[{"data":1,"prerenderedAt":927},["ShallowReactive",2],{"page:cdn/stories/gb/blog/how-to-avoid-a-no-call-no-show/:gb:published:blog-post:":3},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":768,"full_slug":913,"sort_by_date":47,"position":42,"tag_list":914,"is_startpage":50,"parent_id":915,"meta_data":47,"group_id":916,"first_published_at":917,"release_id":47,"lang":54,"path":47,"alternates":918,"default_full_slug":47,"translated_slugs":47},"How To Avoid A No Call, No Show","2020-06-24T05:49:02.017Z","2026-10-20T04:39:29.177Z","2026-10-20T04:39:29.199Z",14083654,"7b28ee6d-c591-4148-b203-375c4e077336",{"seo":11,"_uid":19,"AI_SEO":20,"author":21,"content":57,"headline":763,"component":764,"post_date":765,"thumbnail":766,"types_tag":776,"features_tag":802,"show_resource":56,"industries_tag":803,"related_articles":911,"ways_of_working_tag":912},{"title":12,"plugin":13,"seoTitle":14,"description":15,"seoKeywords":16,"seoTitleInput":17,"seoDescription":18},"SEO Metadata","deputy-seo-metadata","How To Avoid A No Call No Show - Deputy UK","This plugin provides a robust implementation of various SEO metadata requirements","how to handle a no call no show\nno call no show\nno call no show policy\nno show at work\nno call no show vs job abandonment\nemployee absenteeism\nstaff no show\nhow to prevent no shows\nno call no show UK\ndismiss employee no call no show UK\nshift cover\nrota management\nabsence management policy\nno show consequences\nunplanned absence","How To Avoid A No Call No Show","How to handle a no call, no show: cover the shift fast, then follow a fair, documented process. A UK guide to no-show policies that keep your rota covered.","ac3e8635-c946-4315-b79f-ac0f64ac1fd2","",{"name":22,"created_at":23,"published_at":24,"updated_at":25,"id":26,"uuid":27,"content":28,"slug":45,"full_slug":46,"sort_by_date":47,"position":48,"tag_list":49,"is_startpage":50,"parent_id":51,"meta_data":47,"group_id":52,"first_published_at":53,"release_id":47,"lang":54,"path":47,"alternates":55,"default_full_slug":47,"translated_slugs":47,"_stopResolving":56},"Deputy Team","2020-05-15T04:58:13.875Z","2021-02-02T22:57:04.000Z","2021-02-02T04:30:43.760Z",11527696,"25fffc56-55d1-4f59-8b1e-617162a8927e",{"_uid":29,"name":22,"image":30,"component":43,"description":44},"a8a7137e-efc4-44fd-89e9-bcd4641aac65",{"_uid":31,"title":32,"plugin":33,"imageAlt":34,"minWidth":35,"imageName":36,"imageS3Key":37,"description":38,"mobileWidth":39,"desktopWidth":39,"assetSelector":20,"imagePublicUrl":40,"imageOriginalUrl":41,"sourceImageWidth":42,"sourceImageHeight":42},"213ad250-d5a8-4304-bb3c-193a76458e83","Deputy Images","deputy-images","Deputy team",188,"avatar-deputy-team.png","f/64010/2000x2000/636a91b857/avatar-deputy-team.png","A images plugin to ensure consistent, reliable image uploads with strict SEO metadata requirements","94","https://s3.amazonaws.com/a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png","//a.storyblok.com/f/64010/2000x2000/636a91b857/avatar-deputy-team.png",2000,"blog-author","Deputy’s content team works closely with business owners, managers, and their employees to create helpful articles about how to make their worklife easier.","deputy-team","_content_types/authors/deputy-team",null,-50,[],false,11461645,"416bfdf9-510c-4a02-a693-84f4847ef5b2","2020-06-22T07:51:34.947Z","default",[],true,[58,398,423],{"_uid":59,"content":60,"component":397},"7ab112eb-d0e0-4858-a27f-90b1526f4dc4",{"type":61,"content":62},"doc",[63,76,83,123,129,149,154,159,163,167,182,186,197,201,218,223,227,231,236,257,261,272,277,281,307,311,316,328,333,345,350,368,373,393],{"type":64,"content":65},"paragraph",[66,69,74],{"text":67,"type":68},"A ","text",{"text":70,"type":68,"marks":71},"no call, no show",[72],{"type":73},"bold",{"text":75,"type":68}," is when an employee misses a scheduled shift without any notice or contact. When it happens, your first job is keeping the floor covered, and your second is a fair, documented follow-up. This guide walks you through both.",{"type":77,"attrs":78,"content":80},"heading",{"level":79},2,[81],{"text":82,"type":68},"Key takeaways",{"type":84,"content":85},"bullet_list",[86,93,105,117],{"type":87,"content":88},"list_item",[89],{"type":64,"content":90},[91],{"text":92,"type":68},"A no call, no show is when someone misses a shift with no notice. Cover the floor first, then run a fair, documented