525,"type":69},"1. Increased agility",{"type":65,"content":2527},[2528],{"text":2529,"type":69},"Using employee wellbeing technology to provide flexibility and autonomy to workers and operational managers can give a business the agility it needs to react to today’s difficult employee market.",{"type":65,"content":2531},[2532],{"type":137,"attrs":2533},{"id":49,"alt":2451,"src":2534,"title":35,"source":49,"copyright":35,"meta_data":2535},"https://a.storyblok.com/f/64010/1274x712/2da212dca4/dine-with-deputy-slide-10.png",{},{"type":94,"attrs":2537,"content":2538},{"level":2522},[2539],{"text":2540,"type":69},"2. Increased Productivity and Efficiency",{"type":65,"content":2542},[2543],{"text":2544,"type":69},"Combining person-centric technology, individual capability and a supportive leadership environment and culture can also enable higher productivity and autonomy. ",{"type":65,"content":2546},[2547,2549],{"text":2548,"type":69},"Employee well-being technology can help increase productivity and efficiency by reducing absenteeism and turnover rates. Employees who feel supported and valued are more likely to be engaged and motivated, leading to better performance and productivity. Additionally, well-being technology can help reduce the workload on employees by automating repetitive and time-consuming tasks, allowing them to focus on more strategic activities.",{"type":1176},{"type":94,"attrs":2551,"content":2552},{"level":2522},[2553],{"text":2554,"type":69},"3. Attract and Retain Top Talent",{"type":65,"content":2556},[2557],{"text":2558,"type":69},"Besides improved productivity, employee well-being technology can help hotels attract and retain top talent.  In today’s competitive job market, employees seek more than just a paycheck. They want to work for companies that value their health and well-being and provide them with the tools they need to succeed. ",{"type":65,"content":2560},[2561,2563],{"text":2562,"type":69},"According to our most recent ",{"text":2564,"type":69,"marks":2565},"State of Shift Work report ",[2566,2568],{"type":79,"attrs":2567},{"href":847,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":87},{"type":808,"content":2570},[2571,2577,2583],{"type":811,"content":2572},[2573],{"type":65,"content":2574},[2575],{"text":2576,"type":69}," 41% of hospitality workers will feel more motivated to stay in a business with a focus on employee wellbeing",{"type":811,"content":2578},[2579],{"type":65,"content":2580},[2581],{"text":2582,"type":69},"37% desire a culture of trust, openness and compassion",{"type":811,"content":2584},[2585],{"type":65,"content":2586},[2587],{"text":2588,"type":69},"36% want schedule flexibility ",{"type":65},{"type":65,"content":2591},[2592],{"type":137,"attrs":2593},{"id":49,"alt":35,"src":2594,"title":35,"source":49,"copyright":35,"meta_data":2595},"https://a.storyblok.com/f/64010/594x601/c670a21e3f/shiftwork-hospitality-snippet.png",{},{"type":65,"content":2597},[2598],{"text":2599,"type":69},"By adopting employee well-being technology, hotels can show that they care about their employees and are committed to creating a positive work environment. ",{"type":65},{"type":94,"attrs":2602,"content":2603},{"level":2522},[2604],{"text":2605,"type":69},"4. Improved Employee Morale",{"type":65,"content":2607},[2608],{"text":2609,"type":69},"Employees are more likely to feel satisfied with their job and more committed to the company when they believe their employer is invested in their wellbeing. This can lead to lower turnover rates and a more positive workplace culture. ",{"type":65},{"type":94,"attrs":2612,"content":2613},{"level":2522},[2614],{"text":2615,"type":69},"5. Stay Ahead of the Curve ",{"type":65,"content":2617},[2618,2620,2627],{"text":2619,"type":69},"In our ",{"text":2621,"type":69,"marks":2622},"Deputy Checks In series",[2623,2626],{"type":79,"attrs":2624},{"href":2625,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/insights/deputy-checks-in",{"type":87},{"text":2628,"type":69}," Robin Sheppard, Co-founder and President of Bespoke Hotels, and Andrew Mosley, Managing Director for both the Grand Hotel Brighton and Richmond Hill Hotel, shared their experience of how technology helps improve both the employee and guest experience. Investing in the right technology keeps their hotels forward-thinking and ahead of their competitors. Organisations can thrive in a competitive landscape by actively embracing well-being technology, ensuring maximum growth and productivity.",{"type":94,"attrs":2630,"content":2631},{"level":96},[2632,2633],{"type":1176},{"text":2634,"type":69,"marks":2635},"Challenges Hotels Face in Implementing Employee Well-being Technology ",[2636],{"type":102},{"type":65,"content":2638},[2639,2641,2647],{"text":2640,"type":69},"The