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growth","hospitality","_content_types/industries/hospitality",-70,[],"39eaeb5f-7622-4282-8886-cff5c2932059","2020-06-17T04:55:57.970Z",[],{"name":1112,"created_at":1113,"published_at":1114,"updated_at":1115,"id":1116,"uuid":1117,"content":1118,"slug":1129,"full_slug":1130,"sort_by_date":47,"position":1131,"tag_list":1132,"is_startpage":50,"parent_id":1080,"meta_data":47,"group_id":1133,"first_published_at":1134,"release_id":47,"lang":54,"path":47,"alternates":1135,"default_full_slug":47,"translated_slugs":47,"_stopResolving":56},"Hotels","2020-06-04T02:38:04.830Z","2022-05-02T01:14:55.781Z","2022-05-02T01:14:55.811Z",12824053,"3458fdc0-fec0-4f72-acdb-29314acc92be",{"_uid":1119,"icon":1120,"link":1127,"name":1112,"component":934},"cf6f0e47-e6b1-4291-b675-c5c05fc24f46",{"_uid":1121,"title":32,"imgSrc":20,"plugin":33,"imageAlt":1122,"minWidth":929,"imageName":1123,"imageS3Key":1124,"description":38,"mobileWidth":930,"desktopWidth":930,"assetSelector":20,"imagePublicUrl":1125,"imageOriginalUrl":1126,"sourceImageWidth":20,"sourceImageHeight":20},"aed912db-60f9-4ce3-8acd-36c4bb93c272","hotel 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Rotas","2024-05-23T13:05:50.601Z","2024-05-23T14:58:29.180Z","2024-05-23T14:58:29.218Z",502378321,"e035f55f-5441-4b14-adc6-afc393896131",{"seo":1145,"_uid":1151,"author":1152,"content":1174,"headline":1138,"component":906,"post_date":1529,"thumbnail":1530,"types_tag":1537,"features_tag":1544,"show_resource":56,"industries_tag":1640,"related_articles":1697},{"_uid":1146,"title":13,"plugin":14,"seoTitle":1147,"description":16,"seoKeywords":1148,"seoTitleInput":1149,"seoDescription":1150},"02e6134e-2f27-40c9-8c25-4f20b3e2b832","Ditch Dinosaur Hotel Scheduling: 3 Success Stories  — Deputy"," hotel scheduling software, staff scheduling app, hotel rota software, Deputy scheduling, employee scheduling app, improve staff morale, reduce staff turnover, optimise hotel staffing, labour cost management","Ditch Dinosaur Hotel Scheduling: 3 Success Stories ","Tired of chaotic scheduling? See how 3 hotels saved time, boosted staff morale, and increased profits with Deputy's digital scheduling software.","63018034-2c53-47a3-a307-10fa33137b68",{"name":1153,"created_at":1154,"published_at":1155,"updated_at":1156,"id":1157,"uuid":1158,"content":1159,"slug":1168,"full_slug":1169,"sort_by_date":47,"position":1170,"tag_list":1171,"is_startpage":50,"parent_id":51,"meta_data":47,"group_id":1172,"first_published_at":1155,"release_id":47,"lang":54,"path":47,"alternates":1173,"default_full_slug":47,"translated_slugs":47,"_stopResolving":56},"Isioma Daniel","2022-02-10T21:51:26.304Z","2022-02-10T21:56:05.656Z","2022-02-10T21:56:05.683Z",107787277,"9f40eb67-5f03-4809-bedd-bad8687681c1",{"_uid":1160,"name":1153,"image":1161,"component":43,"description":1167},"1450d353-4c81-4400-a823-f379d3c9b8de",{"_uid":1162,"title":32,"imgSrc":20,"plugin":33,"imageAlt":1153,"minWidth":35,"imageName":1163,"imageS3Key":1164,"description":38,"mobileWidth":39,"desktopWidth":39,"assetSelector":20,"imagePublicUrl":1165,"imageOriginalUrl":1166,"sourceImageWidth":913,"sourceImageHeight":913},"ef76ef17-7972-42b0-ac3a-c893af3b4be3","isioma-daniel.png","f/64010/600x600/bf77110073/isioma-daniel.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/600x600/bf77110073/isioma-daniel.png","https://a.storyblok.com/f/64010/600x600/bf77110073/isioma-daniel.png","Isioma is the EMEA Content Marketing Manager and Strategist at Deputy. She's passionate about creating content you find useful and engaging and believes to stop growing, is to stop thriving.","isioma-daniel","_content_types/authors/isioma-daniel",-560,[],"2f93992f-9574-4563-977e-ea64a007cfea",[],[1175],{"_uid":1176,"content":1177,"component":460},"9c82f87b-6e23-4c15-a65c-64dbe4bab0dd",{"type":61,"content":1178},[1179,1203,1221,1228,1229,1238,1257,1277,1284,1299,1300,1309,1316,1333,1340,1347,1367,1374,1385,1392,1414,1421,1428,1435,1470,1471,1480,1505],{"type":64,"content":1180},[1181,1188,1199],{"text":1182,"type":68,"marks":1183},"Are