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She's happiest when she can help people do more of what they love. She likes telling stories, meeting new people, and being a word nerd.","katie-sawyer","_content_types/authors/katie-sawyer",null,-380,[],false,11461645,"ad246271-b664-4bef-b1f9-94778e53c6c6","2020-06-22T07:52:08.320Z","default",[],true,[59],{"_uid":60,"content":61,"component":422},"c9bc5026-5268-447c-af51-eb6155f996ee",{"type":62,"content":63},"doc",[64,70,74,78,85,89,93,108,120,143,148,152,156,168,188,200,205,209,221,233,245,250,254,283,295,307,312,316,328,340,352,357,361,373,385,397,402,412],{"type":65,"content":66},"paragraph",[67],{"text":68,"type":69},"People in need of care want to be heard. Imagine being in mysterious pain, accompanying a sick child, or carrying a fragile animal in the waiting room. You would want your care providers to understand your specific experiences and pay close attention. At best, your provider is responsive to a stressful situation with assuring guidance. At worst, you’re still in pain and even more confused. ","text",{"type":65,"content":71},[72],{"text":73,"type":69},"Strong communication is critical to quality care because it builds trust, loyalty, and patient satisfaction. If you manage a healthcare clinic, you can expect happier patients and healthier outcomes by improving your communication. ",{"type":65,"content":75},[76],{"text":77,"type":69},"Read on to learn how strong patient communication can help improve every step of your patients’ journey and strengthen your business in the months to come. ",{"type":79,"attrs":80,"content":82},"heading",{"level":81},2,[83],{"text":84,"type":69},"1. Be accessible  ",{"type":65,"content":86},[87],{"text":88,"type":69},"Your practice should be easy to reach. Patient communication begins well before anyone steps foot into your office. Do you have a well-working website, contact form, phone system, and email manager? ",{"type":65,"content":90},[91],{"text":92,"type":69},"By keeping your communication channels open, you’ll be able to book more appointments and accommodate patients who prefer technology. From your patient’s perspective, there’s nothing worse than having to wait on a toothache because they couldn’t get through to anyone in your office.",{"type":94,"content":95},"bullet_list",[96],{"type":97,"content":98},"list_item",[99],{"type":65,"content":100},[101,106],{"text":102,"type":69,"marks":103},"Update your contact information.",[104],{"type":105},"bold",{"text":107,"type":69}," Make sure that your hours and phone number are up to date across Google, Yelp, and your website. As hours can vary during the pandemic, don’t leave your patients hanging. ",{"type":94,"content":109},[110],{"type":97,"content":111},[112],{"type":65,"content":113},[114,118],{"text":115,"type":69,"marks":116},"Offer online appointments.",[117],{"type":105},{"text":119,"type":69}," Allow your patients to book appointments online or through their mobile phone. You’ll get to book more patients and free up time answering the phone. ",{"type":94,"content":121},[122],{"type":97,"content":123},[124],{"type":65,"content":125},[126,130,132,141],{"text":127,"type":69,"marks":128},"Make telehealth part of your practice.",[129],{"type":105},{"text":131,"type":69}," Clinics everywhere adapted to ",{"text":133,"type":69,"marks":134},"telehealth",[135],{"type":136,"attrs":137},"link",{"href":138,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://prognocis.com/ehr-integrated-telehealth-application/","_blank","url",{"text":142,"type":69}," in the past year. If your patients don’t need to come in, let them see a provider virtually. They’ll save time and get some pressing questions answered.",{"type":79,"attrs":144,"content":145},{"level":81},[146],{"text":147,"type":69},"2. Build a culture of trust ",{"type":65,"content":149},[150],{"text":151,"type":69},"For some, clinics can be intimidating. Patients are visiting in a vulnerable state and dealing with stressful unknowns. They’re often waiting in suspense, surrounded by medical equipment, and busy staff. ",{"type":65,"content":153},[154],{"text":155,"type":69},"You can provide a better patient experience by building trust with your patients. Let them know they’re in qualified hands. Your patients can breathe a sigh of relief once they’re met with empathy. ",{"type":94,"content":157},[158],{"type":97,"content":159},[160],{"type":65,"content":161},[162,166],{"text":163,"type":69,"marks":164},"Use grounded language.",[165],{"type":105},{"text":167,"type":69}," Avoid using too much medical jargon so that patients understand you. They’ll appreciate a provider who communicates in relatable terms.",{"type":94,"content":169},[170],{"type":97,"content":171},[172],{"type":65,"content":173},[174,178,180,186],{"text":175,"type":69,"marks":176},"Improve your verbal communications.",[177],{"type":105},{"text":179,"type":69}," Make sure your staff is trained on answering the phone or greeting patients with kindness. Encourage an optimistic approach so your patients feel at home. Use one ",{"text":181,"type":69,"marks":182},"central messaging platform",[183],{"type":136,"attrs":184},{"href":185,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/features/collaboration",{"text":187,"type":69}," to keep your team up-to-date with any other procedures.",{"type":94,"content":189},[190],{"type":97,"content":191},[192],{"type":65,"content":193},[194,198],{"text":195,"type":69,"marks":196},"Simplify your written communications",[197],{"type":105},{"text":199,"type":69},". You're used to medical speak — long calls with insurance companies and updating pharmacies with prescriptions — but your patients aren’t. Create pamphlets or paperwork with easy, clear directions. You can use pre-appointment texts and emails to share important information that makes patients feel informed, even before they step into your clinic. ",{"type":79,"attrs":201,"content":202},{"level":81},[203],{"text":204,"type":69},"3. Get organized ",{"type":65,"content":206},[207],{"text":208,"type":69},"The pandemic forced businesses everywhere to slow things down. Reduce chaos or confusion in your clinic with standardized processes. When patients come in, do they undergo the same intake process? Are you prepared to communicate with patients who have special needs? With proper protocols, your patients can enjoy an organized experience. ",{"type":94,"content":210},[211],{"type":97,"content":212},[213],{"type":65,"content":214},[215,219],{"text":216,"type":69,"marks":217},"Gather complete patient information. ",[218],{"type":105},{"text":220,"type":69},"Your patients will fill out paperwork upon entry. Make sure you’re aware if they need language and access assistance.",{"type":94,"content":222},[223],{"type":97,"content":224},[225],{"type":65,"content":226},[227,231],{"text":228,"type":69,"marks":229},"Create COVID-19 patient requirement checklist.",[230],{"type":105},{"text":232,"type":69}," When someone visits your website or calls your office, include a checklist which includes a list of the precautions your team is taking and the requirements patients must adhere to for visits. ",{"type":94,"content":234},[235],{"type":97,"content":236},[237],{"type":65,"content":238},[239,243],{"text":240,"type":69,"marks":241},"Display your vaccine status.",[242],{"type":105},{"text":244,"type":69}," Has your entire staff been vaccinated? On top of your COVID checklist, add a badge to your appointment scheduler or website that denotes if your staff has been vaccinated. This can ease the concerns of some of your patients. ",{"type":79,"attrs":246,"content":247},{"level":81},[248],{"text":249,"type":69},"4. Empower your staff",{"type":65,"content":251},[252],{"text":253,"type":69},"Your staff are the backbone of your practice. Day in and day out, they’re answering calls, providing support, and helping patients feel better. Make sure that you’re providing your team with tools to make their job easier, so they can prioritize patient communications. ",{"type":94,"content":255},[256],{"type":97,"content":257},[258],{"type":65,"content":259},[260,264,266,272,274,281],{"text":261,"type":69,"marks":262},"Offer flexible schedules. ",[263],{"type":105},{"text":265,"type":69},"Too often, practice managers struggle with time-consuming admin. Use an ",{"text":267,"type":69,"marks":268},"employee scheduling tool",[269],{"type":136,"attrs":270},{"href":271,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/industry/healthcare/clinics",{"text":273,"type":69}," that lets you create error-free schedules with optimal coverage. Your staff should also be able to easily ",{"text":275,"type":69,"marks":276},"swap shifts",[277],{"type":136,"attrs":278},{"href":279,"uuid":48,"anchor":48,"target":280,"linktype":140},"https://www.deputy.com/features/shift-swapping","_self",{"text":282,"type":69}," on the fly. ",{"type":94,"content":284},[285],{"type":97,"content":286},[287],{"type":65,"content":288},[289,293],{"text":290,"type":69,"marks":291},"Make the most of team meetings.",[292],{"type":105},{"text":294,"type":69}," When the team gets together, use your time wisely and ask your staff for feedback on communications. What’s working well, and what needs to change? Their insight can lead to better processes. ",{"type":94,"content":296},[297],{"type":97,"content":298},[299],{"type":65,"content":300},[301,305],{"text":302,"type":69,"marks":303},"Invest in training.",[304],{"type":105},{"text":306,"type":69}," Effective communication in any industry requires constant practice. Consider a communication workshop that will teach your staff how to navigate difficult conversations and emotional situations. ",{"type":79,"attrs":308,"content":309},{"level":81},[310],{"text":311,"type":69},"5. Practice active listening ",{"type":65,"content":313},[314],{"text":315,"type":69},"Patients want to be heard, so make sure you’re listening. When they are explaining their symptoms or concerns, make sure to give them time and space. Your staff will have an easier time providing treatments with a more comprehensive patient story. ",{"type":94,"content":317},[318],{"type":97,"content":319},[320],{"type":65,"content":321},[322,326],{"text":323,"type":69,"marks":324},"Rely on checklists.",[325],{"type":105},{"text":327,"type":69}," Checklists can guide your conversation and ensure you don’t miss any important details. When listening to patients, record their experience on a checklist so it can be stored and shared with assisting staff. ",{"type":94,"content":329},[330],{"type":97,"content":331},[332],{"type":65,"content":333},[334,338],{"text":335,"type":69,"marks":336},"Collect and act on feedback.",[337],{"type":105},{"text":339,"type":69}," Send a survey to patients after their visit to ask how their visit went. If they provide any meaningful suggestions, make them happen!",{"type":94,"content":341},[342],{"type":97,"content":343},[344],{"type":65,"content":345},[346,350],{"text":347,"type":69,"marks":348},"Follow through.",[349],{"type":105},{"text":351,"type":69}," If your patients requested any special recommendations or follow-up, make sure they receive an email or call after their visit. ",{"type":79,"attrs":353,"content":354},{"level":81},[355],{"text":356,"type":69},"6. Securing loyalty",{"type":65,"content":358},[359],{"text":360,"type":69},"Inspire your patients to become your fans. Whether their visit was to address a one-time issue or an ongoing need, give them every reason to make you their choice provider. You can make loyal customers of your patients by building your brand and authority as experts in your field.",{"type":94,"content":362},[363],{"type":97,"content":364},[365],{"type":65,"content":366},[367,371],{"text":368,"type":69,"marks":369},"Partner with local businesses.",[370],{"type":105},{"text":372,"type":69}," Team up with your local restaurants, grocery stores, or retail stores to drive referrals and boost your brand awareness. Consumers have said that their trust in urgent clinics have increased since the beginning of the pandemic, and you can use social proof to help double-down on that trust.",{"type":94,"content":374},[375],{"type":97,"content":376},[377],{"type":65,"content":378},[379,383],{"text":380,"type":69,"marks":381},"Provide wellness tips.",[382],{"type":105},{"text":384,"type":69}," Be the expert you are. For example, if you explain how your dog got heartworms, and what medicines can help, your dog parent can take control of the dog’s health at home — and still come back to your practice for other services.",{"type":94,"content":386},[387],{"type":97,"content":388},[389],{"type":65,"content":390},[391,395],{"text":392,"type":69,"marks":393},"Build your online presence",[394],{"type":105},{"text":396,"type":69},". Use Facebook, Instagram, and Twitter to engage your patients. You can showcase your staff or patient success stories to humanize your clinic. Give prospective patients a face and voice to connect with if they’re still on the fence about your services.",{"type":79,"attrs":398,"content":399},{"level":81},[400],{"text":401,"type":69},"The communications payoff",{"type":65,"content":403},[404,406],{"text":405,"type":69},"Communications can make or break your patient’s impression of your practice. 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","2021-04-21T17:46:07.453Z","2021-04-21T18:03:48.801Z","2021-04-21T18:03:48.828Z",46616225,"40743340-c1ab-4f3d-acb4-76767dfb66c7",{"seo":545,"_uid":550,"author":551,"content":556,"headline":538,"component":423,"post_date":622,"thumbnail":623,"types_tag":629,"features_tag":650,"industries_tag":678,"related_articles":685,"ways_of_working_tag":1531},{"_uid":546,"title":15,"plugin":16,"seoTitle":547,"description":18,"seoKeywords":548,"seoTitleInput":538,"seoDescription":549},"83586ec3-f351-481e-8af5-c07f5af542e5","Attention Clinics: Are You Up-to-Date With 2021 Strategies for Growth?   - Deputy","clinics, healthcare, growth","Test your wits and knowledge with the following questions, and see if you have what it takes to future-proof your practice. ","2d77a401-0646-4675-8f75-304bf0625137",{"name":23,"created_at":24,"published_at":25,"updated_at":26,"id":27,"uuid":28,"content":552,"slug":46,"full_slug":47,"sort_by_date":48,"position":49,"tag_list":554,"is_startpage":51,"parent_id":52,"meta_data":48,"group_id":53,"first_published_at":54,"release_id":48,"lang":55,"path":48,"alternates":555,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},{"_uid":30,"name":23,"image":553,"component":44,"description":45},{"id":32,"title":33,"plugin":34,"imageAlt":35,"minWidth":36,"imageName":37,"imageS3Key":38,"description":39,"mobileWidth":40,"desktopWidth":40,"assetSelector":35,"imagePublicUrl":41,"imageOriginalUrl":42,"sourceImageWidth":43,"sourceImageHeight":43},[],[],[557,581,585],{"_uid":558,"content":559,"component":422},"0787ae59-ddaf-4a6a-a63b-d849a313227f",{"type":62,"content":560},[561,565,577],{"type":65,"content":562},[563],{"text":564,"type":69},"Calling all clinics: 2021 is the year to grow and prosper. Even as 2021 already nears a midpoint, there’s still time to expand your business, attract new patients, and establish your brand. The pandemic shifted how consumers respond to personal health and healthcare professionals. As cities reopen, will you be ready to meet the changing landscape of the clinic space? ",{"type":65,"content":566},[567,569,575],{"text":568,"type":69},"A ",{"text":570,"type":69,"marks":571},"recent survey of 2,000 American consumers",[572],{"type":136,"attrs":573},{"href":574,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer-ultimate-guide-to-growing-your-practice2021",{"text":576,"type":69}," shows what’s changed in the medical industry — and what practice managers need to know to keep up.",{"type":65,"content":578},[579],{"text":580,"type":69},"Test your wits and knowledge with this quiz below.",{"_uid":582,"component":583,"raw_content":584},"68d4c096-21c2-422a-879d-a8bf5f21d7cb","cms-blog-raw-content","\u003Cdiv class=\"typeform-widget\" data-url=\"https://form.typeform.com/to/ImhE63Xe?typeform-medium=embed-snippet\" style=\"width: 100%; height: 500px;\">\u003C/div> \u003Cscript> (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id=\"typef_orm\", b=\"https://embed.typeform.com/\"; if(!gi.call(d,id)) { js=ce.call(d,\"script\"); js.id=id; js.src=b+\"embed.js\"; q=gt.call(d,\"script\")[0]; q.parentNode.insertBefore(js,q) } })() \u003C/script>",{"_uid":586,"content":587,"component":422},"a1151314-b438-4a48-b5ef-b85736299895",{"type":62,"content":588},[589,594,598,602,614],{"type":79,"attrs":590,"content":591},{"level":81},[592],{"text":593,"type":69},"Opening your doors to a better patient experience",{"type":65,"content":595},[596],{"text":597,"type":69},"The COVID-19 pandemic has tested just about every aspect of provider-patient relationships. From uncertainty over in-person or telehealth visits and issues with appointment availability, healthcare consumers are demanding more from their carers. ",{"type":65,"content":599},[600],{"text":601,"type":69},"Challenges inevitably create opportunities and being aware of the patient’s perspective will help you to make the most of them in attempting to grow your practice. ",{"type":65,"content":603},[604,606,612],{"text":605,"type":69},"Learn more tips when you download this latest ebook, ",{"text":607,"type":69,"marks":608},"The Ultimate Guide to Growing Your Practice",[609],{"type":136,"attrs":610},{"href":611,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer-ultimate-guide-to-growing-your-practice2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_clinicsgrowthquizpost_&utm_content=na&stream=all_hc&dh=bl_bl_bl",{"text":613,"type":69},".",{"type":65,"content":615},[616],{"type":415,"attrs":617,"marks":619},{"alt":35,"src":618,"title":35},"https://a.storyblok.com/f/64010/1351x300/0fdb584e82/growing-your-practice-visual-cta.png",[620],{"type":136,"attrs":621},{"href":611,"uuid":48,"anchor":48,"target":48,"linktype":140},"2021-04-21 00:00",{"_uid":624,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":427,"imageName":625,"imageS3Key":626,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":627,"imageOriginalUrl":628,"sourceImageWidth":427,"sourceImageHeight":433},"bd4f2d6f-fe5d-4a39-9680-d3fdce49f663","growing-your-practice-quiz-thumb.png","f/64010/1200x630/cb47edb8a7/growing-your-practice-quiz-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/cb47edb8a7/growing-your-practice-quiz-thumb.png","//a.storyblok.com/f/64010/1200x630/cb47edb8a7/growing-your-practice-quiz-thumb.png",[630],{"name":631,"created_at":632,"published_at":633,"updated_at":634,"id":635,"uuid":636,"content":637,"slug":643,"full_slug":644,"sort_by_date":48,"position":645,"tag_list":646,"is_startpage":51,"parent_id":458,"meta_data":48,"group_id":647,"first_published_at":648,"release_id":48,"lang":55,"path":48,"alternates":649,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"Quiz","2020-05-27T00:12:49.282Z","2022-04-21T00:45:27.657Z","2022-04-21T00:45:27.684Z",12174507,"e3783e92-3334-4784-be0b-6debcf103416",{"_uid":638,"icon":639,"link":641,"name":631,"subline":642,"headline":631,"component":453},"f619b758-87ad-47e1-ae3f-6c7be30a88f9",{"_uid":640,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":446,"imageName":35,"imageS3Key":35,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":35,"sourceImageWidth":35,"sourceImageHeight":35},"9f447999-970f-4016-8221-a1a02a6f0248",{"id":35,"url":35,"linktype":449,"fieldtype":450,"cached_url":35},"Wonder how you can improve your business? Take a quiz and learn how","quiz","_content_types/tags/types/quiz",-40,[],"6f64a3e8-4866-4c43-82a2-0d5c255d0c63","2020-07-11T12:44:21.000Z",[],[651,671,677],{"name":652,"created_at":653,"published_at":654,"updated_at":655,"id":656,"uuid":657,"content":658,"slug":664,"full_slug":665,"sort_by_date":48,"position":666,"tag_list":667,"is_startpage":51,"parent_id":482,"meta_data":48,"group_id":668,"first_published_at":669,"release_id":48,"lang":55,"path":48,"alternates":670,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"Performance management","2020-06-17T03:02:00.339Z","2022-04-21T01:15:51.406Z","2022-04-21T01:15:51.431Z",13590468,"db63a2bc-5f6b-47a4-87f2-3d859962a5ee",{"_uid":659,"icon":660,"link":662,"name":652,"subline":663,"headline":652,"component":453},"984559b3-f38e-45f8-9587-1058c826c5bf",{"_uid":661,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":446,"imageName":35,"imageS3Key":35,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":35,"sourceImageWidth":35,"sourceImageHeight":35},"96d49438-92d2-4fec-b5c5-7cea224c186a",{"id":35,"url":35,"linktype":449,"fieldtype":450,"cached_url":35},"Unlock how you can find better ways to manage your team’s performance, improve productivity, and transform customer experiences","performance-management","_content_types/tags/features/performance-management",250,[],"cca95150-9c0d-47a6-a1e7-8ed3b1b1ba7a","2020-06-17T03:02:39.000Z",[],{"name":464,"created_at":465,"published_at":466,"updated_at":467,"id":468,"uuid":469,"content":672,"slug":478,"full_slug":479,"sort_by_date":48,"position":480,"tag_list":675,"is_startpage":51,"parent_id":482,"meta_data":48,"group_id":483,"first_published_at":484,"release_id":48,"lang":55,"path":48,"alternates":676,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},{"_uid":471,"icon":673,"link":674,"name":464,"subline":477,"headline":464,"component":453},{"_uid":473,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":446,"imageName":35,"imageS3Key":35,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":35,"sourceImageWidth":35,"sourceImageHeight":35},{"id":475,"url":35,"linktype":449,"fieldtype":450,"cached_url":476},[],[],"278b0f59-b9b0-4d33-aee0-da4af6a42db8",[679],{"name":509,"created_at":510,"published_at":511,"updated_at":512,"id":513,"uuid":514,"content":680,"slug":528,"full_slug":529,"sort_by_date":48,"position":530,"tag_list":683,"is_startpage":51,"parent_id":532,"meta_data":48,"group_id":533,"first_published_at":534,"release_id":48,"lang":55,"path":48,"alternates":684,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},{"_uid":516,"icon":681,"link":682,"name":509,"subline":527,"headline":509,"component":453},{"_uid":518,"title":33,"imgSrc":35,"plugin":34,"imageAlt":519,"minWidth":446,"imageName":520,"imageS3Key":521,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":522,"imageOriginalUrl":523,"sourceImageWidth":35,"sourceImageHeight":35},{"id":525,"url":35,"anchor":35,"linktype":449,"fieldtype":450,"cached_url":526},[],[],[686,763,1090],{"name":687,"created_at":688,"published_at":689,"updated_at":690,"id":691,"uuid":692,"content":693,"slug":747,"full_slug":748,"sort_by_date":48,"position":749,"tag_list":750,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":752,"first_published_at":753,"release_id":48,"lang":55,"path":48,"alternates":754,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"How Patients Are Choosing Healthcare Providers in 2021","2021-04-12T19:54:13.707Z","2022-05-17T01:55:07.355Z","2022-05-17T01:55:07.386Z",45259309,"88c16a0e-7a48-44f5-b647-f0c865938b45",{"seo":694,"_uid":699,"author":28,"content":700,"headline":687,"component":423,"post_date":730,"thumbnail":731,"types_tag":737,"features_tag":739,"show_resource":57,"industries_tag":740,"related_articles":741,"ways_of_working_tag":745},{"_uid":695,"title":15,"plugin":16,"seoTitle":696,"description":18,"seoKeywords":697,"seoTitleInput":687,"seoDescription":698},"439a56a8-3270-4f36-af6e-2821220ce0d4","How Patients Are Choosing Healthcare Providers in 2021 - Deputy","healthcare providers","Knowing how patients choose their healthcare providers in 2021 is a crucial step towards growing your business. And you need to make it easy.","d22c5756-6b00-4fc0-b493-c36d992f1451",[701],{"_uid":702,"content":703,"component":422},"d84371a1-fb66-4e76-9d77-b954d8018bcf",{"type":62,"content":704},[705,709,713,717,722],{"type":65,"content":706},[707],{"text":708,"type":69},"Knowing how patients book appointments is a crucial step towards growing your clinic. If you truly want to achieve growth, you need to act on it. ",{"type":65,"content":710},[711],{"text":712,"type":69},"But understanding how they book appointments is only half the battle. 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As patients got discouraged from visiting hospitals throughout the pandemic, they turned to more personalized care. They used technology to stay connected with care providers and prioritized their own health and safety. ",{"type":65,"content":786},[787],{"text":788,"type":69},"And to continue to grow your business in 2021, you’ll need to adapt to shifting patient behavior and increased competition in the private care space. You’ll need to increase your marketing efforts, motivate your staff, and adopt modern tools to stay connected with your clients. ",{"type":65,"content":790},[791],{"text":792,"type":69},"So if you manage a medical clinic, read on to learn five strategies for growth that practice managers can’t ignore.",{"type":79,"attrs":794,"content":795},{"level":81},[796],{"text":797,"type":69},"Make it easy for patients to get in touch",{"type":65,"content":799},[800],{"text":801,"type":69},"Scheduling appointments used to be a pain. Patients had to funnel into one phone number, be placed on hold, and try again if they couldn’t get through. Today, clinics are providing online and mobile scheduling so that patients can serve themselves. ",{"type":65,"content":803},[804],{"text":805,"type":69},"Whether they need to make an appointment, ask questions, or request more information, patients should be able to get in touch with you easily. You don’t want to lose out on potential new clients just because they couldn’t get through. Make your practice as accessible as possible to an audience that is used to finding what they need with a click. ",{"type":94,"content":807},[808,818,828],{"type":97,"content":809},[810],{"type":65,"content":811},[812,816],{"text":813,"type":69,"marks":814},"Diversify your channels for appointment bookings.",[815],{"type":105},{"text":817,"type":69}," Patients hate waiting on the phone, not knowing when they’ll be able to talk to a medical professional. Instead, let patients schedule online, through social media, or with text.",{"type":97,"content":819},[820],{"type":65,"content":821},[822,826],{"text":823,"type":69,"marks":824},"Keep your info up-to-date.",[825],{"type":105},{"text":827,"type":69}," Make sure that your hours, numbers, and website are accurate across Google, Yelp, and other places people will be looking you up. ",{"type":97,"content":829},[830],{"type":65,"content":831},[832,836],{"text":833,"type":69,"marks":834},"Always follow up.",[835],{"type":105},{"text":837,"type":69}," Prioritize getting back to patients as soon as you can. They’ll appreciate the reassurance during challenging times.  ",{"type":79,"attrs":839,"content":840},{"level":81},[841],{"text":842,"type":69},"Amplify your message",{"type":65,"content":844},[845],{"text":846,"type":69},"Make your practice stand out. Why is your practice such a trusted favorite after all these years? Have you won awards, been nominated for quality patient care, or been recognized for your new safety precautions?",{"type":65,"content":848},[849],{"text":850,"type":69},"Think of how you solve peoples’ problems and find the best way to make that message loud and clear.",{"type":94,"content":852},[853,863,873],{"type":97,"content":854},[855],{"type":65,"content":856},[857,861],{"text":858,"type":69,"marks":859},"Start a company blog. ",[860],{"type":105},{"text":862,"type":69},"A blog establishes credibility in your field and makes you look like an expert. It’s a great way to give patients advice and a more intimate view of your practice. ",{"type":97,"content":864},[865],{"type":65,"content":866},[867,871],{"text":868,"type":69,"marks":869},"Make a team video. ",[870],{"type":105},{"text":872,"type":69},"Don’t be shy about your advertising. Try making a video that gives potential patients a closer look at your team and expertise. Videos are highly engaging and show more personality. ",{"type":97,"content":874},[875],{"type":65,"content":876},[877,881],{"text":878,"type":69,"marks":879},"Host a virtual Q&A.",[880],{"type":105},{"text":882,"type":69}," Patients have adapted to virtual events and meetings. Create a virtual opportunity for prospective clients to meet your care providers and ask questions.",{"type":79,"attrs":884,"content":885},{"level":81},[886],{"text":887,"type":69},"Partner with local businesses",{"type":65,"content":889},[890],{"text":891,"type":69},"The pandemic saw local businesses join forces to inspiring effect. Restaurants, bars, and retail stores made space for outdoor activities and cross-promotion. ",{"type":65,"content":893},[894],{"text":895,"type":69},"But medical offices shouldn’t miss out on those partnerships.",{"type":65,"content":897},[898],{"text":899,"type":69},"As a clinic, you can partner with nearby businesses and run promotions just as easily. ",{"type":94,"content":901},[902,912,930],{"type":97,"content":903},[904],{"type":65,"content":905},[906,910],{"text":907,"type":69,"marks":908},"Trade advertising with your neighbors.",[909],{"type":105},{"text":911,"type":69}," Are you located near local restaurants? Keep some of their menus by your waiting area in exchange for a flier in theirs. ",{"type":97,"content":913},[914],{"type":65,"content":915},[916,920,922,928],{"text":917,"type":69,"marks":918},"Run promotional offers.",[919],{"type":105},{"text":921,"type":69}," Partner with a local store and offer up free consultations to their ",{"text":923,"type":69,"marks":924},"valued patients",[925],{"type":136,"attrs":926},{"href":927,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/customer-engagement-checklist",{"text":929,"type":69},". People love discovering rewards for their loyalty. ",{"type":97,"content":931},[932],{"type":65,"content":933},[934,938],{"text":935,"type":69,"marks":936},"Attend networking events.",[937],{"type":105},{"text":939,"type":69}," Find virtual or live events with other practice managers, or even host your own. Meetups are a great way to share tips, learn, and build lasting connections. ",{"type":79,"attrs":941,"content":942},{"level":81},[943],{"text":944,"type":69},"Empower your staff ",{"type":65,"content":946},[947],{"text":948,"type":69},"Your business can only grow with motivated and productive team members. Receptionists, technicians, and care providers all make the real magic happen. Make sure they have the tools and processes to perform their jobs