main challenge Atlas Hotels (the biggest IHG Hotels & Resorts franchisee of Holiday Inn Express Hotels in Europe) dealt with ",{"text":2642,"type":69,"marks":2643},"when implementing Deputy",[2644,2646],{"type":79,"attrs":2645},{"href":1646,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":87},{"text":2648,"type":69}," was shifting the mindset of managers tied to Excel spreadsheets for managing their teams. ",{"type":65,"content":2650},[2651],{"text":2652,"type":69},"\"Our key challenge was change management. Getting longer-standing employees used to a digital system required a lot of patience, a mix of carrot and stick, and lots of positive reinforcement. We also trialled the new system in several hotels before launching it across all our hotels. This helped us generate word of mouth and create digital champions,\" says Sub Iyer, Head of Operations-South at Atlas Hotels.",{"type":65,"content":2654},[2655],{"text":2656,"type":69},"And it was worth it. The results have been impressive. ",{"type":94,"attrs":2658,"content":2659},{"level":2522},[2660],{"text":2661,"type":69},"Automating time-consuming processes and reducing friction",{"type":808,"content":2663},[2664,2675,2685,2695],{"type":811,"content":2665},[2666],{"type":65,"content":2667},[2668,2669,2673],{"text":915,"type":69},{"text":2670,"type":69,"marks":2671},"Moving away",[2672],{"type":102},{"text":2674,"type":69}," from paper rotas and Excel spreadsheets.",{"type":811,"content":2676},[2677],{"type":65,"content":2678},[2679,2683],{"text":2680,"type":69,"marks":2681},"Auto-approval of timesheets",[2682],{"type":102},{"text":2684,"type":69}," - “This has changed our hotel managers' lives and saved them hours,” says David.",{"type":811,"content":2686},[2687],{"type":65,"content":2688},[2689,2693],{"text":2690,"type":69,"marks":2691},"Auto calculation of critical pay conditions ",[2692],{"type":102},{"text":2694,"type":69},"- “The system automatically allocates pay conditions to staff - so night pay, Boxing Day, Christmas Day and other special holidays are automatically calculated. Before Deputy, managers were relying on Excel and human memory to allocate these,” explains David",{"type":811,"content":2696},[2697],{"type":65,"content":2698},[2699,2703,2705,2710],{"text":2700,"type":69,"marks":2701},"Payroll control and submission",[2702],{"type":102},{"text":2704,"type":69}," - “Before Deputy payroll processing and submission took 3 hours, and now it takes 30 minutes.",{"text":2706,"type":69,"marks":2707}," Deputy",[2708],{"type":79,"attrs":2709},{"href":124,"uuid":49,"anchor":49,"target":125,"linktype":82},{"text":2711,"type":69}," has taken away all the noise of admin work. Managers can now spend time with their team and guests, and not in front of the computer all day,” says Sub. ",{"type":65},{"type":94,"attrs":2714,"content":2715},{"level":2522},[2716],{"text":2717,"type":69},"Better informed business decisions",{"type":808,"content":2719},[2720,2730,2740],{"type":811,"content":2721},[2722],{"type":65,"content":2723},[2724,2728],{"text":2725,"type":69,"marks":2726},"Visibility of labour costs",[2727],{"type":102},{"text":2729,"type":69}," - “We have a weekly and daily overview of labour costs,” said David. ",{"type":811,"content":2731},[2732],{"type":65,"content":2733},[2734,2738],{"text":2735,"type":69,"marks":2736},"Reporting/analytics",[2737],{"type":102},{"text":2739,"type":69}," - “For each hotel, I can get a full suite of data such as the number of holidays taken, sickness requested and the cost of those hours,” says Sub.",{"type":811,"content":2741},[2742],{"type":65,"content":2743},[2744],{"text":2745,"type":69},"Smart scheduling to create flexible business and employee-friendly rotas  - “Deputy can learn from previous shift patterns and create bespoke scheduling rules that allow staff to have better work-life balance, e.g. the system knows not to schedule an employee in who hasn’t had a weekend off in 4 weeks,” says David Drummond, Cluster Operations Manager at Atlas Hotels.",{"type":65},{"type":94,"attrs":2748,"content":2749},{"level":2522},[2750],{"text":2751,"type":69},"Improved communication",{"type":808,"content":2753},[2754],{"type":811,"content":2755},[2756],{"type":65,"content":2757},[2758,2761],{"text":2751,"type":69,"marks":2759},[2760],{"type":102},{"text":2762,"type":69}," - “We’re very excited about the News Feed feature and use it daily. Historically, a lot of our teams were on WhatsApp groups. News Feed has replaced this and streamlined communication, allowing us to share news and updates. You can allow comments or turn it off, and you get automatic read alerts to show the updates have been read,” shares