follow-up.",{"type":87,"content":94},[95],{"type":64,"content":96},[97,99,103],{"text":98,"type":68},"In the UK there is no at-will firing. Handle repeat no-shows through a clear policy and a ",{"text":100,"type":68,"marks":101},"fair process",[102],{"type":73},{"text":104,"type":68}," aligned with the ACAS Code of Practice on disciplinary and grievance procedures.",{"type":87,"content":106},[107],{"type":64,"content":108},[109,111,115],{"text":110,"type":68},"A written no call, no show policy plus a reliable rota process is the most effective way to reduce absences and ",{"text":112,"type":68,"marks":113},"keep shifts covered",[114],{"type":73},{"text":116,"type":68},".",{"type":87,"content":118},[119],{"type":64,"content":120},[121],{"text":122,"type":68},"Deputy helps you fill gaps fast, keep attendance records for manager review, and support your compliance workflows.",{"type":64,"content":124},[125,127],{"type":126},"hard_break",{"text":128,"type":68},"The minutes after a missed shift set the tone for everything that follows. Work through these three steps in order, and you protect both the shift and any later action you might need to take.",{"type":84,"content":130},[131,137,143],{"type":87,"content":132},[133],{"type":64,"content":134},[135],{"text":136,"type":68},"Try to reach the employee first",{"type":87,"content":138},[139],{"type":64,"content":140},[141],{"text":142,"type":68},"Cover the open shift without burning out the rest of your team",{"type":87,"content":144},[145],{"type":64,"content":146},[147],{"text":148,"type":68},"Record what happened so any follow-up is fair",{"type":150,"attrs":151},"image",{"alt":152,"src":153,"title":20},"A cafe duty manager checks the staff rota on a smartphone during a busy shift","//a.storyblok.com/f/64010/0x0/880648039e/image.png",{"type":77,"attrs":155,"content":157},{"level":156},3,[158],{"text":136,"type":68},{"type":64,"content":160},[161],{"text":162,"type":68},"Before you assume the worst, try to make contact. Call and message the person, and if you can’t reach them and you have genuine welfare concerns, consider contacting their emergency contact in line with your workplace policies and privacy obligations. Genuine emergencies do happen, and a quick check protects you from acting on a wrong assumption. Keeping team messaging in one place makes this faster, so you're not hunting through personal numbers under pressure.",{"type":77,"attrs":164,"content":165},{"level":156},[166],{"text":142,"type":68},{"type":64,"content":168},[169,171,180],{"text":170,"type":68},"Once you know the gap is real, fill it. Offer the shift to available, trained staff rather than pushing your most reliable people into overtime. Deputy's ",{"text":172,"type":68,"marks":173},"open shift feature",[174],{"type":175,"attrs":176},"link",{"href":177,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://help.deputy.com/hc/en-au/articles/4688698300687-Open-shifts","_self","url",{"text":181,"type":68}," lets you offer the shift to any available, appropriately trained employee at that location, and shift swapping and the mobile app mean people can pick it up from their phones in seconds.",{"type":64,"content":183},[184],{"text":185,"type":68},"This matters because the manual scramble is where time and goodwill get lost. Businesses using Deputy report up to a 50% reduction in time spent on rota management, which frees you to solve the coverage problem instead of doing rota admin.",{"type":187,"content":188},"blockquote",[189,193],{"type":64,"content":190},[191],{"text":192,"type":68},"On Deputy you can cap people's work to 40 hours a week and make sure everybody gets at least some sort of a break during the week. But with the previous process it was all manual and time consuming.",{"type":64,"content":194},[195],{"text":196,"type":68},"Wasib Awan, Box Office Manager, Winter Wonderland Hyde Park",{"type":77,"attrs":198,"content":199},{"level":156},[200],{"text":148,"type":68},{"type":64,"content":202},[203,205,208,210,216],{"text":204,"type":68},"Log the absence, your contact attempts, and the outcome for manager review. Consistent records support a ",{"text":100,"type":68,"marks":206},[207],{"type":73},{"text":209,"type":68}," if the same person misses shifts again, and they help you treat everyone the same way. Deputy's ",{"text":211,"type":68,"marks":212},"reporting",[213],{"type":175,"attrs":214},{"href":215,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/features/analytics",{"text":217,"type":68}," keeps this history in one place so nothing depends on memory.",{"type":77,"attrs":219,"content":220},{"level":79},[221],{"text":222,"type":68},"No call, no show vs job abandonment: what's the difference?",{"type":64,"content":224},[225],{"text":226,"type":68},"A no call, no show is a single missed shift with no notice. Job abandonment is commonly used to describe situations where an employee stops attending work without explanation and appears to have no intention of returning. Repeated, unexplained absence may, depending on the employee's contract, start to look like abandonment.",{"type":64,"content":228},[229],{"text":230,"type":68},"In the UK this is not automatic. Whether an absence counts as abandonment depends on the wording of the contract and on following a fair process. You still need to attempt contact, give the person a chance to explain, and document each step before you treat the role as abandoned. Deputy is designed to support compliance workflows but does not provide legal advice or guarantee compliance. Customers remain responsible for configuring the platform appropriately and complying with applicable laws and regulations.",{"type":77,"attrs":232,"content":233},{"level":79},[234],{"text":235,"type":68},"What no-shows really cost your shift team",{"type":64,"content":237},[238,240,247,249,255],{"text":239,"type":68},"No-shows are expensive long before anyone leaves. Unplanned absence is a nationwide drain: the Office for National Statistics recorded ",{"text":241,"type":68,"marks":242},"148.9 million working days",[243],{"type":175,"attrs":244},{"href":245,"uuid":47,"anchor":47,"target":246,"linktype":179},"https://www.ons.gov.uk/releases/sicknessabsenceintheuklabourmarket2023to2024","_blank",{"text":248,"type":68}," lost to sickness across the UK in 2024. When repeat absences push staff out the door, replacing them is costly: Personnel Today reports that losing an employee can cost between ",{"text":250,"type":68,"marks":251},"£11,200 and £74,900",[252],{"type":175,"attrs":253},{"href":254,"uuid":47,"anchor":47,"target":246,"linktype":179},"https://www.personneltoday.com/hr/attrition-rates-2025-uk-culture-amp/",{"text":256,"type":68}," once recruitment, lost productivity, and training are included, and turnover also drags down morale and customer satisfaction.",{"type":64,"content":258},[259],{"text":260,"type":68},"The pressure is uneven across sectors. Deputy's UK Big Shift Report 2026 found that hospitality turnover is the most volatile of the major shift sectors, spiking above 13% in early 2024 before settling into a typical 6% to 7% monthly range. Every no-show in a sector like that raises the stakes on coverage.",{"type":64,"content":262},[263,265,271],{"text":264,"type":68},"Morale can slip quietly, too. According to Deputy's UK 2026 Shift Pulse Report, roughly two-thirds of UK shift workers now finish a shift feeling happy, with more people slipping into a neutral \"just coping\" middle. That disengaged middle can be a silent precursor to absenteeism, so reliable scheduling can support both coverage and ",{"text":266,"type":68,"marks":267},"staff retention",[268],{"type":175,"attrs":269},{"href":270,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/blog/the-successful-managers-guide-to-hiring",{"text":116,"type":68},{"type":77,"attrs":273,"content":274},{"level":79},[275],{"text":276,"type":68},"Create and clearly define a no call, no show policy",{"type":64,"content":278},[279],{"text":280,"type":68},"One of the best ways to deal with no-shows is a specific written policy. It explains the consequences of failing to show up without notice and sets the expectations everyone works to. Here's what a clear policy should cover.",{"type":84,"content":282},[283,289,295,301],{"type":87,"content":284},[285],{"type":64,"content":286},[287],{"text":288,"type":68},"Fair consequences and a clear warning process",{"type":87,"content":290},[291],{"type":64,"content":292},[293],{"text":294,"type":68},"Notice rules and how to report an absence",{"type":87,"content":296},[297],{"type":64,"content":298},[299],{"text":300,"type":68},"Benefits, holiday, and leave requests",{"type":87,"content":302},[303],{"type":64,"content":304},[305],{"text":306,"type":68},"Alignment