well. ",{"type":94,"content":950},[951,968,986],{"type":97,"content":952},[953],{"type":65,"content":954},[955,959,961,966],{"text":956,"type":69,"marks":957},"Offer flexibility.",[958],{"type":105},{"text":960,"type":69}," Make sure that your staff can easily manage their schedules and take time off when needed. With a modern ",{"text":962,"type":69,"marks":963},"staff scheduling tool",[964],{"type":136,"attrs":965},{"href":271,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":967,"type":69},", they’ll be able to find coverage on the fly.",{"type":97,"content":969},[970],{"type":65,"content":971},[972,976,978,984],{"text":973,"type":69,"marks":974},"Create room for growth.",[975],{"type":105},{"text":977,"type":69}," Your team will be more ",{"text":979,"type":69,"marks":980},"motivated",[981],{"type":136,"attrs":982},{"href":983,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/tips-to-help-fight-staff-burnout-in-your-clinic",{"text":985,"type":69}," if their careers can grow. Allow them to develop new skills and explore their interests on the job. Support them as they wish to explore new avenues in the practice. ",{"type":97,"content":987},[988],{"type":65,"content":989},[990,994],{"text":991,"type":69,"marks":992},"Show appreciation.",[993],{"type":105},{"text":995,"type":69}," Celebrate your team when they succeed. They’ll be more inspired to help your business succeed when they feel valued.",{"type":79,"attrs":997,"content":998},{"level":81},[999],{"text":1000,"type":69},"Collect feedback, and put it into action",{"type":65,"content":1002},[1003],{"text":1004,"type":69},"The best business owners actively listen to the people who support them. From your own team to your clients and community, you should always be gathering insights to grow your practice. ",{"type":65,"content":1006},[1007],{"text":1008,"type":69},"Take every opportunity to receive feedback, whether it’s positive or negative, and stay connected to those who will determine your success. ",{"type":94,"content":1010},[1011,1021,1031],{"type":97,"content":1012},[1013],{"type":65,"content":1014},[1015,1019],{"text":1016,"type":69,"marks":1017},"Survey your patients.",[1018],{"type":105},{"text":1020,"type":69}," Send an email follow-up or have staff ask in person. Was their pet treated well? Is the waiting area comfortable? Was everyone on time? ",{"type":97,"content":1022},[1023],{"type":65,"content":1024},[1025,1029],{"text":1026,"type":69,"marks":1027},"Listen to your team. ",[1028],{"type":105},{"text":1030,"type":69},"They know your patients best and can suggest process improvements. Implement their ideas and they’ll feel more valued on the team",{"type":97,"content":1032},[1033],{"type":65,"content":1034},[1035,1039],{"text":1036,"type":69,"marks":1037},"Share testimonials.",[1038],{"type":105},{"text":1040,"type":69}," Reviews and referrals are a classic tool for giving you credibility. Consumers trust businesses with stronger reviews and owners who are transparent about their ratings. Kindly respond to reviews when you can. ",{"type":79,"attrs":1042,"content":1043},{"level":81},[1044],{"text":1045,"type":69},"On the road to recovery ",{"type":65,"content":1047},[1048],{"text":1049,"type":69},"Your practice can expect to grow if you consistently engage your patients and build trust and loyalty that keeps them coming back. In an increasingly mobile world, keep your practice accessible and friendly to a faster pace. Access to healthcare should be seamless. ",{"type":65,"content":1051},[1052,1054,1059],{"text":1053,"type":69},"For more ideas about how to attract new and returning business, download ",{"text":607,"type":69,"marks":1055},[1056],{"type":136,"attrs":1057},{"href":1058,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer-ultimate-guide-to-growing-your-practice2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_strategiesgrowth_&utm_content=na&stream=all_hc&dh=bl_bl_bl",{"text":613,"type":69},{"type":65,"content":1061},[1062],{"type":415,"attrs":1063,"marks":1064},{"alt":35,"src":618,"title":35},[1065],{"type":136,"attrs":1066},{"href":1058,"uuid":48,"anchor":48,"target":139,"linktype":140},"2021-04-14 00:00",{"_uid":1069,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":427,"imageName":1070,"imageS3Key":1071,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":1072,"imageOriginalUrl":1073,"sourceImageWidth":427,"sourceImageHeight":433},"e1c882ca-3206-4752-acd3-8475e2f927b5","practice-manager-strategy-growth-thumb.png","f/64010/1200x630/32fc40d152/practice-manager-strategy-growth-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/32fc40d152/practice-manager-strategy-growth-thumb.png","//a.storyblok.com/f/64010/1200x630/32fc40d152/practice-manager-strategy-growth-thumb.png",[441],[1076,469,1077],"48e977db-fa48-410c-a8f1-a78122a846fc","7d86d911-47d7-44da-9780-f840bef22b24",[514],[743,1080,1081],"6c29d1f4-4692-4c7e-8da7-3de64984d3b4","59f0acbe-899a-413d-b812-62b94d0816d1",[746],"strategies-for-growth-that-practice-managers-shouldnt-ignore","us/blog/strategies-for-growth-that-practice-managers-shouldnt-ignore",-65830,[],"c37864d4-2d2a-4148-bd6b-76c7075e09ce","2021-04-07T20:39:56.107Z",[],{"name":1091,"created_at":1092,"published_at":1093,"updated_at":1094,"id":1095,"uuid":743,"content":1096,"slug":1518,"full_slug":1519,"sort_by_date":48,"position":1520,"tag_list":1521,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":1522,"first_published_at":1523,"release_id":48,"lang":55,"path":48,"alternates":1524,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"7 Tips to Help Fight Staff Burnout In Your Clinic","2021-03-18T18:18:11.472Z","2022-05-17T03:33:04.008Z","2022-05-17T03:33:04.041Z",42302015,{"seo":1097,"_uid":1102,"author":28,"content":1103,"headline":1091,"component":423,"post_date":1501,"thumbnail":1502,"types_tag":1508,"features_tag":1509,"show_resource":57,"industries_tag":1511,"related_articles":1512,"ways_of_working_tag":1515},{"_uid":1098,"title":15,"plugin":16,"seoTitle":1099,"description":18,"seoKeywords":1100,"seoTitleInput":1091,"seoDescription":1101},"36381783-e794-419d-b7f6-c3a224a872d2","7 Tips to Help Fight Staff Burnout In Your Clinic - Deputy","staff burnout, fight staff burnout, clinic","Burnout, while damaging to your people and business, is highly preventable. If you manage a healthcare practice, read on to discover the best strategies for getting the sun on your side.","437d6f66-39e0-475b-8f4d-856f74886524",[1104],{"_uid":1105,"content":1106,"component":422},"ac5d9395-4c03-4a1f-ae7c-9fc2f1904576",{"type":62,"content":1107},[1108,1112,1116,1119,1124,1128,1132,1172,1177,1189,1193,1232,1237,1241,1245,1277,1282,1286,1290,1337,1342,1346,1358,1390,1395,1399,1403,1435,1440,1444,1448,1480,1485,1489],{"type":65,"content":1109},[1110],{"text":1111,"type":69},"Your staff are your frontline. They’re helping patients book appointments, sort through the confusing insurance negotiations, and provide consistent quality care. It’s a mix of technical skill, endurance, and empathy. ",{"type":65,"content":1113},[1114],{"text":1115,"type":69},"And with that comes employee burnout. ",{"type":65,"content":1117},[1118],{"text":1101,"type":69},{"type":79,"attrs":1120,"content":1121},{"level":81},[1122],{"text":1123,"type":69},"1. Check your team’s morale",{"type":65,"content":1125},[1126],{"text":1127,"type":69},"Your staff didn’t get into healthcare for the paperwork. When their day is weighed down with phone calls with insurance companies, navigating appointment changes, and ordering new supplies, their morale can take a dip.",{"type":65,"content":1129},[1130],{"text":1131,"type":69},"Your practice’s staff are like family, and the best facilities create a culture of open and honest communication. Set up multiple check-in points to give your staff the opportunities they need to share where their headspace is — and so you can help identify ways to boost their morale when it needs a lift. ",{"type":94,"content":1133},[1134,1144,1162],{"type":97,"content":1135},[1136],{"type":65,"content":1137},[1138,1142],{"text":1139,"type":69,"marks":1140},"Daily stand-up.",[1141],{"type":105},{"text":1143,"type":69}," As your staff gets settled in the morning, do an informal check-in. How’s everyone feeling at the start of the day? Ask everyone to share one thing they’re excited about or one thing they need help with that day.",{"type":97,"content":1145},[1146],{"type":65,"content":1147},[1148,1152,1154,1160],{"text":1149,"type":69,"marks":1150},"Send weekly mental health check-ins.",[1151],{"type":105},{"text":1153,"type":69}," Use a ",{"text":1155,"type":69,"marks":1156},"mobile app",[1157],{"type":136,"attrs":1158},{"href":1159,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/features/employee-time-clock",{"text":1161,"type":69}," that allows your staff to answer questions, such as “How’s your morale this week?”",{"type":97,"content":1163},[1164],{"type":65,"content":1165},[1166,1170],{"text":1167,"type":69,"marks":1168},"Create a buddy system.",[1169],{"type":105},{"text":1171,"type":69}," Even if your clinic is small, pair up your staff so each person has someone that they can connect with. ",{"type":79,"attrs":1173,"content":1174},{"level":81},[1175],{"text":1176,"type":69},"2. Host a staff roundtable",{"type":65,"content":1178},[1179,1181,1187],{"text":1180,"type":69},"Go beyond just checking in. Host a formal session for staff to communicate their concerns, thoughts, and feedback. The pandemic challenges people in different ways. ",{"text":1182,"type":69,"marks":1183},"Parents",[1184],{"type":136,"attrs":1185},{"href":1186,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.npr.org/2021/02/18/968930085/almost-a-year-into-the-pandemic-working-moms-feel-forgotten-journalist-says",{"text":1188,"type":69},", for example, are struggling to time manage childcare and work. ",{"type":65,"content":1190},[1191],{"text":1192,"type":69},"Sometimes it’s easier to boost morale when you do it together as a team. And it can even be fun. ",{"type":94,"content":1194},[1195,1205,1215],{"type":97,"content":1196},[1197],{"type":65,"content":1198},[1199,1203],{"text":1200,"type":69,"marks":1201},"Create a monthly brown bag session.",[1202],{"type":105},{"text":1204,"type":69}," Once a month, bring your staff together over lunch to go through business operations. Make it a working session with the goal of getting everyone excited about what your practice can do to continually enhance employee wellbeing.",{"type":97,"content":1206},[1207],{"type":65,"content":1208},[1209,1213],{"text":1210,"type":69,"marks":1211},"Create a plan.",[1212],{"type":105},{"text":1214,"type":69}," Assign someone to take notes — maybe even rotate that role — so nothing falls through the cracks. Then put a plan in place to action on the ideas.",{"type":97,"content":1216},[1217],{"type":65,"content":1218},[1219,1223,1225,1230],{"text":1220,"type":69,"marks":1221},"Build a culture of open communication.",[1222],{"type":105},{"text":1224,"type":69}," Your staff might be long-timers at your practice, but it’s still important to remind them that you want to create a two-way ",{"text":478,"type":69,"marks":1226},[1227],{"type":136,"attrs":1228},{"href":1229,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/3-tips-improve-team-wide-communication",{"text":1231,"type":69}," feedback loop. ",{"type":79,"attrs":1233,"content":1234},{"level":81},[1235],{"text":1236,"type":69},"3. Spring cleaning ",{"type":65,"content":1238},[1239],{"text":1240,"type":69},"Your staff might be stressed because they keep hitting the same roadblocks — unpredictable patient scheduling, supply shortages, or waiting room chaos. ",{"type":65,"content":1242},[1243],{"text":1244,"type":69},"Thankfully, there are easy ways to ease some of that stress. And one of the best ways is to just assess the current situation. Bring your staff into the conversation to make them feel more engaged and in control of the challenges. ",{"type":94,"content":1246},[1247,1257,1267],{"type":97,"content":1248},[1249],{"type":65,"content":1250},[1251,1255],{"text":1252,"type":69,"marks":1253},"Ask your team.",[1254],{"type":105},{"text":1256,"type":69}," What’s working and what isn’t? They’ll know best and appreciate the opportunity to influence processes.",{"type":97,"content":1258},[1259],{"type":65,"content":1260},[1261,1265],{"text":1262,"type":69,"marks":1263},"Mix it up. ",[1264],{"type":105},{"text":1266,"type":69},"Take advantage of a quieter season, if you have one, to try something new. Change the flow of the waiting room so that patients can check in efficiently under COVID protocols. ",{"type":97,"content":1268},[1269],{"type":65,"content":1270},[1271,1275],{"text":1272,"type":69,"marks":1273},"Lean on technology.",[1274],{"type":105},{"text":1276,"type":69}," Look for tools that can simplify admin, like staff scheduling, so they’re freed up to focus on your patients. ",{"type":79,"attrs":1278,"content":1279},{"level":81},[1280],{"text":1281,"type":69},"4. Create flexibility ",{"type":65,"content":1283},[1284],{"text":1285,"type":69},"Life in your clinic changes day by day. Whether your staff need to secure an appointment for an emergency root canal or your rebooking a routine eye exam, stuff happens. ",{"type":65,"content":1287},[1288],{"text":1289,"type":69},"On top of that, your staff might need to call in so they can work at another facility that day or even take care of personal errands. Make flexibility a priority for your team to help alleviate some of the burnout that comes with the day-to-day of working in a clinic.",{"type":94,"content":1291},[1292,1302,1319],{"type":97,"content":1293},[1294],{"type":65,"content":1295},[1296,1300],{"text":1297,"type":69,"marks":1298},"Empower your team.",[1299],{"type":105},{"text":1301,"type":69}," Give your staff the flexibility to swap their schedules or press pause if they need a recharge.",{"type":97,"content":1303},[1304],{"type":65,"content":1305},[1306,1310,1312,1317],{"text":1307,"type":69,"marks":1308},"Use an automatic scheduling tool to save time.",[1309],{"type":105},{"text":1311,"type":69}," ",{"text":1313,"type":69,"marks":1314},"Eliminate frustrating admin",[1315],{"type":136,"attrs":1316},{"href":271,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":1318,"type":69}," and let your team focus on the work that matters most to them. ",{"type":97,"content":1320},[1321],{"type":65,"content":1322},[1323,1327,1329,1335],{"text":1324,"type":69,"marks":1325},"Free up the schedule.",[1326],{"type":105},{"text":1328,"type":69}," Consider ",{"text":1330,"type":69,"marks":1331},"rotating schedules",[1332],{"type":136,"attrs":1333},{"href":1334,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/signs-you-should-implement-rotating-schedules",{"text":1336,"type":69}," so that employees feel motivated and energized. ",{"type":79,"attrs":1338,"content":1339},{"level":81},[1340],{"text":1341,"type":69},"5. Recognize your employees",{"type":65,"content":1343},[1344],{"text":1345,"type":69},"When your staff are heads-down with their patient care and administrative duties, they might not notice their positive impact. Recognize your employees to let them know that people care. ",{"type":65,"content":1347},[1348,1350,1356],{"text":1349,"type":69},"Burnout can happen when work feels endless. Through ",{"text":1351,"type":69,"marks":1352},"staff recognition and appreciation",[1353],{"type":136,"attrs":1354},{"href":1355,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/unique-employee-appreciation-gifts-your-team-will-love",{"text":1357,"type":69},", you can help staff feel valued. ",{"type":94,"content":1359},[1360,1370,1380],{"type":97,"content":1361},[1362],{"type":65,"content":1363},[1364,1368],{"text":1365,"type":69,"marks":1366},"Make it tangible.",[1367],{"type":105},{"text":1369,"type":69}," Set aside a budget so you can reward top performers with appreciation treats like gift cards or team celebrations. ",{"type":97,"content":1371},[1372],{"type":65,"content":1373},[1374,1378],{"text":1375,"type":69,"marks":1376},"Make it human.",[1377],{"type":105},{"text":1379,"type":69}," Collect testimonials from peers and patients to share with the whole staff. ",{"type":97,"content":1381},[1382],{"type":65,"content":1383},[1384,1388],{"text":1385,"type":69,"marks":1386},"Make it social.",[1387],{"type":105},{"text":1389,"type":69}," Use your social media networks like LinkedIn to highlight positive employee stories.",{"type":79,"attrs":1391,"content":1392},{"level":81},[1393],{"text":1394,"type":69},"6. Align on goals",{"type":65,"content":1396},[1397],{"text":1398,"type":69},"Your employees might experience burnout if they don’t know how to grow in their career. Make the job worth working for by creating attainable goals or a clear path forward. If the job has levels for promotion, does your staff know how to reach them?",{"type":65,"content":1400},[1401],{"text":1402,"type":69},"As you check in with your staff, get a sense of how they feel about their future. What do they want to accomplish in the next six months, one year, and three years? Employees feel better about their work when they have something higher to reach for. ",{"type":94,"content":1404},[1405,1415,1425],{"type":97,"content":1406},[1407],{"type":65,"content":1408},[1409,1413],{"text":1410,"type":69,"marks":1411},"Put it in writing.",[1412],{"type":105},{"text":1414,"type":69}," Create realistic goals that are tailored to each role and reward your employee as they hit different milestones.",{"type":97,"content":1416},[1417],{"type":65,"content":1418},[1419,1423],{"text":1420,"type":69,"marks":1421},"Provide professional development stipends.",[1422],{"type":105},{"text":1424,"type":69}," Help your staff to pursue personal development and educational goals with a small education budget. If they’re getting burned out, that professional development can help keep them engaged.",{"type":97,"content":1426},[1427],{"type":65,"content":1428},[1429,1433],{"text":1430,"type":69,"marks":1431},"Celebrate the wins.",[1432],{"type":105},{"text":1434,"type":69}," Encourage your staff to cheer on each other as they work towards their goals. ",{"type":79,"attrs":1436,"content":1437},{"level":81},[1438],{"text":1439,"type":69},"7. Go on an offsite ",{"type":65,"content":1441},[1442],{"text":1443,"type":69},"Your staff comes into the office every day. Or maybe they work partially from home. Either way, likely they’re ready for a little energy and change of scenery.",{"type":65,"content":1445},[1446],{"text":1447,"type":69},"With an offsite event (either in person or virtually), you can treat your staff to some team bonding, relaxation, and educational experiences. Team offsites show your staff that you value their hard work and break up the monotony of 9-5. ",{"type":94,"content":1449},[1450,1460,1470],{"type":97,"content":1451},[1452],{"type":65,"content":1453},[1454,1458],{"text":1455,"type":69,"marks":1456},"Forget about work.",[1457],{"type":105},{"text":1459,"type":69}," Get dinner as a group and make it a rule to not talk about work for a few hours.",{"type":97,"content":1461},[1462],{"type":65,"content":1463},[1464,1468],{"text":1465,"type":69,"marks":1466},"Take a virtual class together. ",[1467],{"type":105},{"text":1469,"type":69},"Whether your staff decides to make pasta or build a terrarium, a virtual class can be a great way to energize your team and remember to have fun.",{"type":97,"content":1471},[1472],{"type":65,"content":1473},[1474,1478],{"text":1475,"type":69,"marks":1476},"Bring in speakers.",[1477],{"type":105},{"text":1479,"type":69}," Ask staff from other practices to join you and talk about what they’re doing to keep spirits high and fight the burnout. ",{"type":79,"attrs":1481,"content":1482},{"level":81},[1483],{"text":1484,"type":69},"Build that work/life balance",{"type":65,"content":1486},[1487],{"text":1488,"type":69},"Challenges inevitably create opportunities and being aware of what’s bringing your staff down can help you get them excited about work again. ",{"type":65,"content":1490},[1491,1493,1499],{"text":1492,"type":69},"Download ",{"text":1494,"type":69,"marks":1495},"The Practice Manager’s Employee Engagement Checklist",[1496],{"type":136,"attrs":1497},{"href":1498,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer-practice-manager-employee-engagement-checklist2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_burnout_&utm_content=na&stream=all_hc&dh=bl_bl_bl",{"text":1500,"type":69}," for more ideas about how to boost morale and keep your staff happy.","2021-03-18 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Take your team on a trip to the local produce farm so they know how to talk about ingredients with customers. Send ",{"text":1998,"type":69,"marks":1999},"podcasts",[2000],{"type":136,"attrs":2001},{"href":2002,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/podcasts-manager-should-listen-to",{"text":2004,"type":69}," for an affordable (free!) way of sharing tips and secrets. ",{"type":79,"attrs":2006,"content":2007},{"level":81},[2008],{"text":2009,"type":69},"4. Let them lead the way",{"type":65,"content":2011},[2012],{"text":2013,"type":69},"Your staff can see, hear, and experience just about everything that happens in your business. They have a special connection to the customer and an understanding of what works and what doesn’t. Allow your employees to suggest process improvements, and actually make those changes happen. Does the flow from the merchandise to the cash register make sense? 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Keep your barista engaged by letting them take these projects on if they wish.",{"type":65,"content":2028},[2029],{"text":2030,"type":69},"By allowing your staff to express and explore their personal interests, you’ll have multi-faceted people with a vested interest in your business. They’ll feel more valued if they can go beyond their job description and contribute to the team’s success.",{"type":79,"attrs":2032,"content":2033},{"level":81},[2034],{"text":2035,"type":69},"6. Foster flexibility ",{"type":65,"content":2037},[2038,2040,2046],{"text":2039,"type":69},"Your employees will feel more empowered to grow if they can control their schedules. If they’re attending school part-time, can they make sudden changes to their shift with ease? Does their schedule support their commitments outside of work? A ",{"text":2041,"type":69,"marks":2042},"flexible scheduling tool",[2043],{"type":136,"attrs":2044},{"href":2045,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/features/scheduling-software",{"text":2047,"type":69}," will allow you to plan ahead so that your team is always prepared. ",{"type":65,"content":2049},[2050],{"text":2051,"type":69},"With the right scheduling tool, your employees can juggle their commitments and become more successful in their roles. ",{"type":79,"attrs":2053,"content":2054},{"level":81},[2055],{"text":2056,"type":69},"Personal development is happiness at work",{"type":65,"content":2058},[2059,2061,2067],{"text":2060,"type":69},"Most people want lasting and stable careers. Employees, when given the opportunity to leverage their talents and interests, are more satisfied with their work and colleagues. Take pride when you promote your people from within! Invest in ",{"text":2062,"type":69,"marks":2063},"helping your employees advance",[2064],{"type":136,"attrs":2065},{"href":2066,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.apty.io/blog/employee-performance-plan",{"text":2068,"type":69},", and you’ll see the returns through better performance and loyalty.  ",{"type":65,"content":2070},[2071,2072,2078],{"text":1492,"type":69},{"text":2073,"type":69,"marks":2074},"How Consumers are Creating Seismic Shifts in the Shift Work Industry",[2075],{"type":136,"attrs":2076},{"href":2077,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer-consumers-creating-seismic-shifts-shift-work-industry2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_learn and grow_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":2079,"type":69}," for insights into what consumers are saying about the future of shift work — and learn tips to help increase engagement with these important stakeholders in the new year.",{"type":65,"content":2081},[2082],{"type":415,"attrs":2083,"marks":2085},{"alt":35,"src":2084,"title":35},"https://a.storyblok.com/f/64010/1351x300/975e0530b8/seismic-shift-visual-cta.png",[2086],{"type":136,"attrs":2087},{"href":2077,"uuid":48,"anchor":48,"target":139,"linktype":140},"2021-02-16 00:00",{"_uid":2090,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":427,"imageName":2091,"imageS3Key":2092,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":2093,"imageOriginalUrl":2094,"sourceImageWidth":427,"sourceImageHeight":433},"17b49d63-a953-4606-849d-af94aa03411e","learn-grow-thumb.png","f/64010/1200x630/9715c5afb5/learn-grow-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/9715c5afb5/learn-grow-thumb.png","//a.storyblok.com/f/64010/1200x630/9715c5afb5/learn-grow-thumb.png",[441],[1510,1077,657],[2098,2099,2100],"a4175408-f03c-46a7-ac90-9bcb60b0329e","3151d1b8-4110-4a93-a46f-e4e3101be662","f42f6365-50cd-4ce3-a360-497d791bb0cf",[2102,1513,1081],"e9592588-9391-4068-8224-fe7ca0da558a",[746],"tips-to-help-your-staff-learn-and-grow","us/blog/tips-to-help-your-staff-learn-and-grow",-65590,[],"160cfff7-fd29-4446-9902-6e9f0ec0e5fd","2021-02-16T17:43:51.299Z",[2111,2114],{"id":2112,"name":1905,"slug":2104,"published":57,"full_slug":2113,"is_folder":51,"parent_id":762},38054036,"gb/blog/tips-to-help-your-staff-learn-and-grow",{"id":2115,"name":1905,"slug":2104,"published":57,"full_slug":2116,"is_folder":51,"parent_id":758},38054037,"au/blog/tips-to-help-your-staff-learn-and-grow",{"name":2118,"created_at":2119,"published_at":2120,"updated_at":2121,"id":2122,"uuid":1513,"content":2123,"slug":2356,"full_slug":2357,"sort_by_date":48,"position":2358,"tag_list":2359,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":2360,"first_published_at":2361,"release_id":48,"lang":55,"path":48,"alternates":2362,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"Unique Employee Appreciation Gifts Your Team Will Love","2021-02-09T14:18:37.396Z","2022-05-17T03:38:03.752Z","2022-05-17T03:38:03.801Z",36909451,{"seo":2124,"_uid":2129,"author":28,"content":2130,"headline":2118,"component":423,"post_date":2341,"thumbnail":2342,"types_tag":2349,"features_tag":2350,"show_resource":57,"industries_tag":2351,"related_articles":2352,"ways_of_working_tag":2355},{"_uid":2125,"title":15,"plugin":16,"seoTitle":2126,"description":18,"seoKeywords":2127,"seoTitleInput":2118,"seoDescription":2128},"b6b676c9-49b0-4785-8116-35ce974f6306","Unique Employee Appreciation Gifts Your Team Will Love - Deputy","employee appreciation gifts","Read on to learn how consumers are showing their appreciation for shift workers, and find out some unique appreciation gifts your team will love.","5f8c017a-11c1-423e-840f-7b54402fab3b",[2131],{"_uid":2132,"content":2133,"component":422},"0325645a-3126-48af-b0e2-bf5cdb5234fe",{"type":62,"content":2134},[2135,2146,2158,2161,2166,2170,2174,2178,2182,2186,2218,2223,2227,2231,2257,2261,2266,2270,2274,2285,2311,2315,2320,2324,2334],{"type":65,"content":2136},[2137,2139,2144],{"text":2138,"type":69},"From grocery clerks to postal workers to nurses, shift workers play vital roles. But nearly ",{"text":2140,"type":69,"marks":2141},"96% of shift workers",[2142],{"type":136,"attrs":2143},{"href":1939,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2145,"type":69}," say that they feel they deserve more respect.",{"type":65,"content":2147},[2148,2150,2156],{"text":2149,"type":69},"Based on ",{"text":2151,"type":69,"marks":2152},"survey responses from 2,000 Americans",[2153],{"type":136,"attrs":2154},{"href":2155,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer-consumers-creating-seismic-shifts-shift-work-industry2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_employee appreciation_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":2157,"type":69}," across the United States, consumers agree. But they’re not just talking the talk — they’re walking the walk.",{"type":65,"content":2159},[2160],{"text":2128,"type":69},{"type":79,"attrs":2162,"content":2163},{"level":81},[2164],{"text":2165,"type":69},"Tips",{"type":65,"content":2167},[2168],{"text":2169,"type":69},"Consumers were mostly all on the same page that shift workers deserve more respect and appreciation — and many of them have decided to take this into their own hands.",{"type":65,"content":2171},[2172],{"text":2173,"type":69},"Since the pandemic began, consumers have become significantly more generous when it comes to opening up their wallets.",{"type":65,"content":2175},[2176],{"text":2177,"type":69},"The average consumer studied was found to have increased the amount they tip by 11%, while nearly half of all respondents have tipped 20% of their bill or more since the beginning of the crisis.",{"type":65,"content":2179},[2180],{"text":2181,"type":69},"Restaurant servers have seen the biggest increase in tips from consumers, with 39% of those studied saying they’ve begun tipping them more since the pandemic started. Thirty-eight percent say they’ve been tipping delivery drivers more, with 29% saying they’ve increased their tips to their Uber/Lyft drivers.",{"type":65,"content":2183},[2184],{"text":2185,"type":69},"But consumers are tipping many other workers, too.",{"type":94,"content":2187},[2188,2194,2200,2206,2212],{"type":97,"content":2189},[2190],{"type":65,"content":2191},[2192],{"text":2193,"type":69},"Retail clerks - 23%",{"type":97,"content":2195},[2196],{"type":65,"content":2197},[2198],{"text":2199,"type":69},"Grocery baggers - 20%",{"type":97,"content":2201},[2202],{"type":65,"content":2203},[2204],{"text":2205,"type":69},"Salon/spa employees - 20%",{"type":97,"content":2207},[2208],{"type":65,"content":2209},[2210],{"text":2211,"type":69},"Bartenders - 19%",{"type":97,"content":2213},[2214],{"type":65,"content":2215},[2216],{"text":2217,"type":69},"Parking attendants - 18%",{"type":79,"attrs":2219,"content":2220},{"level":81},[2221],{"text":2222,"type":69},"Outside of the box ideas",{"type":65,"content":2224},[2225],{"text":2226,"type":69},"In addition to money, consumers are showing their appreciation by giving back what they can.",{"type":65,"content":2228},[2229],{"text":2230,"type":69},"When supplies were running low and workers were pulling extra hours, consumers stepped in. Aside from tipping, close to two-thirds (63%) of Americans have made other appreciative gestures since the pandemic