Sub. ",{"type":65,"content":2764},[2765],{"text":2766,"type":69},"By effectively implementing and embracing innovative solutions, hoteliers can create a more supportive work environment - not just resulting in happier employees and contributing to the industry's overall success. Wellbeing technology can create a more positive, engaged and healthier work culture in hotels, ultimately benefiting employee satisfaction and guest experience. ",{"type":65,"content":2768},[2769],{"text":2770,"type":69},"“Before Deputy, the recurring complaints in our Employee Engagement Survey were around a lack of work-life balance. We can’t control the external labour market conditions we’re all facing, but we can control doing everything we can to make our existing employees happy. And I’m pleased to say that since implementing Deputy, those complaints have reduced to 5 comments from 766 employees,” says Sub. ",{"type":94,"attrs":2772,"content":2773},{"level":96},[2774,2775],{"type":1176},{"text":2776,"type":69,"marks":2777},"Getting Started",[2778],{"type":102},{"type":65,"content":2780},[2781,2787,2789,2795,2797,2804,2806,2812,2814,2821],{"text":2782,"type":69,"marks":2783},"Scheduling tools like Deputy",[2784,2786],{"type":79,"attrs":2785},{"href":124,"uuid":49,"anchor":49,"target":125,"linktype":82},{"type":87},{"text":2788,"type":69}," are increasingly used to facilitate efficient and fair rostering, allowing your staff",{"text":2790,"type":69,"marks":2791}," to swap shifts",[2792,2794],{"type":79,"attrs":2793},{"href":299,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":87},{"text":2796,"type":69},", request time off, and maintain a healthy work-life balance. They also ",{"text":2798,"type":69,"marks":2799},"help hotels monitor employee working hours, ensuring that rest periods",[2800,2803],{"type":79,"attrs":2801},{"href":2802,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/features/time-and-attendance",{"type":87},{"text":2805,"type":69}," and breaks are taken regularly, thus reducing stress and burnout. A good tool will also include ",{"text":2807,"type":69,"marks":2808},"mood monitoring",[2809,2811],{"type":79,"attrs":2810},{"href":1366,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":87},{"text":2813,"type":69}," and ",{"text":2815,"type":69,"marks":2816},"communication channels",[2817,2820],{"type":79,"attrs":2818},{"href":2819,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://help.deputy.com/hc/en-au/articles/4689257989903-News-Feed-and-posts",{"type":87},{"text":2822,"type":69}," to help bridge the communication gap between staff and management - giving employees a voice, receiving feedback, and creating a receptive environment for them to thrive.",{"type":65,"content":2824},[2825],{"text":2826,"type":69},"Hotels that don’t adopt employee well-being technology risk being left behind in today’s competitive employment environment. By investing in tools and services that improve their employees' physical and mental health, hotels can improve productivity, attract and retain top talent, improve employee morale and stay ahead of industry trends. In short, employee well-being technology is no longer a luxury - it’s necessary for any hotel that wants to thrive in the 21st century.","2023-03-24 00:00",{"_uid":2829,"title":34,"imgSrc":35,"plugin":36,"imageAlt":2830,"minWidth":426,"imageName":2831,"imageS3Key":2832,"description":40,"mobileWidth":429,"desktopWidth":429,"assetSelector":35,"imagePublicUrl":2833,"imageOriginalUrl":2834,"sourceImageWidth":426,"sourceImageHeight":432},"b03b3ec0-f487-42de-b354-dc9964553e3f","hotel wellbeing technology deputy","hotel-wellbeing-tech-blog-thumbnail.jpg","f/64010/1200x630/bebc90f9ed/hotel-wellbeing-tech-blog-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/bebc90f9ed/hotel-wellbeing-tech-blog-thumbnail.jpg","https://a.storyblok.com/f/64010/1200x630/bebc90f9ed/hotel-wellbeing-tech-blog-thumbnail.jpg",[],[2837,2838,2839],"6d49889e-3989-4c15-bcdd-b5098b61d8bf","4fa61146-f85d-4ba9-b86c-5d4ee9e332b2","bc1b6fc6-5d0d-45a5-aad1-dd4cf10c0e93",[580,1906],[1910,2842,2843],"804497cd-6037-4ec8-9da5-f51bcfa8c008","2e7bf64a-d53d-43a3-bc1e-31f82d285cce","hotels-that-don-t-adopt-employee-wellbeing-technology-risk-being-left-behind","gb/blog/hotels-that-don-t-adopt-employee-wellbeing-technology-risk-being-left-behind",-68850,[],"aa2af658-14fe-4e4c-8531-9e3ab61e688d","2023-03-24T21:34:29.687Z",[2851,2854],{"id":2852,"name":2394,"slug":2844,"published":57,"full_slug":2853,"is_folder":52,"parent_id":1927},281924489,"us/blog/hotels-that-don-t-adopt-employee-wellbeing-technology-risk-being-left-behind",{"id":2855,"name":2394,"slug":2844,"published":57,"full_slug":2856,"is_folder":52,"parent_id":1923},281924487,"au/blog/hotels-that-don-t-adopt