with UK employment law",{"type":150,"attrs":308},{"alt":309,"src":310,"title":20},"A retail manager and team member review a staff attendance and scheduling policy on a tablet","//a.storyblok.com/f/64010/0x0/6eda55fef7/image.png",{"type":77,"attrs":312,"content":313},{"level":156},[314],{"text":315,"type":68},"Set fair consequences and a clear warning process",{"type":64,"content":317},[318,320,326],{"text":319,"type":68},"Set out what happens after a no-show, and apply it consistently. Many teams use a verbal warning followed by written warnings, or a points-based system that gives people a chance to improve, which also helps when you're managing ",{"text":321,"type":68,"marks":322},"a regularly absent employee",[323],{"type":175,"attrs":324},{"href":325,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/blog/5-tips-to-deal-with-a-regularly-absent-employee",{"text":327,"type":68},". Because the UK has no at-will dismissal, your process should align with the ACAS Code of Practice on disciplinary and grievance procedures and treat similar cases the same way.",{"type":77,"attrs":329,"content":330},{"level":156},[331],{"text":332,"type":68},"Spell out notice rules and how to report an absence",{"type":64,"content":334},[335,337,343],{"text":336,"type":68},"Tell people exactly how and when to call in: who to contact, by what time, and through which channel. Cover timekeeping requirements, expected hours, and pay periods. Clear rules remove the \"I didn't know who to tell\" excuse and make genuine emergencies easier to handle. It helps to fold these into a wider ",{"text":338,"type":68,"marks":339},"absence management policy",[340],{"type":175,"attrs":341},{"href":342,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/blog/absence-management-your-guide-for-how-to-properly-handle-it",{"text":344,"type":68}," so every type of absence is covered.",{"type":77,"attrs":346,"content":347},{"level":156},[348],{"text":349,"type":68},"Cover benefits, holiday, and leave requests",{"type":64,"content":351},[352,354,358,360,366],{"text":353,"type":68},"Explain your ",{"text":355,"type":68,"marks":356},"annual leave",[357],{"type":73},{"text":359,"type":68}," and holiday rules, your pension and other benefits, and how to request leave in advance. When people can book time off easily and see it approved, they're far less likely to simply not turn up. Deputy makes it straightforward to ",{"text":361,"type":68,"marks":362},"request leave and manage holiday",[363],{"type":175,"attrs":364},{"href":365,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/features/leave-management",{"text":367,"type":68}," in one place.",{"type":77,"attrs":369,"content":370},{"level":156},[371],{"text":372,"type":68},"Align your policy with UK employment law",{"type":64,"content":374},[375,377,383,385,391],{"text":376,"type":68},"UK managers don't have at-will dismissal, so a fair, documented process is what protects you. Follow the ",{"text":378,"type":68,"marks":379},"ACAS Code of Practice on disciplinary and grievance procedures",[380],{"type":175,"attrs":381},{"href":382,"uuid":47,"anchor":47,"target":246,"linktype":179},"https://www.acas.org.uk/discipline-and-grievance",{"text":384,"type":68}," and the guidance on ",{"text":386,"type":68,"marks":387},"dismissal at gov.uk",[388],{"type":175,"attrs":389},{"href":390,"uuid":47,"anchor":47,"target":246,"linktype":179},"https://www.gov.uk/dismissal",{"text":392,"type":68},", because an unfair or inconsistent process can create unfair dismissal risk. Employment law continues to evolve, so it’s important to monitor current government guidance when reviewing your absence and scheduling policies.",{"type":64,"content":394},[395],{"text":396,"type":68},"Deputy is designed to support compliance workflows but does not provide legal advice or guarantee compliance. Customers remain responsible for configuring the platform appropriately and complying with applicable laws and regulations.","cms-blog-richtext",{"_uid":399,"ctas":400,"theme":414,"component":415,"hide_capterra":56,"spacer_bottom":416,"call_to_action":417,"call_to_action_style":54},"fa092221-d747-4807-9cab-025c84380350",[401,409],{"_uid":402,"link":403,"text":406,"type":407,"component":408,"analyticsId":20},"c69f7361-ed89-4990-afe9-0ab9673e6e76",{"id":20,"url":20,"linktype":404,"fieldtype":405,"cached_url":20},"story","multilink","Start for