you still drowning in rota spreadsheets, sticky notes, calendar entries and endless paperwork? If scheduling feels like herding cats, it’s time for a change. Manual scheduling isn’t just a hassle; it’s costing your hotel time, money, and ",[1184],{"type":1185,"attrs":1186},"textStyle",{"color":1187},"rgb(0, 0, 0)",{"text":1189,"type":68,"marks":1190},"employee morale",[1191,1194,1197],{"type":199,"attrs":1192},{"href":1193,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.deputy.com/gb/insights/the-state-of-shift-work",{"type":1185,"attrs":1195},{"color":1196},"rgb(17, 85, 204)",{"type":1198},"underline",{"text":113,"type":68,"marks":1200},[1201],{"type":1185,"attrs":1202},{"color":1187},{"type":64,"content":1204},[1205,1210,1216],{"text":1206,"type":68,"marks":1207},"But what if you could build schedules in minutes, not hours? What if your team could swap shifts with a click and always stay in the loop? And what if you could actually ",[1208],{"type":1185,"attrs":1209},{"color":1187},{"text":1211,"type":68,"marks":1212},"save",[1213,1214],{"type":331},{"type":1185,"attrs":1215},{"color":1187},{"text":1217,"type":68,"marks":1218}," money on staffing costs?",[1219],{"type":1185,"attrs":1220},{"color":1187},{"type":64,"content":1222},[1223],{"text":1224,"type":68,"marks":1225},"That's the power of digital scheduling. Don't just take our word for it – check out these three hotels who ditched the dinosaurs and transformed their business with Deputy:",[1226],{"type":1185,"attrs":1227},{"color":1187},{"type":64},{"type":115,"attrs":1230,"content":1231},{"level":117},[1232],{"text":1233,"type":68,"marks":1234},"citizenM (over 200 employees): From 4-Hour Scheduling Headaches to 15-Minute Magic",[1235,1236],{"type":71},{"type":1185,"attrs":1237},{"color":1187},{"type":64,"content":1239},[1240,1250,1251],{"type":238,"attrs":1241,"marks":1246},{"id":1242,"alt":1243,"src":1244,"title":20,"source":20,"copyright":20,"meta_data":1245},15093540,"ditch dinosaur scheduling matthew bell citizenm deputy","https://a.storyblok.com/f/64010/1200x675/988f20e616/matthew-bell-video-thumbnail-600x3375-2x.png",{"alt":1243,"title":20,"source":20,"copyright":20},[1247],{"type":199,"attrs":1248},{"href":1249,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.youtube.com/watch?v=CJu_naFLKRQ",{"type":459},{"text":1252,"type":68,"marks":1253},"Sometimes, you don’t realise how unproductive you are until a new solution comes along. Pay disputes, missed shifts, and low morale are often the result of an inefficiently managed team. Leaning on automation and robust processes is a solid way to boost your business’s productivity.",[1254],{"type":1185,"attrs":1255},{"color":1256},"rgb(108, 106, 114)",{"type":64,"content":1258},[1259,1264,1272],{"text":1260,"type":68,"marks":1261},"Luxury hotel chain ",[1262],{"type":1185,"attrs":1263},{"color":1256},{"text":1265,"type":68,"marks":1266},"citizenM",[1267,1269,1271],{"type":199,"attrs":1268},{"href":632,"uuid":47,"anchor":47,"target":47,"linktype":203},{"type":1185,"attrs":1270},{"color":1196},{"type":1198},{"text":1273,"type":68,"marks":1274}," was bogged down by inefficient spreadsheet scheduling, a painful four–hour process each week. Compliance issues, unequal shift distribution, and payroll headaches were the norm. \"We had no single source of truth,\" says Matthew Bell, Hotel Operations Director Europe. \"If someone changed a shift, did everyone get the update? It was a mess.