-employee-wellbeing-technology-risk-being-left-behind","mastering-labour-demand-forecasting-in-hotels","gb/blog/mastering-labour-demand-forecasting-in-hotels",-69170,[],"7bace034-c081-42cf-8f5e-92f297bff5f2","2024-03-07T12:40:09.481Z",[2864,2867],{"id":2865,"name":601,"slug":2857,"published":57,"full_slug":2866,"is_folder":52,"parent_id":1923},457405510,"au/blog/mastering-labour-demand-forecasting-in-hotels",{"id":2868,"name":601,"slug":2857,"published":57,"full_slug":2869,"is_folder":52,"parent_id":1927},457405512,"us/blog/mastering-labour-demand-forecasting-in-hotels",{"name":2871,"created_at":2872,"published_at":2873,"updated_at":2874,"id":2875,"uuid":2876,"content":2877,"slug":3500,"full_slug":3501,"sort_by_date":49,"position":3502,"tag_list":3503,"is_startpage":52,"parent_id":1916,"meta_data":49,"group_id":3504,"first_published_at":2873,"release_id":49,"lang":55,"path":49,"alternates":3505,"default_full_slug":49,"translated_slugs":49,"_stopResolving":57},"The Case for Optimising and Improving Shift Schedules with Digital Tools","2024-01-16T16:07:28.526Z","2024-01-16T16:55:57.101Z","2024-01-16T16:55:57.144Z",428383258,"9ad2f42f-12bd-4e5b-babe-a819cfd7e6f7",{"seo":2878,"_uid":2884,"author":2885,"content":2890,"headline":2882,"component":422,"post_date":3489,"thumbnail":3490,"types_tag":3496,"features_tag":3497,"show_resource":57,"industries_tag":3498,"related_articles":3499},{"_uid":2879,"title":15,"plugin":16,"seoTitle":2880,"description":18,"seoKeywords":2881,"seoTitleInput":2882,"seoDescription":2883},"3025dd78-392e-4a9f-987c-1b4181834eaf","The Case for Improving Shift Schedules with Digital Tools — Deputy","Deputy, digital scheduling, digital rotas","The Case for Improving Shift Schedules with Digital Tools","In shift-based businesses, time is money. Learn how digital rota scheduling can streamline your rota planning and improve operational efficiency.","b5d7b1c1-5d8d-4a8e-b08b-8e8bca540be1",{"name":24,"created_at":25,"published_at":26,"updated_at":27,"id":28,"uuid":29,"content":2886,"slug":47,"full_slug":48,"sort_by_date":49,"position":50,"tag_list":2888,"is_startpage":52,"parent_id":53,"meta_data":49,"group_id":54,"first_published_at":26,"release_id":49,"lang":55,"path":49,"alternates":2889,"default_full_slug":49,"translated_slugs":49,"_stopResolving":57},{"_uid":31,"name":24,"image":2887,"component":45,"description":46},{"_uid":33,"title":34,"imgSrc":35,"plugin":36,"imageAlt":24,"minWidth":37,"imageName":38,"imageS3Key":39,"description":40,"mobileWidth":41,"desktopWidth":41,"assetSelector":35,"imagePublicUrl":42,"imageOriginalUrl":43,"sourceImageWidth":44,"sourceImageHeight":44},[],[],[2891],{"_uid":2892,"content":2893,"component":421},"ad71be3f-815d-4d95-8a33-e1e470472a6b",{"type":62,"content":2894},[2895,2915,2922,2929,2938,2945,2958,2969,2980,2991,3000,3007,3036,3068,3099,3131,3163,3173,3182,3202,3209,3216,3235,3242,3249,3250,3259,3266,3286,3293,3300,3307,3327,3328,3337,3342,3349,3369,3376,3383,3384,3393,3401,3408,3428,3435,3450,3451,3460,3467,3488],{"type":65,"content":2896},[2897,2902,2911],{"text":2898,"type":69,"marks":2899},"In shift-based businesses, time is a precious commodity. Every minute counts - you must juggle your high labour needs with a tight labour market and ",[2900],{"type":72,"attrs":2901},{"color":74},{"text":2903,"type":69,"marks":2904},"your staff's demands for more flexibility",[2905,2908,2910],{"type":79,"attrs":2906},{"href":2907,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/insights/the-state-of-shift-work",{"type":72,"attrs":2909},{"color":85},{"type":87},{"text":304,"type":69,"marks":2912},[2913],{"type":72,"attrs":2914},{"color":74},{"type":65,"content":2916},[2917],{"text":2918,"type":69,"marks":2919},"Rota planning decisions can significantly impact your business operations and staff’s earnings and well-being. Shift scheduling is a critical and challenging yet often overlooked aspect of operations. Thankfully, digitisation promises to transform the time-consuming process of creating rotas and offer more efficiency and flexibility. ",[2920],{"type":72,"attrs":2921},{"color":74},{"type":65,"content":2923},[2924],{"text":2925,"type":69,"marks":2926},"By embracing digital scheduling software, your business can streamline its processes and significantly enhance its operational efficiency. Before diving into the benefits of optimised rota scheduling, let’s look at the pain points of manual scheduling. ",[2927],{"type":72,"attrs":2928},{"color":74},{"type":94,"attrs":2930,"content":2931},{"level":96},[2932],{"text":2933,"type":69,"marks":2934},"The Challenges of Manual Scheduling",[2935,2936],{"type":102},{"type":72,"attrs":2937},{"color":74},{"type":65,"content":2939},[2940],{"text":2941,"type":69,"marks":2942},"Businesses