free","signup","buttonContentType",{"_uid":410,"link":411,"text":412,"type":413,"component":408,"analyticsId":20},"46f511c5-22fc-4d22-8741-86077d835896",{"id":20,"url":20,"linktype":404,"fieldtype":405,"cached_url":20},"See how it works","consultation","purple","cms-cta-dark","40",{"type":61,"content":418},[419],{"type":64,"content":420},[421],{"text":422,"type":68},"See how Deputy helps you cover no-shows and keep every shift running.",{"_uid":424,"content":425,"component":397},"f2776b72-cc89-44a6-8cc5-72ed1dd8347b",{"type":61,"content":426},[427,432,450,455,467,472,484,489,499,504,516,520,525,529,534,538,543,547,552,564,569,580,585,597,602,612,617,628,633,637,682,687,707,713,719,723,729,733,739,743,749,753,759],{"type":77,"attrs":428,"content":429},{"level":79},[430],{"text":431,"type":68},"Improve your rota process",{"type":64,"content":433},[434,436,440,442,448],{"text":435,"type":68},"A reliable ",{"text":437,"type":68,"marks":438},"rota",[439],{"type":73},{"text":441,"type":68}," process prevents many no-shows before they start. When people can see their shifts, swap them, and get reminders, fewer absences come as a surprise. Paper rotas make all of this harder, so moving to ",{"text":443,"type":68,"marks":444},"scheduling software",[445],{"type":175,"attrs":446},{"href":447,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/features/scheduling-software",{"text":449,"type":68}," is a practical first step.",{"type":77,"attrs":451,"content":452},{"level":156},[453],{"text":454,"type":68},"Give staff their rota on their phone",{"type":64,"content":456},[457,459,465],{"text":458,"type":68},"Your team should be able to see the latest rota wherever they are. With ",{"text":460,"type":68,"marks":461},"Deputy's mobile app",[462],{"type":175,"attrs":463},{"href":464,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/mobile",{"text":466,"type":68},", employees can view up-to-date shifts, request leave, and arrange swaps straight from their phones, which cuts down on missed shifts caused by confusion over who was working when.",{"type":77,"attrs":468,"content":469},{"level":156},[470],{"text":471,"type":68},"Use automated shift reminders and confirmations",{"type":64,"content":473},[474,476,482],{"text":475,"type":68},"Reminders are a simple, effective nudge. Deputy can send ",{"text":477,"type":68,"marks":478},"shift reminders and late-clock-in alerts",[479],{"type":175,"attrs":480},{"href":481,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://help.deputy.com/hc/en-au/articles/12997354150799-Notifications-and-shift-status",{"text":483,"type":68},", along with shift acknowledgements that surface who has and hasn't confirmed for manager review. You get an early signal, without the tool making the call for you.",{"type":77,"attrs":485,"content":486},{"level":156},[487],{"text":488,"type":68},"Build an on-call list to fill gaps fast",{"type":64,"content":490},[491,493,497],{"text":492,"type":68},"Put a backup plan in place before you need it. Keep a list of people who are happy to pick up extra hours, and use ",{"text":494,"type":68,"marks":495},"open shifts",[496],{"type":73},{"text":498,"type":68}," to offer a gap to trained, available staff in one tap. Coverage gets restored in minutes instead of a round of phone calls.",{"type":77,"attrs":500,"content":501},{"level":156},[502],{"text":503,"type":68},"Keep team communication in one place",{"type":64,"content":505},[506,508,514],{"text":507,"type":68},"When rota changes and policy updates live in one channel, everyone sees them. Deputy's ",{"text":509,"type":68,"marks":510},"News Feed",[511],{"type":175,"attrs":512},{"href":513,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://help.deputy.com/hc/en-au/articles/4689257989903-News-Feed-and-posts",{"text":515,"type":68}," lets you post to the whole team or message individuals, so a swapped shift or an updated attendance rule doesn't get lost in group chats.",{"type":150,"attrs":517},{"alt":518,"src":519,"title":20},"Deputy mobile News Feed","//a.storyblok.com/f/64010/0x0/5d9383872d/deputy-mobile-newsfeed-041-1024x683.jpg",{"type":77,"attrs":521,"content":522},{"level":79},[523],{"text":524,"type":68},"Consider flexible scheduling",{"type":64,"content":526},[527],{"text":528,"type":68},"Flexible scheduling can reduce absences when it's handled well. Some people miss shifts because of clashes they