\"",[1275],{"type":1185,"attrs":1276},{"color":1256},{"type":64,"content":1278},[1279],{"text":1280,"type":68,"marks":1281},"Matthew also wanted to create a better employee experience. “It would help us democratise the scheduling process so our Ambassadors could manage their own leave requests and shift swaps,” notes Matthew. Ultimately, we could use algorithms to automate scheduling. Why should someone good at creating brilliant guest experiences spend time figuring out how to write the most efficient schedule?” ",[1282],{"type":1185,"attrs":1283},{"color":1256},{"type":64,"content":1285},[1286,1294],{"text":372,"type":68,"marks":1287},[1288,1291,1293],{"type":199,"attrs":1289},{"href":1290,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.deputy.com/gb/industry/hotels",{"type":1185,"attrs":1292},{"color":1196},{"type":1198},{"text":1295,"type":68,"marks":1296}," swooped in, providing a single, centralised system for all schedules across their European hotels. Now, scheduling takes a mere 15 minutes. Plus, staff can manage their own leave requests and shift swaps, freeing up managers to focus on guest experience.",[1297],{"type":1185,"attrs":1298},{"color":1256},{"type":64},{"type":115,"attrs":1301,"content":1302},{"level":117},[1303],{"text":1304,"type":68,"marks":1305},"Atlas Hotels (200 employees): Happy Staff, Happy Guests, Happy Bottom Line",[1306,1307],{"type":71},{"type":1185,"attrs":1308},{"color":1256},{"type":64,"content":1310},[1311],{"type":238,"attrs":1312},{"id":1313,"alt":20,"src":1314,"title":20,"source":20,"copyright":20,"meta_data":1315},6931712,"https://a.storyblok.com/f/64010/1200x800/cff1497ee3/hospo-atlas-hotels.png",{},{"type":64,"content":1317},[1318,1319,1328],{"type":459},{"text":1320,"type":68,"marks":1321},"Atlas Hotels",[1322,1325,1327],{"type":199,"attrs":1323},{"href":1324,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.deputy.com/gb/blog/how-atlas-hotels-built-a-liquid-workforce-and-improved-their-employee-experience",{"type":1185,"attrs":1326},{"color":1196},{"type":1198},{"text":1329,"type":68,"marks":1330}," was facing a staffing crisis. Endless spreadsheets, manual updates, and poor communication led to payroll errors and frustrated employees.",[1331],{"type":1185,"attrs":1332},{"color":1256},{"type":64,"content":1334},[1335],{"text":1336,"type":68,"marks":1337},"“Our system was bolted onto other software, never designed for hotels,” says a frustrated David Drummond, Cluster Operations Manager. “It meant hours wasted building schedules and redoing them when things changed. We were never confident about what happened with payroll with all that manual input.”",[1338],{"type":1185,"attrs":1339},{"color":1256},{"type":64,"content":1341},[1342],{"text":1343,"type":68,"marks":1344},"Deputy's time clock app and automated payroll have changed everything. Staff now clock in and out accurately, leading to transparent payslips and a drastic reduction in complaints. Employee satisfaction has soared, resulting in better service and higher guest loyalty. ",[1345],{"type":1185,"attrs":1346},{"color":1256},{"type":64,"content":1348},[1349,1354,1362],{"text":1350,"type":68,"marks":1351},"Staff love it, too! They can swap shifts easily, see vacation time and understand their payslips. ",[1352],{"type":1185,"attrs":1353},{"color":1256},{"text":1355,"type":68,"marks":1356},"Atlas Hotels ",[1357,1359,1361],{"type":199,"attrs":1358},{"href":1324,"uuid":47,"anchor":47,"target":47,"linktype":203},{"type":1185,"attrs":1360},{"color":1196},{"type":1198},{"text":1363,"type":68,"marks":1364},"had an uplift in employee wellbeing after they implemented Deputy. ",[1365],{"type":1185,"attrs":1366},{"color":1256},{"type":64,"content":1368},[1369],{"text":1370,"type":68,"marks":1371},"“Before Deputy we used to drown in complaints about work-life balance. Staff now feel in control, and complaints have plummeted down to 5 comments from 766 employees since implementing Deputy,” says Sub Iyer, Head of Operations-South at Atlas Hotels. “Deputy gives our people control, which translates into a happier workforce.” ",[1372],{"type":1185,"attrs":1373},{"color":1256},{"type":115,"attrs":1375,"content":1376},{"level":117},[1377,1378,1379],{"type":459},{"type":459},{"text":1380,"type":68,"marks":1381},"The Castle Hotel (100 employees): From Chaos to Control with Last-Minute