operating with manual scheduling often encounter these challenges:",[2943],{"type":72,"attrs":2944},{"color":74},{"type":65,"content":2946},[2947,2953],{"text":2948,"type":69,"marks":2949},"1. Time-Consuming Processes:",[2950,2951],{"type":1987},{"type":72,"attrs":2952},{"color":74},{"text":2954,"type":69,"marks":2955}," Crafting schedules and managing changes becomes time-intensive, diverting focus from core business activities.",[2956],{"type":72,"attrs":2957},{"color":74},{"type":65,"content":2959},[2960,2965],{"text":1249,"type":69,"marks":2961},[2962,2963],{"type":1987},{"type":72,"attrs":2964},{"color":74},{"text":1255,"type":69,"marks":2966},[2967],{"type":72,"attrs":2968},{"color":74},{"type":65,"content":2970},[2971,2976],{"text":1262,"type":69,"marks":2972},[2973,2974],{"type":1987},{"type":72,"attrs":2975},{"color":74},{"text":1268,"type":69,"marks":2977},[2978],{"type":72,"attrs":2979},{"color":74},{"type":65,"content":2981},[2982,2987],{"text":1275,"type":69,"marks":2983},[2984,2985],{"type":1987},{"type":72,"attrs":2986},{"color":74},{"text":1281,"type":69,"marks":2988},[2989],{"type":72,"attrs":2990},{"color":74},{"type":94,"attrs":2992,"content":2993},{"level":96},[2994],{"text":2995,"type":69,"marks":2996},"Harnessing the Power of Deputy’s Digital Scheduling Software",[2997,2998],{"type":102},{"type":72,"attrs":2999},{"color":74},{"type":65,"content":3001},[3002],{"text":3003,"type":69,"marks":3004},"Deputy’s scheduling software offers a comprehensive solution to these problems, providing an intuitive platform that simplifies shift management. Deputy’s key scheduling efficiency benefits are: ",[3005],{"type":72,"attrs":3006},{"color":74},{"type":65,"content":3008},[3009,3013,3019,3023,3031],{"text":1625,"type":69,"marks":3010},[3011],{"type":72,"attrs":3012},{"color":74},{"text":3014,"type":69,"marks":3015}," Cost optimisation:",[3016,3017],{"type":102},{"type":72,"attrs":3018},{"color":74},{"text":1357,"type":69,"marks":3020},[3021],{"type":72,"attrs":3022},{"color":74},{"text":3024,"type":69,"marks":3025},"Schedule all the right people",[3026,3028,3030],{"type":79,"attrs":3027},{"href":299,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3029},{"color":85},{"type":87},{"text":3032,"type":69,"marks":3033}," and avoid overspending on labour. There’s no need to manually produce a schedule based on availability while trying not to exceed budget. ",[3034],{"type":72,"attrs":3035},{"color":74},{"type":65,"content":3037},[3038,3043,3049,3054,3063],{"text":3039,"type":69,"marks":3040},"2. ",[3041],{"type":72,"attrs":3042},{"color":74},{"text":3044,"type":69,"marks":3045},"Time efficiency:",[3046,3047],{"type":102},{"type":72,"attrs":3048},{"color":74},{"text":3050,"type":69,"marks":3051}," Schedule the right people at t",[3052],{"type":72,"attrs":3053},{"color":74},{"text":3055,"type":69,"marks":3056},"he right times across your business ",[3057,3060,3062],{"type":79,"attrs":3058},{"href":3059,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/features#time-attendance-bucket",{"type":72,"attrs":3061},{"color":85},{"type":87},{"text":3064,"type":69,"marks":3065},"and easily fill shifts based on employee availability, training, cost and your budget – all with a few clicks. ",[3066],{"type":72,"attrs":3067},{"color":74},{"type":65,"content":3069},[3070,3075,3081,3086,3094],{"text":3071,"type":69,"marks":3072},"3. ",[3073],{"type":72,"attrs":3074},{"color":74},{"text":3076,"type":69,"marks":3077},"Harness automation: ",[3078,3079],{"type":102},{"type":72,"attrs":3080},{"color":74},{"text":3082,"type":69,"marks":3083},"Use ",[3084],{"type":72,"attrs":3085},{"color":74},{"text":3087,"type":69,"marks":3088},"artificial intelligence",[3089,3091,3093],{"type":79,"attrs":3090},{"href":687,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3092},{"color":85},{"type":87},{"text":3095,"type":69,"marks":3096}," to create cost-efficient rotas in seconds. Managers and owners can auto-build schedule templates that match forecasted sales, delivery orders, foot traffic and other demand trends. ",[3097],{"type":72,"attrs":3098},{"color":74},{"type":65,"content":3100},[3101,3106,3112,3117,3126],{"text":3102,"type":69,"marks":3103},"4. ",[3104],{"type":72,"attrs":3105},{"color":74},{"text":3107,"type":69,"marks":3108},"Real-time communication: ",[3109,3110],{"type":102},{"type":72,"attrs":3111},{"color":74},{"text":3113,"type":69,"marks":3114},"Easily ",[3115],{"type":72,"attrs":3116},{"color":74},{"text":3118,"type":69,"marks":3119},"share schedules with your team",[3120,3123,3125],{"type":79,"attrs":3121},{"href":3122,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/features/collaboration",{"type":72,"attrs":3124},{"color":85},{"type":87},{"text":3127,"type":69,"marks":3128}," to