started.",{"type":94,"content":2232},[2233,2239,2245,2251],{"type":97,"content":2234},[2235],{"type":65,"content":2236},[2237],{"text":2238,"type":69},"34% have donated items (like PPE)",{"type":97,"content":2240},[2241],{"type":65,"content":2242},[2243],{"text":2244,"type":69},"33% have thanked their employers for their work (33%)",{"type":97,"content":2246},[2247],{"type":65,"content":2248},[2249],{"text":2250,"type":69},"28% have made a monetary donation",{"type":97,"content":2252},[2253],{"type":65,"content":2254},[2255],{"text":2256,"type":69},"24% have even provided food to essential workers",{"type":65,"content":2258},[2259],{"text":2260,"type":69},"To help encourage your customers to make other donations, set up donation stations. Set up special, socially-distanced designation stations and use your internal communications app so staff know how to direct customers to the locations.",{"type":79,"attrs":2262,"content":2263},{"level":81},[2264],{"text":2265,"type":69},"Say thank you",{"type":65,"content":2267},[2268],{"text":2269,"type":69},"Your staff and customers keep your business going. A simple “thank you” when staff go above and beyond for a customer, or relaying a compliment an employee received from a shopper, can both go a long way.",{"type":65,"content":2271},[2272],{"text":2273,"type":69},"But you can ask your customers to share their words of appreciation, too. Use your social media to solicit appreciation notes and share them with your team.",{"type":65,"content":2275},[2276,2278,2283],{"text":2277,"type":69},"When ",{"text":2279,"type":69,"marks":2280},"2,000 consumers were polled",[2281],{"type":136,"attrs":2282},{"href":2155,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2284,"type":69},", they were asked to describe one thing they learned about shift workers during the pandemic that they didn’t know before.",{"type":94,"content":2286},[2287,2293,2299,2305],{"type":97,"content":2288},[2289],{"type":65,"content":2290},[2291],{"text":2292,"type":69},"“How hard they work for little to nothing.”",{"type":97,"content":2294},[2295],{"type":65,"content":2296},[2297],{"text":2298,"type":69},"“Their loyalty.” ",{"type":97,"content":2300},[2301],{"type":65,"content":2302},[2303],{"text":2304,"type":69},"“Courage, humility, and dedication.”",{"type":97,"content":2306},[2307],{"type":65,"content":2308},[2309],{"text":2310,"type":69},"“Their job is our backbone.”",{"type":65,"content":2312},[2313],{"text":2314,"type":69},"Share those sentiments with your team to show that their work matters and that people notice the hard hard they do.",{"type":79,"attrs":2316,"content":2317},{"level":81},[2318],{"text":2319,"type":69},"Leading through appreciation",{"type":65,"content":2321},[2322],{"text":2323,"type":69},"Whether you manage a team at a small clinic, retailers in a hardware store, or hospitality workers in a brewery, COVID-19 has clearly brought issues related to employee appreciation to the fore. ",{"type":65,"content":2325},[2326,2327,2332],{"text":1492,"type":69},{"text":2328,"type":69,"marks":2329},"How Consumers Are Creating Seismic Shifts in the Shift Work Industry",[2330],{"type":136,"attrs":2331},{"href":2155,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2333,"type":69}," to learn what 2,000 consumers have to say about the shift work industry — and what managers can do to keep up.",{"type":65,"content":2335},[2336],{"type":415,"attrs":2337,"marks":2338},{"alt":35,"src":2084,"title":35},[2339],{"type":136,"attrs":2340},{"href":2155,"uuid":48,"anchor":48,"target":139,"linktype":140},"2021-02-09 00:00",{"_uid":2343,"title":33,"imgSrc":35,"plugin":34,"imageAlt":2344,"minWidth":427,"imageName":2345,"imageS3Key":2346,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":2347,"imageOriginalUrl":2348,"sourceImageWidth":427,"sourceImageHeight":433},"fabab5db-72aa-4080-a347-071da258db94","unique employee appreciation gifts","unique-gifts-thumb.png","f/64010/1200x630/f7cfb63af2/unique-gifts-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/f7cfb63af2/unique-gifts-thumb.png","//a.storyblok.com/f/64010/1200x630/f7cfb63af2/unique-gifts-thumb.png",[441],[1510,657],[2098,2099,2100],[1081,2353,2354],"5464fe5e-8e15-4ad2-bdb3-41dfc5ebf5cf","371cb0c9-38b9-48b8-964b-ad68b32c0d72",[746],"unique-employee-appreciation-gifts-your-team-will-love","us/blog/unique-employee-appreciation-gifts-your-team-will-love",-65550,[],"4e5e5634-cae3-41cd-b23a-db007ec88692","2021-02-09T14:30:20.796Z",[],{"name":2364,"created_at":2365,"published_at":2366,"updated_at":2367,"id":2368,"uuid":1514,"content":2369,"slug":2548,"full_slug":2549,"sort_by_date":48,"position":2550,"tag_list":2551,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":2552,"first_published_at":2553,"release_id":48,"lang":55,"path":48,"alternates":2554,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"9 Perks You Could Be Offering Your Employees","2020-08-25T00:52:29.912Z","2021-09-13T01:40:18.516Z","2021-09-13T01:40:18.541Z",18602665,{"seo":2370,"_uid":2375,"author":2376,"content":2377,"headline":2364,"component":423,"post_date":2523,"thumbnail":2524,"types_tag":2531,"features_tag":2532,"industries_tag":2534,"related_articles":2543,"ways_of_working_tag":2547},{"_uid":2371,"title":15,"plugin":16,"seoTitle":2372,"description":18,"seoKeywords":2373,"seoTitleInput":2364,"seoDescription":2374},"e0da4d48-3abf-4223-941f-b61598b1d33f","9 Perks You Could Be Offering Your Employees - Deputy","employee perks","Here are some ideas for bringing more joy to your workplace, and potentially building a stronger culture in the process.","009a84c7-12c0-4b10-807b-45e15adbe080","b96a2fff-84de-45e7-82a1-a9ebabf9f4bd",[2378],{"_uid":2379,"content":2380,"component":422},"c2093a4e-a52b-4e56-962f-4988eb925048",{"type":62,"content":2381},[2382,2400,2412,2415,2420,2424,2429,2441,2446,2457,2462,2474,2479,2483,2488,2492,2497,2501,2506,2510,2515,2519],{"type":65,"content":2383},[2384,2389,2396],{"text":2385,"type":69,"marks":2386},"This article was written by our partner, ",[2387],{"type":2388},"italic",{"text":2390,"type":69,"marks":2391},"OnPay",[2392,2395],{"type":136,"attrs":2393},{"href":2394,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://onpay.com/home-2?utm_expid=.VG3MiON2SjSwHtZ8fHZVAg.1&utm_referrer=",{"type":2388},{"text":2397,"type":69,"marks":2398},", who helps small businesses and accountants move forward by making payroll, HR, and benefits easy, affordable, and error-free.",[2399],{"type":2388},{"type":65,"content":2401},[2402,2404,2410],{"text":2403,"type":69},"Attracting and hanging on to top talent can be a challenge to all types (and sizes) of companies. That’s why many businesses are doing everything they can to stand out from the crowd — and they’re doing it in ways you might not expect. While ",{"text":2405,"type":69,"marks":2406},"recent research by SHRM",[2407],{"type":136,"attrs":2408},{"href":2409,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/Documents/2018%20Employee%20Benefits%20Report.pdf",{"text":2411,"type":69}," shows that offering traditional benefits helps improve retention and morale, perks can offer a more affordable and unexpected way to keep employees happy. ",{"type":65,"content":2413},[2414],{"text":2374,"type":69},{"type":79,"attrs":2416,"content":2417},{"level":81},[2418],{"text":2419,"type":69},"1. Food, food, food",{"type":65,"content":2421},[2422],{"text":2423,"type":69},"While this is one of the more basic options, it’s one that is always appreciated. Something as simple as offering free snacks, soft drinks, or lunch once a week can go a long way for your employees. You can also go the extra mile and offer a special treat when your employees are working extra hard, on birthdays, or to celebrate them getting certifications or passing exams. Feeling valued and recognized for their achievements is always appreciated.",{"type":79,"attrs":2425,"content":2426},{"level":81},[2427],{"text":2428,"type":69},"2. Company events",{"type":65,"content":2430},[2431,2433,2439],{"text":2432,"type":69},"Hosting company events is a great way to present your employees with opportunities to engage with others outside of their department or team. While they may have the chance to chat and get to know one another during work hours, employees are more likely to be sociable in a more casual environment. You could plan anything from an annual company party to a ",{"text":2434,"type":69,"marks":2435},"virtual happy hour to trivia games",[2436],{"type":136,"attrs":2437},{"href":2438,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://snacknation.com/blog/virtual-trivia/",{"text":2440,"type":69}," — whatever suits your business best. This perk also plays a role in establishing company culture, which is a big factor for candidates applying to jobs.    ",{"type":79,"attrs":2442,"content":2443},{"level":81},[2444],{"text":2445,"type":69},"3. Gym membership and reimbursement ",{"type":65,"content":2447},[2448,2449,2455],{"text":568,"type":69},{"text":2450,"type":69,"marks":2451},"study of the University of Louisville wellness initiative",[2452],{"type":136,"attrs":2453},{"href":2454,"uuid":48,"anchor":48,"target":139,"linktype":140},"http://louisville.edu/gethealthynow",{"text":2456,"type":69}," found that every dollar invested in a wellness program returned $7 in healthcare savings. Not only that, but people were also healthier, and that can lead to fewer absences and higher productivity. And what better way to encourage a healthy lifestyle than offering a wellness program or taking care of reimbursement for a gym membership? Or, consider covering the cost of a class of your employees’ choice like cycling, yoga, pilates, or boxing. ",{"type":79,"attrs":2458,"content":2459},{"level":81},[2460],{"text":2461,"type":69},"4. Volunteer time off",{"type":65,"content":2463},[2464,2466,2472],{"text":2465,"type":69},"Offering paid time off is pretty standard for vacation time and sick days, but have you considered offering time off for a different reason? It’s a growing trend for businesses to offer an additional day — or more — away for employees to volunteer with a charity or organization of their choice. There’s even a term for it: ",{"text":2467,"type":69,"marks":2468},"Volunteer Time Off",[2469],{"type":136,"attrs":2470},{"href":2471,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://help.deputy.com/en/articles/3074737-limiting-leave-type-visibility-in-enterprise",{"text":2473,"type":69},". Not only can it help increase employee morale, but it encourages your employees to give back to the community where you do business. ",{"type":79,"attrs":2475,"content":2476},{"level":81},[2477],{"text":2478,"type":69},"5. Discounts on your products or services",{"type":65,"content":2480},[2481],{"text":2482,"type":69},"Another option is to offer a special employee discount or deal on the products or services your business sells. Discounted coffee beans? Reduced yoga pants? Meal coupons? Some companies offer a percentage off their products while others pay cash stipends to enjoy their services — and give feedback on the experience. Perks like these (often seen at global corporations) may seem out of reach, but the principle scales up and down: they help make you money, so help your employees by saving them some. ",{"type":79,"attrs":2484,"content":2485},{"level":81},[2486],{"text":2487,"type":69},"6. Pets!",{"type":65,"content":2489},[2490],{"text":2491,"type":69},"Nothing puts a smile on someone’s face quite like seeing adorable puppy eyes everywhere they turn. That’s why “bring your dog to work day” is often so highly anticipated in workplaces. Employees probably don’t enjoy leaving their pets behind while they’re at work, so allowing Spot or Rover to join them can be a great de-stressor. And, if the pet is well-trained, they can be a wonderful welcome for your customers stepping into your store, too. Just check to make sure nobody’s allergic before Fido becomes a workplace mainstay. ",{"type":79,"attrs":2493,"content":2494},{"level":81},[2495],{"text":2496,"type":69},"7. Extended parental leave",{"type":65,"content":2498},[2499],{"text":2500,"type":69},"It’s no secret that balancing work with becoming a new parent can be a challenge. And while most companies do offer some time off for new parents, there’s no guarantee that it’s paid, or that it feels like enough time for mom or dad to feel ready to return to work. If your current policy could use some updates, consider talking with your employees about what they’d love to see. While you may not be able to follow in Silicon Valley’s footsteps and offer things like a paid year of parental leave, there are ways to help your employees feel they are protected and respected while they take time to care for the new addition. ",{"type":79,"attrs":2502,"content":2503},{"level":81},[2504],{"text":2505,"type":69},"8. A space for relaxation and breaks",{"type":65,"content":2507},[2508],{"text":2509,"type":69},"Everyone needs a little time to blow off some steam, catch up with their co-workers, or just recharge. Providing a space that’s designated for breaks or relaxation time allows employees to take that well-deserved moment they’ve been working so hard for. Consider equipping the space with tables and chairs, comfortable furniture, games, or other fun activities you and your employees can enjoy. After all, we spend a third of our life together. Why not make some of it fun?",{"type":79,"attrs":2511,"content":2512},{"level":81},[2513],{"text":2514,"type":69},"9. Tuition reimbursement ",{"type":65,"content":2516},[2517],{"text":2518,"type":69},"Are there any courses, certifications, or exams your employees could take that would improve their skill set while benefiting your business? If so, you can offer to reimburse the costs associated with taking them. Your employees receive further education and, in turn, bring that knowledge and newfound expertise to work — where they can put it to good use. Some employers even cover the cost of tuition for their employees to get an advanced degree if they believe it will bring value to the business.",{"type":65,"content":2520},[2521],{"text":2522,"type":69},"The addition of any of these perks to your benefits package is sure to attract some new talent to your business, or just make your current employees happier. And bonus — anything you offer to your employees, you get to enjoy yourself, too.","2020-08-25 00:00",{"_uid":2525,"title":33,"plugin":34,"imageAlt":2526,"minWidth":427,"imageName":2527,"imageS3Key":2528,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":2529,"imageOriginalUrl":2530,"sourceImageWidth":427,"sourceImageHeight":433},"77130ac0-6399-41fd-bd51-79cdc9f352f7","two pharmacists