Bookings",[1382,1383],{"type":71},{"type":1185,"attrs":1384},{"color":1256},{"type":64,"content":1386},[1387],{"type":238,"attrs":1388},{"id":1389,"alt":20,"src":1390,"title":20,"source":20,"copyright":20,"meta_data":1391},8740431,"https://a.storyblok.com/f/64010/740x392/dfd6308345/the-castle-thumbnail.png",{},{"type":64,"content":1393},[1394,1395,1400,1409],{"type":459},{"text":1396,"type":68,"marks":1397},"Historic hotel charm met modern scheduling nightmares at ",[1398],{"type":1185,"attrs":1399},{"color":1256},{"text":1401,"type":68,"marks":1402},"The Castle Hotel. ",[1403,1406,1408],{"type":199,"attrs":1404},{"href":1405,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.the-castle-hotel.com/",{"type":1185,"attrs":1407},{"color":1196},{"type":1198},{"text":1410,"type":68,"marks":1411},"Last-minute bookings meant scrambling to adjust staff, with no way to forecast labour costs accurately. ",[1412],{"type":1185,"attrs":1413},{"color":1256},{"type":64,"content":1415},[1416],{"text":1417,"type":68,"marks":1418},"“In this industry, we get short lead times, both in the hotel and restaurant, with bookings we can fill up for the evening within the day. It can evolve quite quickly,” says Jon Peilow, Director of Finance. We may want to reduce the staff or increase the number of staff. Without the right tools, it’s impossible to staff up (or down) cost-effectively.”",[1419],{"type":1185,"attrs":1420},{"color":1256},{"type":64,"content":1422},[1423],{"text":1424,"type":68,"marks":1425},"With Deputy, managers can now build schedules in minutes, not hours. They see who’s working, who’s available, and most importantly, what all those shifts will cost. No more spreadsheet guesswork. ",[1426],{"type":1185,"attrs":1427},{"color":1256},{"type":64,"content":1429},[1430],{"text":1431,"type":68,"marks":1432},"Staff can check their schedules from anywhere, not just on a noticeboard. Need to swap a shift? It's done through the app. Communication is smoother, which means a happier team overall. ",[1433],{"type":1185,"attrs":1434},{"color":1256},{"type":64,"content":1436},[1437,1442,1451,1456,1465],{"text":1438,"type":68,"marks":1439},"Deputy gave The Castle Hotel real-time visibility into staffing costs and availability, enabling quick adjustments to match demand. Staff love the flexibility to check schedules and swap shifts on the go. But the biggest win? Smooth, accurate ",[1440],{"type":1185,"attrs":1441},{"color":1256},{"text":1443,"type":68,"marks":1444},"payroll integration",[1445,1448,1450],{"type":199,"attrs":1446},{"href":1447,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.deputy.com/gb/integrations",{"type":1185,"attrs":1449},{"color":1196},{"type":1198},{"text":1452,"type":68,"marks":1453}," with ",[1454],{"type":1185,"attrs":1455},{"color":1256},{"text":1457,"type":68,"marks":1458},"Sage",[1459,1462,1464],{"type":199,"attrs":1460},{"href":1461,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.deputy.com/gb/integrations/sage",{"type":1185,"attrs":1463},{"color":1196},{"type":1198},{"text":1466,"type":68,"marks":1467},". \"No more end-of-month surprises,\" Jon says. “Deputy’s already saving us serious time and money,” he adds. ",[1468],{"type":1185,"attrs":1469},{"color":1256},{"type":64},{"type":115,"attrs":1472,"content":1473},{"level":117},[1474],{"text":1475,"type":68,"marks":1476},"Ready to Ditch the Dinosaurs?",[1477,1478],{"type":71},{"type":1185,"attrs":1479},{"color":1256},{"type":64,"content":1481},[1482,1487,1488,1493,1500],{"type":238,"attrs":1483},{"id":1484,"alt":20,"src":1485,"title":20,"source":20,"copyright":20,"meta_data":1486},15614712,"https://a.storyblok.com/f/64010/1200x630/03c363ebd5/ditch-dinosaur-scheduling.png",{},{"type":459},{"text":1489,"type":68,"marks":1490},"If spreadsheets and sticky notes are still running the show at your hotel, it's time for an upgrade. 