ensure they get all the updates. Deputy also allows you to publish schedules instantly from desktop or mobile with smart alerts and reminders",[3129],{"type":72,"attrs":3130},{"color":74},{"type":65,"content":3132},[3133,3138,3144,3149,3157,3162],{"text":3134,"type":69,"marks":3135},"5. ",[3136],{"type":72,"attrs":3137},{"color":74},{"text":3139,"type":69,"marks":3140},"Recruit and retain: ",[3141,3142],{"type":102},{"type":72,"attrs":3143},{"color":74},{"text":3145,"type":69,"marks":3146}," Hit your retention and recruitment goals by providing existing and new staff ",[3147],{"type":72,"attrs":3148},{"color":74},{"text":3150,"type":69,"marks":3151},"with a great work-life balance.",[3152,3154,3156],{"type":79,"attrs":3153},{"href":2129,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3155},{"color":85},{"type":87},{"text":3158,"type":69,"marks":3159}," Deputy helps you provide flexibility and forward planning that is otherwise rare in the hospitality industry.",[3160],{"type":72,"attrs":3161},{"color":74},{"type":1176},{"type":94,"attrs":3164,"content":3165},{"level":96},[3166,3167],{"type":1176},{"text":3168,"type":69,"marks":3169},"Accurate Payroll and Less Manual Admin: A Hospitality Small Business Case Study (1-50 employees)",[3170,3171],{"type":102},{"type":72,"attrs":3172},{"color":74},{"type":94,"attrs":3174,"content":3175},{"level":96},[3176],{"type":137,"attrs":3177},{"id":3178,"alt":3179,"src":3180,"title":35,"source":35,"copyright":35,"meta_data":3181},3957385,"Chai Guys Customer Story Case Study","https://a.storyblok.com/f/64010/3422x3422/f444ebb296/chaiguys-chaiguys-solution.jpg",{},{"type":65,"content":3183},[3184,3189,3197],{"text":3185,"type":69,"marks":3186},"Gabriel Unger, owner of ",[3187],{"type":72,"attrs":3188},{"color":74},{"text":3190,"type":69,"marks":3191},"Chai Guys",[3192,3194,3196],{"type":79,"attrs":3193},{"href":1114,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3195},{"color":85},{"type":87},{"text":3198,"type":69,"marks":3199},", says scheduling was a messy business before going digital. “A couple of years ago, I set up an Excel spreadsheet for scheduling”, says Gabriel. “I knew it wasn’t great, and it became frustrating as we grew”. ",[3200],{"type":72,"attrs":3201},{"color":74},{"type":65,"content":3203},[3204],{"text":3205,"type":69,"marks":3206},"“Alongside the spreadsheet, we used screenshots of dates with people’s names next to them, showing where they need to be and when. It wasn’t a ‘living thing’, so it created a lot of manual work when we needed to change things or add hours. Our manager who did the schedules was annoyed by it.” ",[3207],{"type":72,"attrs":3208},{"color":74},{"type":65,"content":3210},[3211],{"text":3212,"type":69,"marks":3213},"Payroll, too, had become stressful, admits Gabriel: “Paying each person the correct amount based on manual timesheets was difficult – especially if we have to make retrospective changes to schedules manually.” ",[3214],{"type":72,"attrs":3215},{"color":74},{"type":65,"content":3217},[3218,3223,3230],{"text":3219,"type":69,"marks":3220},"Gabriel didn't have to go far to research different ways of doing things. Asking around at Spitalfields market soon brought recommendations. When fellow business ",[3221],{"type":72,"attrs":3222},{"color":74},{"text":1213,"type":69,"marks":3224},[3225,3227,3229],{"type":79,"attrs":3226},{"href":1217,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3228},{"color":85},{"type":87},{"text":3231,"type":69,"marks":3232}," showed them Deputy, Gabriel immediately thought: “This is fantastic – it’s time for us to implement it.” ",[3233],{"type":72,"attrs":3234},{"color":74},{"type":65,"content":3236},[3237],{"text":3238,"type":69,"marks":3239},"Once Chai Guys had Deputy up and running for scheduling, it became obvious how much admin time it saves. ",[3240],{"type":72,"attrs":3241},{"color":74},{"type":65,"content":3243},[3244],{"text":3245,"type":69,"marks":3246},"Gabriel says, “Having it on everyone’s phone so they can look at where they need to be at any time instead of finding a message on a WhatsApp group with a screenshot of an Excel sheet – it’s a big-time upgrade!”",[3247],{"type":72,"attrs":3248},{"color":74},{"type":65},{"type":94,"attrs":3251,"content":3252},{"level":96},[3253],{"text":3254,"type":69,"marks":3255},"Reduced Labour Costs and Precise Demand Planning: A Hospitality and Entertainment Business Case Study (50 - 200 employees) ",[3256,3257],{"type":102},{"type":72,"attrs":3258},{"color":74},{"type":65,"content":3260},[3261],{"type":137,"attrs":3262},{"id":3263,"alt":35,"src":3264,"title":35,"source":35,"copyright":35,"meta_data":3265},6955853,"https://a.storyblok.com/f/64010/2000x1338/3ffb20b28d/honest-burgers-burger-spread_12187788.jpg",{},{"type":65,"content":3267},[3268,3273,3281],{"text":3269,"type":69,"marks":3270},"For