can't control, and a little give in the rota often prevents an outright no-show.",{"type":77,"attrs":530,"content":531},{"level":156},[532],{"text":533,"type":68},"Flexibility builds trust and helps retention",{"type":64,"content":535},[536],{"text":537,"type":68},"Flexibility is one of the benefits shift workers value most. Deputy's 2023 State of Shift Work data found that 45% of UK shift workers value being able to fit in other commitments and 43% appreciate schedule flexibility, while one-fifth hold more than one job. Giving people room to balance those commitments can contribute to stronger loyalty and fewer absences.",{"type":77,"attrs":539,"content":540},{"level":156},[541],{"text":542,"type":68},"A younger frontline expects flexible rotas",{"type":64,"content":544},[545],{"text":546,"type":68},"The frontline is getting younger, and expectations are shifting with it. Deputy's UK Big Shift Report 2026 found that Gen Z made up 63% of UK hospitality shift workers in 2025, up from 58% the year before. This cohort tends to expect self-service rotas and easy swaps, so building that flexibility in can help you hold on to them.",{"type":77,"attrs":548,"content":549},{"level":156},[550],{"text":551,"type":68},"Flexible options reduce avoidable absences",{"type":64,"content":553},[554,556,562],{"text":555,"type":68},"Many no-shows are really unresolved clashes: a childcare pickup, an appointment, a second job. When people can request a change or arrange a swap through the app, backed by a clear ",{"text":557,"type":68,"marks":558},"shift swap policy",[559],{"type":175,"attrs":560},{"href":561,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/blog/develop-an-effective-shift-swap-policy",{"text":563,"type":68},", they take that route instead of quietly not turning up. The absence never happens.",{"type":77,"attrs":565,"content":566},{"level":79},[567],{"text":568,"type":68},"Get the right tools to help",{"type":64,"content":570},[571,573,578],{"text":572,"type":68},"The right tools make monitoring absence and covering shifts far less painful. From ",{"text":574,"type":68,"marks":575},"scheduling",[576],{"type":175,"attrs":577},{"href":447,"uuid":47,"anchor":47,"target":178,"linktype":179},{"text":579,"type":68}," to keeping your team motivated, workforce management software brings the moving parts together.",{"type":77,"attrs":581,"content":582},{"level":156},[583],{"text":584,"type":68},"Record and track absence",{"type":64,"content":586},[587,589,595],{"text":588,"type":68},"A system of record supports a fair process. When every absence, contact attempt, and outcome sits in one place for manager review, you have consistent records to rely on if a pattern emerges, rather than piecing the story together after the fact. This is where reliable ",{"text":590,"type":68,"marks":591},"time and attendance",[592],{"type":175,"attrs":593},{"href":594,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/features/time-and-attendance",{"text":596,"type":68}," data earns its keep.",{"type":77,"attrs":598,"content":599},{"level":156},[600],{"text":601,"type":68},"Reduce admin and support your labour costs",{"type":64,"content":603},[604,606,610],{"text":605,"type":68},"Manual rota admin eats hours that could go into running the shift. Because businesses using Deputy report up to a 50% reduction in time spent on rota management, moving scheduling, coverage, and communication into one system can reduce the admin load and help you keep ",{"text":607,"type":68,"marks":608},"labour",[609],{"type":73},{"text":611,"type":68}," costs under control.",{"type":77,"attrs":613,"content":614},{"level":156},[615],{"text":616,"type":68},"Support your payroll process",{"type":64,"content":618},[619,621,626],{"text":620,"type":68},"Accurate hours start with accurate attendance. Deputy can support payroll processes using approved ",{"text":622,"type":68,"marks":623},"attendance and timesheet records",[624],{"type":175,"attrs":625},{"href":594,"uuid":47,"anchor":47,"target":178,"linktype":179},{"text":627,"type":68},", subject to your configured payroll settings and approval workflows. Managers stay in control of what gets approved before anything is sent on.",{"type":77,"attrs":629,"content":630},{"level":79},[631],{"text":632,"type":68},"Prevent no-shows before they happen",{"type":64,"content":634},[635],{"text":636,"type":68},"Prevention