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These plans could suggest activities a resident will enjoy, flag potential health concerns early on, or adapt communication styles to suit each ",[1859],{"type":1185,"attrs":1860},{"color":1187},{"text":1862,"type":68,"marks":1863},"resident’s needs. ",[1864,1867,1869],{"type":199,"attrs":1865},{"href":1866,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.homecareassociation.org.uk/resource/how-technology-and-a-i-are-shaping-home-care-services.html#:~:text=AI%20algorithms%20and%20machine%20learning,intervention%20and%20tailored%20care%20strategies.",{"type":1185,"attrs":1868},{"color":1196},{"type":1198},{"type":76,"content":1871},[1872],{"type":64,"attrs":1873,"content":1874},{"textAlign":47},[1875,1881],{"text":1876,"type":68,"marks":1877},"Proactive Problem Solving:",[1878,1880],{"type":1185,"attrs":1879},{"color":1187},{"type":71},{"text":1882,"type":68,"marks":1883}," By analysing patterns in sensor data or care records, AI can predict events like falls, potential hospitalisations, or even staffing shortages. This proactive approach lets you intervene early and prevent issues from escalating. ",[1884],{"type":1185,"attrs":1885},{"color":1187},{"type":76,"content":1887},[1888],{"type":64,"attrs":1889,"content":1890},{"textAlign":47},[1891,1897,1902,1910],{"text":1892,"type":68,"marks":1893},"Predictive Staffing Insights:",[1894,1896],{"type":1185,"attrs":1895},{"color":1187},{"type":71},{"text":1898,"type":68,"marks":1899}," AI can analyse resident needs, historical data, and local events to ",[1900],{"type":1185,"attrs":1901},{"color":1187},{"text":1903,"type":68,"marks":1904},"forecast staffing requirements.",[1905,1907,1909],{"type":199,"attrs":1906},{"href":201,"uuid":47,"anchor":47,"target":47,"linktype":203},{"type":1185,"attrs":1908},{"color":1196},{"type":1198},{"text":1911,"type":68,"marks":1912}," This makes creating optimal schedules easy and ensures the right level of care at the right times. ",[1913],{"type":1185,"attrs":1914},{"color":1187},{"type":76,"content":1916},[1917],{"type":64,"attrs":1918,"content":1919},{"textAlign":47},[1920,1926],{"text":1921,"type":68,"marks":1922},"Supporting Your Staff: ",[1923,1925],{"type":1185,"attrs":1924},{"color":1187},{"type":71},{"text":1927,"type":68,"marks":1928},"Predictive AI-powered workforce planning saves time and reduces stress. Staff can easily see their schedules, swap shifts, and communicate clearly—all features that boost morale and help them feel more in control of their work lives. ",[1929],{"type":1185,"attrs":1930},{"color":1187},{"type":115,"attrs":1932,"content":1933},{"level":117,"textAlign":47},[1934],{"text":1935,"type":68,"marks":1936},"Artificial Intelligence in Home Care Settings",[1937,1939],{"type":1185,"attrs":1938},{"color":1187},{"type":71},{"type":64,"attrs":1941,"content":1942},{"textAlign":47},[1943],{"text":1944,"type":68,"marks":1945},"AI’s positive reach extends beyond traditional care homes to home care settings. Here are a few examples of how it’s being used:",[1946],{"type":1185,"attrs":1947},{"color":1187},{"type":73,"content":1949},[1950,1994,2024],{"type":76,"content":1951},[1952],{"type":64,"attrs":1953,"content":1954},{"textAlign":47},[1955,1961,1966,1975,1980,1989],{"text":1956,"type":68,"marks":1957},"Virtual Companions:",[1958,1960],{"type":1185,"attrs":1959},{"color":1187},{"type":71},{"text":1962,"type":68,"marks":1963}," Yes, the virtual companions we mentioned earlier are coming. ",[1964],{"type":1185,"attrs":1965},{"color":1187},{"text":1967,"type":68,"marks":1968},"AI-powered virtual assistants",[1969,1972,1974],{"type":199,"attrs":1970},{"href":1971,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.radfieldhomecare.co.uk/services/connected-care/miicare",{"type":1185,"attrs":1973},{"color":1196},{"type":1198},{"text":1976,"type":68,"marks":1977}," and ",[1978],{"type":1185,"attrs":1979},{"color":1187},{"text":1981,"type":68,"marks":1982},"social “robots”",[1983,1986,1988],{"type":199,"attrs":1984},{"href":1985,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.euronews.com/health/2024/03/14/this-australian-care-home-uses-an-ai-companion-to-help-residents-suffering-from-dementia",{"type":1185,"attrs":1987},{"color":1196},{"type":1198},{"text":1990,"type":68,"marks":1991}," can