Tommy Giraux, Head of Project Management at ",[3271],{"type":72,"attrs":3272},{"color":74},{"text":1416,"type":69,"marks":3274},[3275,3278,3280],{"type":79,"attrs":3276},{"href":3277,"uuid":49,"anchor":49,"target":49,"linktype":82},"https://www.deputy.com/gb/customers/honest-burgers",{"type":72,"attrs":3279},{"color":85},{"type":87},{"text":3282,"type":69,"marks":3283},"and Stuart Macnab-Grieve, Operations Partner at Honest Burgers, managing costs was a major factor in considering a digital scheduling solution. ",[3284],{"type":72,"attrs":3285},{"color":74},{"type":65,"content":3287},[3288],{"text":3289,"type":69,"marks":3290},"“Before Deputy, we were running the business blindfolded. We had no idea what our labour costs would be until we started paying people,” says Tommy. “We needed a system that would allow us to plug in forecasting to see our staff availability and when demand for staff is likely to be high. This was important for me. Knowing the challenges we’ve got with recruitment and retention, having visibility and a data-led approach was key for me,” says Stuart. ",[3291],{"type":72,"attrs":3292},{"color":74},{"type":65,"content":3294},[3295],{"text":3296,"type":69,"marks":3297},"\"Deputy gives us the ability to visually see on a graph when our demand is coming",[3298],{"type":72,"attrs":3299},{"color":74},{"type":65,"content":3301},[3302],{"text":3303,"type":69,"marks":3304},"based on real data from each restaurant, not just an average of our 45 restaurants. I’m pleased we’ve got a system now that does this because it’s made my life easier,\" says Stuart. ",[3305],{"type":72,"attrs":3306},{"color":74},{"type":65,"content":3308},[3309,3314,3322],{"text":3310,"type":69,"marks":3311},"Winter Wonderland Hyde Park in bustling London is another business benefiting from the digital schedule's power. Deputy helped the popular holiday destination ",[3312],{"type":72,"attrs":3313},{"color":74},{"text":3315,"type":69,"marks":3316},"reduce labour costs",[3317,3319,3321],{"type":79,"attrs":3318},{"href":1406,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3320},{"color":85},{"type":87},{"text":3323,"type":69,"marks":3324}," by 12% in the first year of use.",[3325],{"type":72,"attrs":3326},{"color":74},{"type":65},{"type":94,"attrs":3329,"content":3330},{"level":96},[3331],{"text":3332,"type":69,"marks":3333},"Increased Productivity with Better Planning: A Hotel Business Enterprise Case Study (over 200 employees)",[3334,3335],{"type":102},{"type":72,"attrs":3336},{"color":74},{"type":65,"content":3338},[3339],{"type":137,"attrs":3340},{"id":340,"alt":35,"src":341,"title":35,"source":35,"copyright":35,"meta_data":3341},{},{"type":65,"content":3343},[3344],{"text":3345,"type":69,"marks":3346},"Sometimes, you don’t realise how unproductive you are until a new solution comes. Pay disputes, missed shifts and low morale are often the result of an inefficiently managed team. Leaning on automation and robust processes is a solid way to boost your business’s productivity.",[3347],{"type":72,"attrs":3348},{"color":74},{"type":65,"content":3350},[3351,3356,3364],{"text":3352,"type":69,"marks":3353},"Luxury hybrid hotel chain",[3354],{"type":72,"attrs":3355},{"color":74},{"text":3357,"type":69,"marks":3358}," citizenM",[3359,3361,3363],{"type":79,"attrs":3360},{"href":398,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3362},{"color":85},{"type":87},{"text":3365,"type":69,"marks":3366}," was plagued with inefficient staff scheduling before it found the answer in digital scheduling. Scheduling was spreadsheet-based and a whooping four-hour job. The spreadsheet-based approach caused other snags. “We had issues around compliance and the equality of shifts and around having a single source of truth,” says Matthew Bell, Hotel Operations Director Europe. “If someone changed the shift in Excel, did everyone see an updated version? And we also had trouble integrating the shift data with payroll.”",[3367],{"type":72,"attrs":3368},{"color":74},{"type":65,"content":3370},[3371],{"text":3372,"type":69,"marks":3373},"On top of that, Matthew wanted to create a better employee experience. “It would help us democratise the scheduling process so our Ambassadors could manage their own leave requests and shift swaps,” notes Matthew. “Ultimately, we could use algorithms to automate scheduling. Why should someone good at creating brilliant guest experiences spend time figuring out how to write the most efficient schedule?” ",[3374],{"type":72,"attrs":3375},{"color":74},{"type":65,"content":3377},[3378],{"text":3379,"type":69,"marks":3380},"After