working","perks-you-could-be-offering-your-employees-thumb.jpg","f/64010/1200x630/9958851aa4/perks-you-could-be-offering-your-employees-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/9958851aa4/perks-you-could-be-offering-your-employees-thumb.jpg","//a.storyblok.com/f/64010/1200x630/9958851aa4/perks-you-could-be-offering-your-employees-thumb.jpg",[441],[2533],"8382061b-18c0-4032-83ad-8d5a69c95e69",[2535,2536,514,2098,2537,2538,2539,2540,2099,2541,2542],"3458fdc0-fec0-4f72-acdb-29314acc92be","ada1eb92-b2a8-442d-9d52-9d527881456b","b250a8d1-0f03-4382-aa5b-7ea8a78175f1","ad5973eb-9c30-4b55-a631-2b3e960aad38","ec938919-37ab-431b-ac16-3b4fc329bd4f","144263ba-d321-4dd4-9ccc-338464b6450b","85a42107-2a17-4c6d-aeef-d55e5818d30a","4d4c1b08-4dbd-47de-9be3-8b18810c4676",[2544,2545,2546],"e6ef16cf-3fe9-4829-b57e-3860b0a9980e","83a9c75e-6045-423d-9150-d673c8ecfd4b","39e8dc15-f02e-486d-a304-b222ad236fcb",[1516],"perks-you-could-be-offering-your-employees","us/blog/perks-you-could-be-offering-your-employees",-64830,[],"59685a26-f063-42b1-9e85-e49190e14f1e","2020-08-25T01:03:11.429Z",[2555,2558],{"id":2556,"name":2364,"slug":2548,"published":57,"full_slug":2557,"is_folder":51,"parent_id":762},18602667,"gb/blog/perks-you-could-be-offering-your-employees",{"id":2559,"name":2364,"slug":2548,"published":57,"full_slug":2560,"is_folder":51,"parent_id":758},18602668,"au/blog/perks-you-could-be-offering-your-employees",[1516,1517],[],[2564,2565],{"id":1526,"name":1091,"slug":1518,"published":57,"full_slug":1527,"is_folder":51,"parent_id":758},{"id":1529,"name":1091,"slug":1518,"published":57,"full_slug":1530,"is_folder":51,"parent_id":762},{"name":2567,"created_at":2568,"published_at":2569,"updated_at":2570,"id":2571,"uuid":2572,"content":2573,"slug":3134,"full_slug":3135,"sort_by_date":48,"position":3136,"tag_list":3137,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":3138,"first_published_at":3139,"release_id":48,"lang":55,"path":48,"alternates":3140,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"4 Tips to Adapt Your Clinic to the New Normal","2020-07-21T15:17:18.398Z","2021-12-20T19:45:25.157Z","2021-12-20T19:45:25.191Z",15901481,"0edee8c5-76ee-471b-86b6-4612dadc7a9d",{"seo":2574,"_uid":2579,"author":2580,"content":2605,"headline":2567,"component":423,"post_date":2930,"thumbnail":2931,"types_tag":2938,"features_tag":2945,"industries_tag":2977,"related_articles":2984,"ways_of_working_tag":3132},{"_uid":2575,"title":15,"plugin":16,"seoTitle":2576,"description":18,"seoKeywords":2577,"seoTitleInput":2567,"seoDescription":2578},"cd420e3d-3026-44a5-957c-30044f2a3e65","4 Tips to Adapt Your Clinic to the New Normal - Deputy","how to adapt your medical clinic","Here are four tips to easily adapt your clinic to these unprecedented times.","c3a53274-ec23-41db-93d5-3eec198beebe",{"name":2581,"created_at":2582,"published_at":2583,"updated_at":2584,"id":2585,"uuid":2586,"content":2587,"slug":2598,"full_slug":2599,"sort_by_date":48,"position":2600,"tag_list":2601,"is_startpage":51,"parent_id":52,"meta_data":48,"group_id":2602,"first_published_at":2603,"release_id":48,"lang":55,"path":48,"alternates":2604,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"Caity Wynn","2020-05-18T05:16:41.338Z","2024-07-19T02:49:30.115Z","2024-07-19T02:49:30.139Z",11639523,"29ce4ec9-fedc-434f-a69a-dba424821ddc",{"_uid":2588,"name":2581,"image":2589,"component":44,"description":2597},"6a1c5ec2-da9c-461f-b46e-2c489f2326a1",{"id":2590,"title":33,"plugin":34,"imageAlt":2591,"minWidth":36,"imageName":2592,"imageS3Key":2593,"description":39,"mobileWidth":40,"desktopWidth":40,"assetSelector":35,"imagePublicUrl":2594,"imageOriginalUrl":2595,"sourceImageWidth":2596,"sourceImageHeight":2596},1127028,"Caitlin Wynn Profile","caitlin-wynn-square.png","f/64010/800x800/88dd381f4f/caitlin-wynn-square.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/800x800/88dd381f4f/caitlin-wynn-square.png","//a.storyblok.com/f/64010/800x800/88dd381f4f/caitlin-wynn-square.png",800,"Caity is a Product Marketing Manager at Deputy, and is always excited to share what is new and upcoming from the Deputy product. She loves hearing new ideas and feedback, and is always eager to jump on a call to learn more about our customers, and their business. ","caity-wynn","_content_types/authors/caity-wynn",-270,[],"2a30e407-f830-4be9-9b99-971b0d75cadb","2020-06-22T07:52:12.012Z",[],[2606],{"_uid":2607,"content":2608,"component":422},"2ad25be2-ee73-42fc-ba04-dee81dd1dcd2",{"type":62,"content":2609},[2610,2614,2618,2622,2625,2630,2634,2638,2642,2721,2726,2730,2734,2773,2778,2782,2786,2790,2843,2848,2852,2856,2910,2915,2919],{"type":65,"content":2611},[2612],{"text":2613,"type":69},"The COVID-19 pandemic has disrupted the economy and affected thousands of businesses, medical clinics, and allied health practices are no exception. ",{"type":65,"content":2615},[2616],{"text":2617,"type":69},"From the reduced number of patients coming in for non-emergency and routine care to the increased risk of infection for patients and healthcare workers, the impact of the pandemic is significant.",{"type":65,"content":2619},[2620],{"text":2621,"type":69},"Clinics have to rapidly adjust to changing circumstances if they are to survive. The challenge then becomes: “How do you keep your clinic running profitably while ensuring the safety of your patients and employees?”",{"type":65,"content":2623},[2624],{"text":2578,"type":69},{"type":79,"attrs":2626,"content":2627},{"level":81},[2628],{"text":2629,"type":69},"Tip #1: Create and automate revised workplace staffing patterns",{"type":65,"content":2631},[2632],{"text":2633,"type":69},"Reducing the risk of spreading infection is important — especially for those working in the healthcare space such as nursing homes where risk can be higher. Without a careful plan to manage workplace safety for medical staff, one sick patient could quickly impact your entire team.",{"type":65,"content":2635},[2636],{"text":2637,"type":69},"So you need a staffing model that won’t leave your business shorthanded on staff coverage. But you also need a model that can help mitigate the spread of the infection to your staff at any one time. ",{"type":65,"content":2639},[2640],{"text":2641,"type":69},"And, when it comes to patient care, you can’t be distracted. Here are some ways to use templates so you can focus on your patients.",{"type":94,"content":2643},[2644,2664,2695],{"type":97,"content":2645},[2646],{"type":65,"content":2647},[2648,2652,2659,2662],{"text":2649,"type":69,"marks":2650},"Use alternative ",[2651],{"type":105},{"text":2653,"type":69,"marks":2654},"scheduling patterns",[2655,2658],{"type":136,"attrs":2656},{"href":2657,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://info.deputy.com/amer_return_to_work_guide2020",{"type":105},{"text":613,"type":69,"marks":2660},[2661],{"type":105},{"text":2663,"type":69}," For some businesses, your schedule pattern might be one week on/one week off. For others, you might use a buddy system or daily rotation. Not only are they easy to maintain, but these patterns can help contain infection if someone on your team gets sick.",{"type":97,"content":2665},[2666],{"type":65,"content":2667},[2668,2674,2678,2680,2686,2688,2693],{"text":2669,"type":69,"marks":2670},"Automate",[2671,2673],{"type":136,"attrs":2672},{"href":2045,"uuid":48,"anchor":48,"target":139,"linktype":140},{"type":105},{"text":2675,"type":69,"marks":2676}," your alternative schedule. ",[2677],{"type":105},{"text":2679,"type":69},"Once you’ve determined which alternative schedule is right for your business, automate it by creating a ",{"text":2681,"type":69,"marks":2682},"scheduling template",[2683],{"type":136,"attrs":2684},{"href":2685,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/insights/free-excel-scheduling-template",{"text":2687,"type":69},". This means that you can easily lift a shift across weeks, creating consistency for both your business and your staff. ",{"text":2689,"type":69,"marks":2690},"Templates",[2691],{"type":136,"attrs":2692},{"href":2685,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2694,"type":69}," will also reduce the admin work of trying to schedule manually.",{"type":97,"content":2696},[2697],{"type":65,"content":2698},[2699,2703,2709,2713,2715,2719],{"text":2700,"type":69,"marks":2701},"Adopt ",[2702],{"type":105},{"text":2704,"type":69,"marks":2705},"shift swapping",[2706,2708],{"type":136,"attrs":2707},{"href":279,"uuid":48,"anchor":48,"target":139,"linktype":140},{"type":105},{"text":2710,"type":69,"marks":2711}," for medical staff.",[2712],{"type":105},{"text":2714,"type":69}," Allow employees who work in the same squad or rotation to ",{"text":275,"type":69,"marks":2716},[2717],{"type":136,"attrs":2718},{"href":279,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2720,"type":69}," so that you can avoid being short-staffed when one of your caregivers can’t find childcare.",{"type":79,"attrs":2722,"content":2723},{"level":81},[2724],{"text":2725,"type":69},"Tip #2: Dig into new patient flow and business demand metrics",{"type":65,"content":2727},[2728],{"text":2729,"type":69}," While some appointments may have been postponed earlier this year, your clinic might be seeing more patients now. And if that’s the case, you’re likely to see some different trends than you did previously. ",{"type":65,"content":2731},[2732],{"text":2733,"type":69},"Since we’re still going to be working amidst a certain degree of change and uncertainty for a little while, you need to build flexibility into your operations and manage flux in patient flow and demand.",{"type":94,"content":2735},[2736,2746,2756],{"type":97,"content":2737},[2738],{"type":65,"content":2739},[2740,2744],{"text":2741,"type":69,"marks":2742},"Track key metrics.",[2743],{"type":105},{"text":2745,"type":69}," Keeping track of metrics like labor percentage (wage to revenue percentage) and adjusting your staffing accordingly, can help you stay on top of your operating costs, even throughout dynamically changing demand.",{"type":97,"content":2747},[2748],{"type":65,"content":2749},[2750,2754],{"text":2751,"type":69,"marks":2752},"Consider telemedicine.",[2753],{"type":105},{"text":2755,"type":69}," If there are parts of your business that are suited to seeing patients virtually, implement it. There are hundreds of cloud-based clinic software that make telemedicine accessible, inexpensive, and secure.",{"type":97,"content":2757},[2758],{"type":65,"content":2759},[2760,2764,2766,2771],{"text":2761,"type":69,"marks":2762},"Build flexibility into your operations. ",[2763],{"type":105},{"text":2765,"type":69},"Enable staff to quickly pick up shifts to cover increased demand, or to swap shifts with a colleague with an employee scheduling software that has a ",{"text":1155,"type":69,"marks":2767},[2768],{"type":136,"attrs":2769},{"href":2770,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/mobile",{"text":2772,"type":69},". This ensures that your practice can adapt to changing circumstances quickly.",{"type":79,"attrs":2774,"content":2775},{"level":81},[2776],{"text":2777,"type":69},"Tip #3: Streamline your communication",{"type":65,"content":2779},[2780],{"text":2781,"type":69},"Text messages, phone calls, video chats. There are so many ways to communicate with your staff, your patients, and even your friends and family.",{"type":65,"content":2783},[2784],{"text":2785,"type":69},"And while having those options is helpful, when it comes to communicating with your team, you need to make sure that everyone is aligned. If you use too many tools, an important message, like new hygiene protocols, could slip through the cracks.",{"type":65,"content":2787},[2788],{"text":2789,"type":69},"Here are three ways to streamline your communication. ",{"type":94,"content":2791},[2792,2810,2827],{"type":97,"content":2793},[2794],{"type":65,"content":2795},[2796,2800,2802,2808],{"text":2797,"type":69,"marks":2798},"Use a workplace communication tool.",[2799],{"type":105},{"text":2801,"type":69}," Having a ",{"text":2803,"type":69,"marks":2804},"central hub",[2805],{"type":136,"attrs":2806},{"href":2807,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/introducing-video-support-for-news-feed",{"text":2809,"type":69}," where all important communication is shared will make it easy for all of your staff to be on the same page.",{"type":97,"content":2811},[2812],{"type":65,"content":2813},[2814,2818,2820,2825],{"text":2815,"type":69,"marks":2816},"Require read receipts.",[2817],{"type":105},{"text":2819,"type":69}," Turn on ",{"text":2821,"type":69,"marks":2822},"read receipts",[2823],{"type":136,"attrs":2824},{"href":185,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2826,"type":69}," to ensure that all staff have read important messages. You can also pin important messages at the top of your newsfeed.",{"type":97,"content":2828},[2829],{"type":65,"content":2830},[2831,2835,2837,2842],{"text":2832,"type":69,"marks":2833},"Use reminders.",[2834],{"type":105},{"text":2836,"type":69}," Keep important information such as health and safety protocols on top of everyone’s minds by using ",{"text":2838,"type":69,"marks":2839},"reminders",[2840],{"type":136,"attrs":2841},{"href":185,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":613,"type":69},{"type":79,"attrs":2844,"content":2845},{"level":81},[2846],{"text":2847,"type":69},"Tip #4: Continue to keep safety first",{"type":65,"content":2849},[2850],{"text":2851,"type":69},"As a health professional, health and safety have always been part of your process. But you might not have thought that applies to things like scheduling, staff communication, or even timesheets.",{"type":65,"content":2853},[2854],{"text":2855,"type":69},"This new normal means that in your clinic, you should continue to make safety a priority. And apply that to everything that you do. Here’s how you can keep everyone safe.",{"type":94,"content":2857},[2858,2875,2893],{"type":97,"content":2859},[2860],{"type":65,"content":2861},[2862,2866,2868,2873],{"text":2863,"type":69,"marks":2864},"Use video.",[2865],{"type":105},{"text":2867,"type":69}," Demonstrate health and safety protocols such as hand washing and social distancing using ",{"text":2869,"type":69,"marks":2870},"video",[2871],{"type":136,"attrs":2872},{"href":2807,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2874,"type":69}," so that your employees can understand them clearly and comply,",{"type":97,"content":2876},[2877],{"type":65,"content":2878},[2879,2883,2885,2891],{"text":2880,"type":69,"marks":2881},"Use touchless clock-in. ",[2882],{"type":105},{"text":2884,"type":69},"Minimize employee contact with time-clocks by using a ",{"text":2886,"type":69,"marks":2887},"touchless clock-in system",[2888],{"type":136,"attrs":2889},{"href":2890,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/blog/deputys-touchless-clock-in",{"text":2892,"type":69}," that has face and voice recognition. Alternatively, employees can also use a mobile clock-in system to avoid spreading infection.",{"type":97,"content":2894},[2895],{"type":65,"content":2896},[2897,2901,2903,2908],{"text":2898,"type":69,"marks":2899},"Do a pre-work check.",[2900],{"type":105},{"text":2902,"type":69}," Ensure that your employees are not sick before they come into work using a ",{"text":2904,"type":69,"marks":2905},"simple free tool",[2906],{"type":136,"attrs":2907},{"href":185,"uuid":48,"anchor":48,"target":139,"linktype":140},{"text":2909,"type":69},". If an employee has symptoms, you will be notified so that you can follow up.",{"type":79,"attrs":2911,"content":2912},{"level":81},[2913],{"text":2914,"type":69},"Ease into the new normal",{"type":65,"content":2916},[2917],{"text":2918,"type":69},"The changes brought about by the pandemic require clinics to adapt by implementing new staffing patterns, keeping up with changes in patient flow and demand, streamlining communication, and keeping safety