help reduce loneliness and provide companionship for individuals receiving care at home, especially in between care worker visits. ",[1992],{"type":1185,"attrs":1993},{"color":1187},{"type":76,"content":1995},[1996],{"type":64,"attrs":1997,"content":1998},{"textAlign":47},[1999,2005,2010,2019],{"text":2000,"type":68,"marks":2001},"Smart Sensors and Monitoring:",[2002,2004],{"type":1185,"attrs":2003},{"color":1187},{"type":71},{"text":2006,"type":68,"marks":2007}," Discreet smart home sensors combined with AI can provide insights into daily routines. Gentle reminders for meals or medications to support independence, while pattern recognition can identify potential falls or changes in health status before they become crises. ",[2008],{"type":1185,"attrs":2009},{"color":1187},{"text":2011,"type":68,"marks":2012},"Smart pill dispensers with AI",[2013,2016,2018],{"type":199,"attrs":2014},{"href":2015,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.care.ai/smart-assisted-living.html",{"type":1185,"attrs":2017},{"color":1196},{"type":1198},{"text":2020,"type":68,"marks":2021}," can ensure medication adherence and reduce the risk of missed doses, particularly for those who manage their medications independently. ",[2022],{"type":1185,"attrs":2023},{"color":1187},{"type":76,"content":2025},[2026],{"type":64,"attrs":2027,"content":2028},{"textAlign":47},[2029,2035,2040,2049],{"text":2030,"type":68,"marks":2031},"Preventing Falls:",[2032,2034],{"type":1185,"attrs":2033},{"color":1187},{"type":71},{"text":2036,"type":68,"marks":2037}," AI-powered cameras and sensors can detect subtle changes in resident movement that might indicate a ",[2038],{"type":1185,"attrs":2039},{"color":1187},{"text":2041,"type":68,"marks":2042},"higher risk for falls.",[2043,2046,2048],{"type":199,"attrs":2044},{"href":2045,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.southwestlondon.icb.nhs.uk/news/ai-in-care-homes-to-reduce-falls-and-hospital-stays/",{"type":1185,"attrs":2047},{"color":1196},{"type":1198},{"text":2050,"type":68,"marks":2051}," This allows you to intervene with preventative measures, keeping residents safer. ",[2052],{"type":1185,"attrs":2053},{"color":1187},{"type":115,"attrs":2055,"content":2056},{"level":117,"textAlign":47},[2057],{"text":2058,"type":68,"marks":2059},"What Are the Challenges of Artificial Intelligence (AI)?",[2060,2062],{"type":1185,"attrs":2061},{"color":1187},{"type":71},{"type":64,"attrs":2064,"content":2065},{"textAlign":47},[2066,2071,2080],{"text":2067,"type":68,"marks":2068},"With any new technology, it’s important to consider",[2069],{"type":1185,"attrs":2070},{"color":1187},{"text":2072,"type":68,"marks":2073}," potential challenges alongside benefits. ",[2074,2077,2079],{"type":199,"attrs":2075},{"href":2076,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.ox.ac.uk/news/2024-02-22-experts-call-responsible-use-generative-ai-adult-social-care#:~:text=However%2C%20the%20rapid%20development%20and,such%20technology%20is%20used%20inappropriately.",{"type":1185,"attrs":2078},{"color":1196},{"type":1198},{"text":2081,"type":68,"marks":2082},"Here are some key things to keep in mind with AI in social care:",[2083],{"type":1185,"attrs":2084},{"color":1187},{"type":73,"content":2086},[2087,2103,2119,2135],{"type":76,"content":2088},[2089],{"type":64,"attrs":2090,"content":2091},{"textAlign":47},[2092,2098],{"text":2093,"type":68,"marks":2094},"Data Privacy and Security:",[2095,2097],{"type":1185,"attrs":2096},{"color":1187},{"type":71},{"text":2099,"type":68,"marks":2100}," AI relies on data, so choosing AI solutions with robust data security protocols is vital. Safeguarding resident data and ensuring AI is used responsibly are priorities for any solution you implement. Choose those designed with privacy in mind and that adhere to strict