partnering with Deputy, citizenM now has a single source of truth for all their schedules across all their European hotels. Scheduling time dropped from four hours to just 15 minutes. And that makes management a whole lot easier.",[3381],{"type":72,"attrs":3382},{"color":74},{"type":65},{"type":94,"attrs":3385,"content":3386},{"level":96},[3387],{"text":3388,"type":69,"marks":3389},"Stronger Employee Retention and Engagement: A Large Hotel Business Case Study (200 employees)",[3390,3391],{"type":102},{"type":72,"attrs":3392},{"color":74},{"type":65,"content":3394},[3395],{"type":137,"attrs":3396},{"id":3397,"alt":3398,"src":3399,"title":3398,"source":35,"copyright":35,"meta_data":3400},4637996,"Atlas Hotels Deputy Shift Scheduling Workforce Management Case Study Customer Story ","https://a.storyblok.com/f/64010/2206x1410/5591f9108f/customer-atlas-story.png",{},{"type":65,"content":3402},[3403],{"text":3404,"type":69,"marks":3405},"Building a solid team and a positive company culture has multiple benefits. Happy employees mean less staff turnover, better customer service and a more productive business. A digital scheduling solution could be just the thing you need to drive engagement and improve employee satisfaction. If businesses want to succeed, they need to start listening to the needs of their employees. ",[3406],{"type":72,"attrs":3407},{"color":74},{"type":65,"content":3409},[3410,3415,3423],{"text":3411,"type":69,"marks":3412},"People are your greatest asset, and retaining good staff is well worth the effort. Businesses with high staff turnover rates experience poor productivity, high recruitment costs and lost sales. According to",[3413],{"type":72,"attrs":3414},{"color":74},{"text":3416,"type":69,"marks":3417}," Deputy’s 2023 State of Shift Work report,",[3418,3420,3422],{"type":79,"attrs":3419},{"href":2907,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3421},{"color":85},{"type":87},{"text":3424,"type":69,"marks":3425}," 50 per cent of staff want more focus on employee wellbeing, and one in three want a culture of diversity, equity and inclusion. ",[3426],{"type":72,"attrs":3427},{"color":74},{"type":65,"content":3429},[3430],{"text":3431,"type":69,"marks":3432},"Implementing a digital scheduling solution is a proven way of empowering your staff and ensuring they’re fully supported in their role. With a central platform to view schedules, request time off and cover any extra shifts, your employees will have more control over their work/life balance. Scheduling apps also make life easier for managers by removing the headache of creating, printing and changing schedules. This will save time and give your team a better experience. ",[3433],{"type":72,"attrs":3434},{"color":74},{"type":65,"content":3436},[3437,3445],{"text":3438,"type":69,"marks":3439},"Atlas Hotels ",[3440,3442,3444],{"type":79,"attrs":3441},{"href":1646,"uuid":49,"anchor":49,"target":49,"linktype":82},{"type":72,"attrs":3443},{"color":85},{"type":87},{"text":3446,"type":69,"marks":3447},"had an uplift in employee wellbeing after they implemented Deputy. “Before Deputy, the recurring complaints in our Employee Engagement Survey were around a lack of work-life balance. We can’t control the external labour market conditions we’re all facing, but we can control doing everything we can to make our existing employees happy. And I’m pleased to say that since implementing Deputy, those complaints have reduced to 5 comments from 766 employees,” says Sub Iyer, Head of Operations-South at Atlas Hotels.",[3448],{"type":72,"attrs":3449},{"color":74},{"type":65},{"type":94,"attrs":3452,"content":3453},{"level":96},[3454],{"text":3455,"type":69,"marks":3456},"Empower Your Business with Digital Scheduling",[3457,3458],{"type":102},{"type":72,"attrs":3459},{"color":74},{"type":65,"content":3461},[3462],{"text":3463,"type":69,"marks":3464},"If you’re still running your business on paper-based timesheets and manual processes, it’s time to unlock the power of the digital schedule. Remember, the key to a smooth transition lies in involving your team, providing thorough training, starting small and being ready to adapt. ",[3465],{"type":72,"attrs":3466},{"color":74},{"type":65,"content":3468},[3469,3474,3483],{"text":3470,"type":69,"marks":3471},"By integrating digital scheduling into your operations, you’re not just adopting a digital tool, you’re empowering your workforce, enhancing productivity, and shaping a more dynamic and responsive business environment. Digital scheduling is a step towards greater business success and employee satisfaction. Don’t hesitate to harness the benefits of digital scheduling. 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