first.",{"type":65,"content":2920},[2921,2923,2929],{"text":2922,"type":69},"Make the new normal easier when you sign up for a ",{"text":2924,"type":69,"marks":2925},"free trial of Deputy",[2926],{"type":136,"attrs":2927},{"href":2928,"uuid":48,"anchor":48,"target":139,"linktype":140},"https://www.deputy.com/free-trial",{"text":613,"type":69},"2020-07-21 00:00",{"_uid":2932,"title":33,"plugin":34,"imageAlt":2933,"minWidth":427,"imageName":2934,"imageS3Key":2935,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":2936,"imageOriginalUrl":2937,"sourceImageWidth":427,"sourceImageHeight":433},"8c92209b-d7be-424d-bc59-d893ce568fa0","Doctor talking to patient at a medical clinic","tips-to-adapt-your-clinic-to-the-new-normal-thumbnail.jpg","f/64010/1200x630/14cdcac9a9/tips-to-adapt-your-clinic-to-the-new-normal-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/14cdcac9a9/tips-to-adapt-your-clinic-to-the-new-normal-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/14cdcac9a9/tips-to-adapt-your-clinic-to-the-new-normal-thumbnail.jpg",[2939],{"name":436,"created_at":437,"published_at":438,"updated_at":439,"id":440,"uuid":441,"content":2940,"slug":454,"full_slug":455,"sort_by_date":48,"position":456,"tag_list":2943,"is_startpage":51,"parent_id":458,"meta_data":48,"group_id":459,"first_published_at":460,"release_id":48,"lang":55,"path":48,"alternates":2944,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},{"_uid":443,"icon":2941,"link":2942,"name":451,"subline":452,"headline":451,"component":453},{"_uid":445,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":446,"imageName":35,"imageS3Key":35,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":35,"sourceImageWidth":35,"sourceImageHeight":35},{"id":35,"url":35,"anchor":35,"linktype":449,"fieldtype":450,"cached_url":35},[],[],[2946,2967,2968,677,2969,2975,2976],{"name":2947,"created_at":2948,"published_at":2949,"updated_at":2950,"id":2951,"uuid":1076,"content":2952,"slug":2960,"full_slug":2961,"sort_by_date":48,"position":2962,"tag_list":2963,"is_startpage":51,"parent_id":482,"meta_data":48,"group_id":2964,"first_published_at":2965,"release_id":48,"lang":55,"path":48,"alternates":2966,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"Scheduling","2020-06-17T03:09:02.781Z","2022-04-21T01:09:13.454Z","2022-04-21T01:09:13.482Z",13590489,{"_uid":2953,"icon":2954,"link":2956,"name":2947,"subline":2959,"headline":2947,"component":453},"bb0453e9-f877-407d-a2f0-06539e800a8b",{"_uid":2955,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":446,"imageName":35,"imageS3Key":35,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":35,"sourceImageWidth":35,"sourceImageHeight":35},"793caad7-057d-4973-9ce1-93750ef089c9",{"id":2957,"url":35,"linktype":449,"fieldtype":450,"cached_url":2958},"4116a0f3-bfad-46ad-99b8-85d6a1d7a268","us/features/scheduling-software","Ensure your team — and your business scheduling success. Here’s everything you need to know about how you can create efficient schedules","scheduling","_content_types/tags/features/scheduling",240,[],"ccf28191-02d5-4850-a7a1-d3725c6a1a5e","2020-06-17T03:09:26.793Z",[],"2f50ac96-1ff3-4c8c-a525-43899bab9490","24e7589f-0b42-4b35-be6e-48cb0716d489",{"name":464,"created_at":465,"published_at":466,"updated_at":467,"id":468,"uuid":469,"content":2970,"slug":478,"full_slug":479,"sort_by_date":48,"position":480,"tag_list":2973,"is_startpage":51,"parent_id":482,"meta_data":48,"group_id":483,"first_published_at":484,"release_id":48,"lang":55,"path":48,"alternates":2974,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},{"_uid":471,"icon":2971,"link":2972,"name":464,"subline":477,"headline":464,"component":453},{"_uid":473,"title":33,"imgSrc":35,"plugin":34,"imageAlt":35,"minWidth":446,"imageName":35,"imageS3Key":35,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":35,"sourceImageWidth":35,"sourceImageHeight":35},{"id":475,"url":35,"linktype":449,"fieldtype":450,"cached_url":476},[],[],"f624e944-90af-47ba-81d3-cc717fbc7009","2ec74e72-099a-46b6-af3d-82c371a959ad",[2978],{"name":509,"created_at":510,"published_at":511,"updated_at":512,"id":513,"uuid":514,"content":2979,"slug":528,"full_slug":529,"sort_by_date":48,"position":530,"tag_list":2982,"is_startpage":51,"parent_id":532,"meta_data":48,"group_id":533,"first_published_at":534,"release_id":48,"lang":55,"path":48,"alternates":2983,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},{"_uid":516,"icon":2980,"link":2981,"name":509,"subline":527,"headline":509,"component":453},{"_uid":518,"title":33,"imgSrc":35,"plugin":34,"imageAlt":519,"minWidth":446,"imageName":520,"imageS3Key":521,"description":39,"mobileWidth":447,"desktopWidth":447,"assetSelector":35,"imagePublicUrl":522,"imageOriginalUrl":523,"sourceImageWidth":35,"sourceImageHeight":35},{"id":525,"url":35,"anchor":35,"linktype":449,"fieldtype":450,"cached_url":526},[],[],[2985,3048,3092],{"name":2986,"created_at":2987,"published_at":2988,"updated_at":2989,"id":2990,"uuid":2991,"content":2992,"slug":3024,"full_slug":3036,"sort_by_date":48,"position":3037,"tag_list":3038,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":3039,"first_published_at":3040,"release_id":48,"lang":55,"path":48,"alternates":3041,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"5 Steps to Quickly Schedule Your Healthcare Workforce in Deputy","2020-06-23T00:20:34.654Z","2023-08-07T15:23:42.031Z","2023-08-07T15:23:42.058Z",13969960,"7b482bda-d872-46a9-bd3f-53acb3d81ffe",{"seo":2993,"_uid":2998,"author":28,"content":2999,"headline":2986,"component":423,"post_date":3021,"thumbnail":3022,"types_tag":3031,"features_tag":3032,"show_resource":51,"industries_tag":3033,"related_articles":3034,"ways_of_working_tag":3035},{"title":15,"plugin":16,"seoTitle":2994,"description":18,"seoKeywords":2995,"seoTitleInput":2996,"seoDescription":2997},"5 Steps to Quickly Schedule Your Healthcare Workforce - Deputy","healthcare scheduling software","5 Steps to Quickly Schedule Your Healthcare Workforce","Whether you’re already a Deputy customer or you’re looking get started, here are a few tips for setting up your healthcare workforce on Deputy.","2e736689-2ca5-4fd0-b130-2c8349800c15",[3000],{"_uid":3001,"content":3002,"component":422},"99d96139-0a3d-4e38-9aa6-ea95d094d9db",{"type":62,"content":3003},[3004],{"type":65,"content":3005},[3006,3008,3013,3015,3019],{"text":3007,"type":69},"Covering absences, filling shifts on short notice, onboarding large numbers of volunteers. The world is dealing with the unforeseen pressures and challenges of coronavirus, and care homes are at the front line. Whether you’re already a Deputy customer or you’re looking get started, here are a few tips for setting up your [healthcare workforce](https://www.deputy.com/industry/healthcare) on Deputy. 1\\. Set your locations and hierarchy ------------------------------------ Whatever your role in healthcare, you’re likely accustomed to last-minute changes. So to ensure that you always have the right team scheduled — and you’re able to fill the gaps when something comes up — you first need to set up your Deputy Location & Areas correctly. Start by clearing the clutter. If you have any unnecessary business units or closed [locations](https://help.deputy.com/en/articles/1953661-locations-faq), archive them. Any staff members who may have left the business should be discarded. You’ll want to make sure that you have only the staff members and business units that you need. Next, make sure you have clear and concise roles/areas set up. Your Deputy locations should mirror the different responsibilities in your business. For example, you might need locations for administration, one-on-one care, or on-call. **Pro tip:** Keep your area/role names as clear as possible. That will reduce the potential for any miscommunication or confusion before your team gets to work. 2\\. Ensure your staff are matched to the job -------------------------------------------- You need the right person working the right job to ensure you deliver the best standard of care. That means aligning your staff with the roles or responsibilities that best match their skillset. In Deputy, you can create training modules to provide staff with the right training for a specific role and shift. So if you accidentally schedule someone for a shift they’re not qualified for, Deputy will always give you a warning. These safeguards will help prevent you from scheduling someone when they’re not qualified, like scheduling one of your day-time admins on an overnight shift. 3\\. Setting Stress Profiles --------------------------- The next step is making sure you have stress profiles set up to avoid burning out your team. [Stress Profiles](https://help.deputy.com/en/articles/1945481-stress-profile-and-fatigue-management) help manage how many hours you [schedule staff](https://www.deputy.com/features/scheduling-software). You can set specific limitations on the number of hours staff can work on a single shift, in a single day, and in a given week. You can also set rules on how many consecutive days staff can work, and on the minimum required gap between shifts. Once you’ve set that profile, you can check real-time notes to make sure you haven’t gone over your limit. You’ll receive a warning if any shift is “stressed” so you can adjust your schedule. 4\\. Automate unavailability --------------------------- To best cover critical shifts, you need to make sure your team is available. Whether someone works part-time, is a contractor, or is out on medical [leave](https://www.deputy.com/features/leave-management), you need to know who can work on any given day. Deputy can help you do so. Even better, you can empower staff to do so themselves. Staff can manage their own [availability](https://help.deputy.com/en/articles/3186456-add-or-delete-your-own-unavailability) with the ",{"text":3009,"type":69,"marks":3010},"Deputy app",[3011],{"type":136,"attrs":3012},{"href":2770,"uuid":48,"anchor":48,"target":280,"linktype":140},{"text":3014,"type":69},", simply by selecting the times and days they’re unavailable in their profile As the business owner, you can also add or delete an employee’s unavailability as needed. Keep an eye on your alerts. If you attempt to schedule someone that’s unavailable, Deputy will send you a warning.  However, if it is critical that a particular person cover a shift, you can override the alert. 5\\. Fill your shifts quickly with the right people -------------------------------------------------- At this point, you should have your account ready to go. You have your business units, staff, hours, and their availability set up. The next step is to start [scheduling your shifts](https://www.deputy.com/features/shift-planning). You can create [open shifts](https://help.deputy.com/en/articles/1945476-open-shifts) and automatically notify your team. Qualified staff will get the notification and can request to claim the shift. Want to empower your team? Sometimes your staff won’t be able to work the hours you scheduled. Let your employees ",{"text":275,"type":69,"marks":3016},[3017],{"type":136,"attrs":3018},{"href":279,"uuid":48,"anchor":48,"target":280,"linktype":140},{"text":3020,"type":69}," with each other and approve the right person for the job. Set your team up for success ---------------------------- In the healthcare industry, every minute counts. Fast, efficient scheduling can help medical staff and carers focus on what really matters. [Try Deputy for free](https://www.deputy.com/?utm_source=blog&utm_medium=organic&utm_campaign=ft_glb_all_all_healthcare_&utm_content=na&stream=all_oth&dh=bl_bl_bl) or contact us to talk with one of our consultants.","2020-03-27 00:00",{"id":3023,"title":33,"plugin":34,"imageAlt":3024,"minWidth":427,"imageName":3025,"imageS3Key":3026,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":3027,"imageOriginalUrl":3028,"sourceImageWidth":3029,"sourceImageHeight":3030},1197401,"5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy","5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy-thumbnail.jpeg","f/64010/600x342/51348958a4/5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy-thumbnail.jpeg","https://s3.amazonaws.com/a.storyblok.com/f/64010/600x342/51348958a4/5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy-thumbnail.jpeg","//a.storyblok.com/f/64010/600x342/51348958a4/5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy-thumbnail.jpeg",600,342,[441],[],[514],[],[1516],"us/blog/5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy",-53950,[],"5a45c49f-a770-4c96-9fb3-f91d47d6db8b","2020-03-27T00:00:00.000Z",[3042,3045],{"id":3043,"name":2986,"slug":3024,"published":57,"full_slug":3044,"is_folder":51,"parent_id":758},13971488,"au/blog/5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy",{"id":3046,"name":2986,"slug":3024,"published":57,"full_slug":3047,"is_folder":51,"parent_id":762},13971487,"gb/blog/5-steps-to-quickly-schedule-your-healthcare-workforce-in-deputy",{"name":3049,"created_at":3050,"published_at":3051,"updated_at":3052,"id":3053,"uuid":3054,"content":3055,"slug":3068,"full_slug":3080,"sort_by_date":48,"position":3081,"tag_list":3082,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":3083,"first_published_at":3084,"release_id":48,"lang":55,"path":48,"alternates":3085,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"4 Ways to Fight Team Burnout in the Care Sector","2020-06-23T00:19:31.994Z","2021-02-02T22:56:30.000Z","2020-06-23T01:22:20.887Z",13969886,"6b0f5218-435b-40a0-957c-402d58e5ea2e",{"seo":3056,"_uid":3060,"author":28,"content":3061,"headline":3049,"component":423,"post_date":3065,"thumbnail":3066,"types_tag":3073,"features_tag":3075,"industries_tag":3077,"related_articles":3078,"ways_of_working_tag":3079},{"title":15,"plugin":16,"seoTitle":3057,"description":18,"seoKeywords":3058,"seoTitleInput":3049,"seoDescription":3059},"4 Ways to Fight Team Burnout in the Care Sector - Deputy","payroll","Managers can mitigate stress by making the following small changes to their work environments. Read on for four ways to fight team burnout in the care sector.","71d67320-da02-4996-a13b-65692d7458de",[3062],{"_uid":3063,"content":3064,"component":422},"c8582442-29cd-46fd-b650-32772bfe1c86","Carers and front-line workers always have a lot on their plates. From ensuring the correct medication is administered to keeping patients healthy, there’s a lot to manage.\n\nIn a recent survey carried out by the International Council of Nurses, almost all nursing staff in the United States reported feeling [more stressed or anxious than usual](https://www.nursingtimes.net/news/mental-health/global-nursing-body-issues-warning-on-nurse-mental-health-during-covid-19-crisis-30-04-2020/), with a third describing their mental health as “bad.”\n\nAnd it’s not just nurses. Nursing home attendants, physical therapists, occupational therapists, even front desk staff — all of these workers experience exhaustion, frustration, and burnout. Luckily, care managers can mitigate stress by making the following small changes to their work environments.\n\nRead on for four ways to fight team burnout in the care sector.\n\n1\\. Adhere to break compliance\n------------------------------\n\nWhether you’re running around the tiled floors of a hospital, opening the doors of your clinic, or supporting the newest member of your aged-care facility, you and your team deserve a break. In fact, those breaks are required.