regulations. ",[2101],{"type":1185,"attrs":2102},{"color":1187},{"type":76,"content":2104},[2105],{"type":64,"attrs":2106,"content":2107},{"textAlign":47},[2108,2114],{"text":2109,"type":68,"marks":2110},"Maintain Human Touch: ",[2111,2113],{"type":1185,"attrs":2112},{"color":1187},{"type":71},{"text":2115,"type":68,"marks":2116},"AI should always augment, not replace, the expertise and compassion of care staff. The human elements of care - empathy, connection, and intuition - are irreplaceable. It’s about empowering staff, not replacing them. ",[2117],{"type":1185,"attrs":2118},{"color":1187},{"type":76,"content":2120},[2121],{"type":64,"attrs":2122,"content":2123},{"textAlign":47},[2124,2130],{"text":2125,"type":68,"marks":2126},"Cost and Accessibility: ",[2127,2129],{"type":1185,"attrs":2128},{"color":1187},{"type":71},{"text":2131,"type":68,"marks":2132},"While AI solutions are improving over time, it’s essential to ensure that they are accessible to care providers of different sizes and budgets. ",[2133],{"type":1185,"attrs":2134},{"color":1187},{"type":76,"content":2136},[2137],{"type":64,"attrs":2138,"content":2139},{"textAlign":47},[2140,2146],{"text":2141,"type":68,"marks":2142},"Explain AI:",[2143,2145],{"type":1185,"attrs":2144},{"color":1187},{"type":71},{"text":2147,"type":68,"marks":2148}," Staff and residents should understand how AI is used in their care setting. Consider implementing and sharing an AI data policy with your business. Transparency builds trust and confidence in these new tools. ",[2149],{"type":1185,"attrs":2150},{"color":1187},{"type":115,"attrs":2152,"content":2153},{"level":117,"textAlign":47},[2154],{"text":2155,"type":68,"marks":2156},"Three AI Perspectives",[2157,2159],{"type":1185,"attrs":2158},{"color":1187},{"type":71},{"type":64,"attrs":2161,"content":2162},{"textAlign":47},[2163,2168],{"text":2164,"type":68,"marks":2165},"There are three personas in a care home interacting with AI, challenging its use, and experiencing the benefits or consequences of AI in your care home. Each persona has ",[2166],{"type":1185,"attrs":2167},{"color":1187},{"text":2169,"type":68,"marks":2170},"specific expectations from AI: ",[2171,2174,2176],{"type":199,"attrs":2172},{"href":2173,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.ncbi.nlm.nih.gov/books/NBK593310/",{"type":1185,"attrs":2175},{"color":1196},{"type":1198},{"type":149,"attrs":2178,"content":2180},{"order":2179},1,[2181,2197,2213],{"type":76,"content":2182},[2183],{"type":64,"attrs":2184,"content":2185},{"textAlign":47},[2186,2192],{"text":2187,"type":68,"marks":2188},"The Caregiver’s View:",[2189,2191],{"type":1185,"attrs":2190},{"color":1187},{"type":71},{"text":2193,"type":68,"marks":2194}," AI helps streamline tasks and provide a clearer picture of resident needs, giving staff more time for meaningful interactions.",[2195],{"type":1185,"attrs":2196},{"color":1187},{"type":76,"content":2198},[2199],{"type":64,"attrs":2200,"content":2201},{"textAlign":47},[2202,2208],{"text":2203,"type":68,"marks":2204},"The Resident’s View:",[2205,2207],{"type":1185,"attrs":2206},{"color":1187},{"type":71},{"text":2209,"type":68,"marks":2210}," AI can support autonomy, personalise care plans, and offer a friendly “voice” when companionship is needed.",[2211],{"type":1185,"attrs":2212},{"color":1187},{"type":76,"content":2214},[2215],{"type":64,"attrs":2216,"content":2217},{"textAlign":47},[2218,2224],{"text":2219,"type":68,"marks":2220},"The Manager’s View: ",[2221,2223],{"type":1185,"attrs":2222},{"color":1187},{"type":71},{"text":2225,"type":68,"marks":2226},"AI can drive operational efficiencies, assist in accurately forecasting staffing needs, optimise rotas, and support the creation of happier, more efficient care settings. ",[2227],{"type":1185,"attrs":2228},{"color":1187},{"type":115,"attrs":2230,"content":2231},{"level":117,"textAlign":47},[2232],{"text":2233,"type":68,"marks":2234},"AI & Deputy: A Powerful