pulls every lever above into one routine. Work through this checklist and you make no-shows rarer, and easier to handle when they do occur.",{"type":638,"content":639},"ordered_list",[640,646,652,658,664,670,676],{"type":87,"content":641},[642],{"type":64,"content":643},[644],{"text":645,"type":68},"Publish a clear no call, no show policy and apply it consistently.",{"type":87,"content":647},[648],{"type":64,"content":649},[650],{"text":651,"type":68},"Give every team member their rota on their phone.",{"type":87,"content":653},[654],{"type":64,"content":655},[656],{"text":657,"type":68},"Turn on shift reminders and confirmations for manager review.",{"type":87,"content":659},[660],{"type":64,"content":661},[662],{"text":663,"type":68},"Offer flexibility through swaps and easy leave requests.",{"type":87,"content":665},[666],{"type":64,"content":667},[668],{"text":669,"type":68},"Keep an on-call list ready to fill gaps fast.",{"type":87,"content":671},[672],{"type":64,"content":673},[674],{"text":675,"type":68},"Communicate rota changes and policies in one place.",{"type":87,"content":677},[678],{"type":64,"content":679},[680],{"text":681,"type":68},"Track absence patterns for manager review so follow-up stays fair.",{"type":77,"attrs":683,"content":684},{"level":79},[685],{"text":686,"type":68},"Keep every shift covered",{"type":64,"content":688},[689,691,697,699,705],{"text":690,"type":68},"A single no-show doesn't have to derail your day or your team. With a fair policy, a reliable rota, and the right tools, you can cover gaps quickly and handle repeat absences through a process that treats people fairly. Deputy brings scheduling, coverage, and communication together so you can do exactly that. ",{"text":692,"type":68,"marks":693},"Try Deputy for free",[694],{"type":175,"attrs":695},{"href":696,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/free-trial",{"text":698,"type":68},", or ",{"text":700,"type":68,"marks":701},"book a demo",[702],{"type":175,"attrs":703},{"href":704,"uuid":47,"anchor":47,"target":178,"linktype":179},"https://www.deputy.com/gb/contact-sales",{"text":706,"type":68}," to see it with your own rota.",{"type":77,"attrs":708,"content":710},{"level":709},4,[711],{"text":712,"type":68},"Frequently asked questions",{"type":64,"content":714},[715],{"text":716,"type":68,"marks":717},"What is a no call, no show at work?",[718],{"type":73},{"type":64,"content":720},[721],{"text":722,"type":68},"A no call, no show is when an employee misses a scheduled shift without any notice or contact. A clear written policy paired with a reliable rota process can help reduce no-show.",{"type":64,"content":724},[725],{"text":726,"type":68,"marks":727},"Can you dismiss someone for a no call, no show in the UK?",[728],{"type":73},{"type":64,"content":730},[731],{"text":732,"type":68},"Not automatically. The UK has no at-will employment, so you need to follow a fair, documented process aligned with the ACAS Code of Practice rather than dismissing on the spot. Deputy keeps the attendance records that support a fair process for manager review.",{"type":64,"content":734},[735],{"text":736,"type":68,"marks":737},"How many no call, no shows should trigger action?",[738],{"type":73},{"type":64,"content":740},[741],{"text":742,"type":68},"Set a clear threshold in your policy, such as one unexplained absence for a first warning, and apply it consistently to everyone. Deputy helps you track patterns for manager review so you can see when that threshold is reached.",{"type":64,"content":744},[745],{"text":746,"type":68,"marks":747},"What's the difference between a no call, no show and job abandonment?",[748],{"type":73},{"type":64,"content":750},[751],{"text":752,"type":68},"A no call, no show is one missed shift with no notice, while job abandonment is a sustained absence with no intention of returning. Deputy's records help you show the pattern and the contact attempts behind it.",{"type":64,"content":754},[755],{"text":756,"type":68,"marks":757},"How does Deputy help you handle no-shows?",[758],{"type":73},{"type":64,"content":760},[761],{"text":762,"type":68},"Deputy helps you fill gaps fast with open shifts and swaps, gives staff their rota and reminders on mobile, keeps team communication in the News Feed, and holds absence records for manager review. 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