\n\nBut patient demands, staffing shortages, and resident requests mean employees often work through breaks. And that’s a quick way to employee burnout.\n\nA sandwich in the cafeteria, reading a good book, a quick phone call home — regular breaks can lower stress considerably.\n\nHere are a few tips to make [taking breaks](https://www.deputy.com/features/scheduling-software/break-planning) part of your team’s route.\n\n*   Keep breaks top of mind by working them into the schedule. Actually put meal and rest breaks into your staff’s schedules so they never forget to take some time for themselves.\n*   [Reminders](https://www.deputy.com/features/collaboration) never hurt. Send weekly pings to your team reminding them to take their scheduled breaks.\n*   Automatically flag missed breaks using your workforce management tool so you can follow up with the staff who missed their breaks.\n\n2\\. Give care workers more control\n----------------------------------\n\nNurses say that a [lack of control at work](https://www.rasmussen.edu/degrees/nursing/blog/nursing-burnout-why-it-happens-and-what-to-do-about-it/) is a major cause of burnout. Excessive workloads, in particular, make employees feel overwhelmed, and this loss of control could impact mental health.\n\nWhile there are a lot of things happening in the world that are out of your control, you can empower your team with tools to make them feel more in control. With more power over their work environments, workers will feel less burnout and have more motivation to focus on quality care.\n\nTry out these suggestions to give your team the control they deserve.\n\n*   Enable “shift swaps,” where workers exchange shifts and [manage last-minute changes](https://www.deputy.com/blog/show-employees-youve-got-their-backs) to schedules.\n*   Offer [touchless clock-in](https://www.deputy.com/blog/deputys-touchless-clock-in) to minimize unnecessary contact before and after shifts and keep your team in control of their health.\n*   Provide opportunities for staff to give opinions on workplace policies and procedures. This kind of feedback also benefits patient care.\n\n3\\. Promote ongoing communication\n---------------------------------\n\nDuring the pandemic, communication is more important than ever before. Care managers need to communicate important health and safety information to workers, such as self-isolation, testing, and symptom reporting procedures. That’s been critical in minimizing outbreaks of COVID-19 in nursing homes.\n\nWithout that communication, your team will be left running around trying to find information. And you know what they say about running — it’s exhausting. To avoid unnecessary burnout, ramp up your communication with these tips.\n\n*   Share articles or [videos](https://www.deputy.com/blog/introducing-video-support-for-news-feed) with tips and tricks for managing stress and anxiety.\n*   Recognize (and reward) outstanding performance.\n*   Provide socialization opportunities, even if it’s at a distance or virtually.\n\n4\\. Streamline payments\n-----------------------\n\nWith an abundance of overtime and extra shifts, and former care workers rejoining the sector because of COVID-19, managers need fast, reliable methods to facilitate payments.\n\nOn top of that, families with someone out of work means that correct, reliable payment is critical. If your team is always second-guessing their paycheck, they’re going to be too frustrated to provide the quality care you need.\n\nKeep your team happy and worry-free with simple and accurate payment.\n\n*   [Integrate your payroll solution](https://www.deputy.com/integrations) into your workforce management tool to avoid scheduling and payment discrepancies.\n*   Create different [pay rates](https://www.deputy.com/blog/set-dynamic-pay-rates-for-your-agile-workforce) for employees who take on multiple roles during (and after) the current crisis.\n*   Set up guardrails to ensure overtime payment is automatically applied for any staff who take on extra hours.\n\nIncrease employee morale\n------------------------\n\nIt’s unprecedented times for everyone working in the care sector. However, managers will reduce burnout by encouraging breaks, handing over control to workers, improving communication, streamlining payments, and managing attendance.\n\nHelp fight team burnout when you sign up for a [free trial of Deputy](https://www.deputy.com/free-trial).","2020-05-28 00:00",{"id":3067,"title":33,"plugin":34,"imageAlt":3068,"minWidth":427,"imageName":3069,"imageS3Key":3070,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":3071,"imageOriginalUrl":3072,"sourceImageWidth":3029,"sourceImageHeight":3030},1197383,"ways-to-fight-team-burnout-in-the-care-sector","ways-to-fight-team-burnout-in-the-care-sector-thumbnail.jpeg","f/64010/600x342/32addefe2d/ways-to-fight-team-burnout-in-the-care-sector-thumbnail.jpeg","https://s3.amazonaws.com/a.storyblok.com/f/64010/600x342/32addefe2d/ways-to-fight-team-burnout-in-the-care-sector-thumbnail.jpeg","//a.storyblok.com/f/64010/600x342/32addefe2d/ways-to-fight-team-burnout-in-the-care-sector-thumbnail.jpeg",[3074],"00b882ff-cfff-4215-8ca6-4d10da8e8a15",[3076],"3cbab7d8-c02d-4f0a-ad9a-85afc9cb4bd6",[],[],[1516],"us/blog/ways-to-fight-team-burnout-in-the-care-sector",-53590,[],"08fc3e28-4045-44e2-9424-a50f032f8fd6","2020-05-28T00:00:00.000Z",[3086,3089],{"id":3087,"name":3049,"slug":3068,"published":57,"full_slug":3088,"is_folder":51,"parent_id":758},13971451,"au/blog/ways-to-fight-team-burnout-in-the-care-sector",{"id":3090,"name":3049,"slug":3068,"published":57,"full_slug":3091,"is_folder":51,"parent_id":762},13971450,"gb/blog/ways-to-fight-team-burnout-in-the-care-sector",{"name":3093,"created_at":3094,"published_at":3051,"updated_at":3095,"id":3096,"uuid":3097,"content":3098,"slug":3110,"full_slug":3120,"sort_by_date":48,"position":3121,"tag_list":3122,"is_startpage":51,"parent_id":751,"meta_data":48,"group_id":3123,"first_published_at":3124,"release_id":48,"lang":55,"path":48,"alternates":3125,"default_full_slug":48,"translated_slugs":48,"_stopResolving":57},"How Shift Workers Can Be Trendsetters in the Healthcare Industry","2020-06-23T00:23:21.489Z","2020-06-24T05:19:49.806Z",13970953,"dbd130b8-8af0-4f28-8369-b775fe824570",{"seo":3099,"_uid":3102,"author":28,"content":3103,"headline":3093,"component":423,"post_date":3107,"thumbnail":3108,"types_tag":3115,"features_tag":3116,"industries_tag":3117,"related_articles":3118,"ways_of_working_tag":3119},{"title":15,"plugin":16,"seoTitle":3100,"description":18,"seoKeywords":2995,"seoTitleInput":3093,"seoDescription":3101},"How Shift Workers Can Be Trendsetters in the Healthcare Industry - Deputy","Whether you’re a large medical practice or a smaller veterinary office, adhering to the latest trends in healthcare could be the difference between a healthy patient list — or an empty waiting room.","0ea72f62-836e-4fe9-b4e8-c9779360511b",[3104],{"_uid":3105,"content":3106,"component":422},"2d60e915-568b-4e92-81ca-56307da15ed6","Whether you’re a large medical practice or a smaller veterinary office, adhering to the latest trends in healthcare could be the difference between a healthy patient list — or an empty waiting room.\n\nAs patients use technology to assist them in their health challenges, they also expect medical practitioners to also use technology to provide them with the highest level of care. Position your practice to change with the times by taking advantage of the latest tools to increase patient satisfaction and help you to provide the best care. \n\nRead on for three trends that can keep you ahead of the game.\n\n**Rally call for wearables** \n-----------------------------\n\nSix patients are anxiously sitting in the living room. Your receptionist is out sick. You’re working on next week’s staff schedule and payroll is just around the corner.\n\nYou’re busy. And the more you can do to enable patients to take care into their own hands not only frees up your time — but gives them peace of mind.\n\nIn fact, more than [80% of consumers](https://www.businessinsider.com/wearable-technology-healthcare-medical-devices) are open to wearing fitness technologies, such as Fitbit and other smart devices. That openness to wellness-enhancing digital tools is making an impact on connected healthcare. Sophisticated, wearable smart devices are increasingly used in clinical settings.\n\nAnd wearables can save you that time you’ve been looking for. [BI Intelligence](https://www.businessinsider.com/wearable-technology-healthcare-medical-devices) estimates doctors with patients using wearable technology can save up to 15 hours per week. \n\nHere are three tips to help transform your organization in light of evolving patient priorities and expectations.\n\n*   **Focus on the patient.** Prioritize investments in devices and digital tools that improve patient experiences and reduce operational costs.\n*   **[Improve employee scheduling](https://www.deputy.com/blog/top-10-reasons-medical-practice-owners-should-use-employee-scheduling-software).** Keep your office filled with the right staff who can personalize your patient’s experience.\n*   **Improve the web experience.** Make sure your website is mobile-optimized and easily searchable so your patience can find the information they need on any device.\n\n**Making care convenient**\n--------------------------\n\nWhen a parent of two is trying to get their kids to two different schools, wrap up a report for work, and meet the maintenance person coming to fix the broken window, trying to schedule a medical visit seems impossible.\n\nReliant Healthcare knows how important convenient care is. That’s why they [use smart scheduling](https://www.deputy.com/customers/reliant-healthcare) to manage their staff. “Two days are never the same at Reliant,” says Alexandra Conroy, Director and co-founder of Reliant Healthcare. “We pride ourselves on being accessible, so when a client requests urgent help, we can respond without delay.”\n\nAnd many organizations are looking to incorporate telehealth into their business. And even if telehealth isn’t feasible for your organization, you still can provide convenient care to all your constituents. Here are three ways you can improve experiences for your patients.\n\n*   **Make scheduling a breeze.** For your staff, make sure you have an [advanced scheduling system](https://www.deputy.com/blog/how-to-create-the-perfect-schedule-for-your-employees-each-every-time) to ensure you have the right staff at the right now. And for patients, use streamlined tools to make payment processing or appointment scheduling easy.\n*   **Improve your website experience.** Chatbots can be used to give patients interactive care on your website to make sure they get the care they need when they need it.\n*   **Use multi-channel outreach.** Blogs, social media, and podcasts aren’t just for entertainment. Use these platforms to educate your patients learn about whatever they need.\n\n**Investing in AI**\n-------------------\n\nIn healthcare, no two days are the same. And while healthcare seemingly is always on the cutting edge of trends, some of its core technologies aren’t. \n\nBut successful organizations are using automated systems to help [clinicians with complex workflows](https://www.deputy.com/blog/staff-management-mistakes). Or they’re using AI-driven chatbots that provide employees with critical, contextually relevant information. Ranking four classifications of immersive and intelligent technologies by their importance, [41% of healthcare executives](https://www.accenture.com/_acnmedia/pdf-102/accenture-digital-health-tech-vision-2019.pdf) rank artificial intelligence as number one.\n\nHere are four ways you can begin transforming your core technologies and preparing your teams for tomorrow’s healthcare environment:\n\n*   **Plot your digital transformation.** Sunset legacy technologies, adopt a cloud strategy, and embedding intelligence in existing digital workflows.\n*   **Train your employees.** Create programs that train employees on the programs and skills they’ll need for your post-digital future.\n*   **Buddy up.** Identify partnerships and key technologies that will enable you to stay ahead of the competition\n\n**Be a trendsetter**\n--------------------\n\nThe face of modern healthcare continues to evolve. Position your practice to change with the times by taking advantage of the latest tools to increase patient satisfaction and help you to provide the best care. Download [The Millennialization of Healthcare](https://info.deputy.com/amer_millennialization_of_healthcare2019) to learn the latest trends impacting shift workers in the [healthcare industry](https://www.deputy.com/industry/healthcare).\n\n[![](https://www.deputy.com/dptycms/wp-content/uploads/2019/08/ebook%402x-300x72.png)](https://info.deputy.com/amer_millennialization_of_healthcare2019)","2019-11-05 00:00",{"id":3109,"title":33,"plugin":34,"imageAlt":3110,"minWidth":427,"imageName":3111,"imageS3Key":3112,"description":39,"mobileWidth":430,"desktopWidth":430,"assetSelector":35,"imagePublicUrl":3113,"imageOriginalUrl":3114,"sourceImageWidth":3029,"sourceImageHeight":3030},1197457,"shift-workers-trendsetters-healthcare-industry","shift-workers-trendsetters-healthcare-industry-thumbnail.jpeg","f/64010/600x342/11f63c0431/shift-workers-trendsetters-healthcare-industry-thumbnail.jpeg","https://s3.amazonaws.com/a.storyblok.com/f/64010/600x342/11f63c0431/shift-workers-trendsetters-healthcare-industry-thumbnail.jpeg","//a.storyblok.com/f/64010/600x342/11f63c0431/shift-workers-trendsetters-healthcare-industry-thumbnail.jpeg",[441],[],[514],[],[1516],"us/blog/shift-workers-trendsetters-healthcare-industry",-54930,[],"e2af640a-239d-480c-927f-43abfe956fe2","2019-11-05T00:00:00.000Z",[3126,3129],{"id":3127,"name":3093,"slug":3110,"published":57,"full_slug":3128,"is_folder":51,"parent_id":762},14078893,"gb/blog/shift-workers-trendsetters-healthcare-industry",{"id":3130,"name":3093,"slug":3110,"published":57,"full_slug":3131,"is_folder":51,"parent_id":758},14078894,"au/blog/shift-workers-trendsetters-healthcare-industry",[1517,3133],"09f5b9c7-810f-4ccb-8dbc-b8d7b8e46a66","tips-to-adapt-your-clinic-to-the-new-normal","us/blog/tips-to-adapt-your-clinic-to-the-new-normal",-64590,[],"cbed9a1a-a74e-4a1a-8613-52248a9dbe19","2020-07-21T15:35:05.965Z",[3141,3144],{"id":3142,"name":2567,"slug":3134,"published":57,"full_slug":3143,"is_folder":51,"parent_id":762},15902151,"gb/blog/tips-to-adapt-your-clinic-to-the-new-normal",{"id":3145,"name":2567,"slug":3134,"published":57,"full_slug":3146,"is_folder":51,"parent_id":758},15902152,"au/blog/tips-to-adapt-your-clinic-to-the-new-normal",[746],"6-tips-for-strong-patient-communication","us/blog/6-tips-for-strong-patient-communication",-66010,[],"c5b04ef1-dd77-4aa2-832e-1693cdf503c3","2021-04-29T18:39:49.359Z",[3155,3158],{"id":3156,"name":6,"slug":3148,"published":57,"full_slug":3157,"is_folder":51,"parent_id":758},47923382,"au/blog/6-tips-for-strong-patient-communication",{"id":3159,"name":6,"slug":3148,"published":57,"full_slug":3160,"is_folder":51,"parent_id":762},47923381,"gb/blog/6-tips-for-strong-patient-communication","us",1781841894902]