Combination",[2235,2237],{"type":1185,"attrs":2236},{"color":1187},{"type":71},{"type":64,"attrs":2239,"content":2240},{"textAlign":47},[2241,2246,2255],{"text":2242,"type":68,"marks":2243},"At Deputy, we believe AI’s greatest strength is its ability to help care providers and those they serve. Our ",[2244],{"type":1185,"attrs":2245},{"color":1187},{"text":2247,"type":68,"marks":2248},"advanced workforce management platform",[2249,2252,2254],{"type":199,"attrs":2250},{"href":2251,"uuid":47,"anchor":47,"target":202,"linktype":203},"https://www.deputy.com/gb/ai",{"type":1185,"attrs":2253},{"color":1196},{"type":1198},{"text":2256,"type":68,"marks":2257}," uses predictive AI to simplify scheduling, reduce administrative burden, and empower your staff. ",[2258],{"type":1185,"attrs":2259},{"color":1187},{"type":64,"attrs":2261,"content":2262},{"textAlign":47},[2263],{"text":2264,"type":68,"marks":2265},"Our position is that AI has immense potential to reshape social care for the better. By integrating AI responsibly and prioritising human connection, we can create a care model that benefits residents, supports care professionals, and makes social care more efficient and sustainable. Think of it as a partnership where AI and human caregivers work hand-in-hand. ",[2266],{"type":1185,"attrs":2267},{"color":1187},{"type":64,"attrs":2269,"content":2270},{"textAlign":47},[2271,2276,2284],{"text":2272,"type":68,"marks":2273},"Contact ",[2274],{"type":1185,"attrs":2275},{"color":1187},{"text":2277,"type":68,"marks":2278},"one of our experts ",[2279,2281,2283],{"type":199,"attrs":2280},{"href":844,"uuid":47,"anchor":47,"target":47,"linktype":203},{"type":1185,"attrs":2282},{"color":1196},{"type":1198},{"text":2285,"type":68,"marks":2286},"today to learn how Deputy’s AI-powered rota software can help you plan staffing more efficiently and deliver high-quality care.",[2287],{"type":1185,"attrs":2288},{"color":1187},"2026-05-01 00:00",{"_uid":2291,"title":32,"imgSrc":20,"plugin":33,"imageAlt":2292,"minWidth":910,"imageName":2293,"imageS3Key":2294,"description":38,"mobileWidth":913,"desktopWidth":913,"assetSelector":20,"imagePublicUrl":2295,"imageOriginalUrl":2296,"sourceImageWidth":910,"sourceImageHeight":916},"60954570-77d6-41da-b2b8-abffbaba9213","AI in Social Care:  Powering Better Care and a Happier 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Staffing Mistakes to Avoid in Healthcare","2022-03-04T22:39:07.467Z","2023-03-21T05:38:37.809Z","2023-03-21T05:38:37.844Z",113321325,"f62d560a-39e0-4995-bbb5-c6e05a029a7b",{"seo":2393,"_uid":2398,"author":2399,"content":2400,"headline":2846,"component":906,"post_date":2847,"thumbnail":2848,"types_tag":2854,"features_tag":2855,"show_resource":56,"industries_tag":2858,"related_articles":2859,"ways_of_working_tag":2860},{"_uid":2394,"title":13,"plugin":14,"seoTitle":2395,"description":16,"seoKeywords":2396,"seoTitleInput":2386,"seoDescription":2397},"25449303-9b47-4239-8eb4-7c30840bef4a","Common Staffing Mistakes to Avoid in Healthcare - Deputy UK","retention, staff shortages, scheduling","To preserve the staff you’ve invested so much in, uncover common staffing mistakes to avoid so you can keep your best employees devoted to your practice and patients.","309d00e4-5ff0-4003-91cc-d9eba992a133","9f515bca-233e-48f3-8c87-406bb431d204",[2401],{"_uid":2402,"content":2403,"component":460},"58559b56-9fc4-4b3c-8336-4fa7cbeff3ba",{"type":61,"content":2404},[2405,2427,2438,2446,2452,2460,2481,2519,2559,2596,2604,2627,2664,2701,2708,2718,2719,2727,2748,2770,2777,2784,2792,2799,2806,2828,2841,2842,2843],{"type":64,"content":2406},[2407,2409,2416,2418,2425],{"text":2408,"type":68},"In recent years, medical practices have witnessed more and more staff leaving their roles. 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For the average hospital, NSI Nursing Solutions puts the price tag of turnover at ",{"text":2432,"type":68,"marks":2433},"up to $9 million yearly",[2434],{"type":199,"attrs":2435},{"href":2436,"uuid":47,"anchor":47,"custom":2414,"target":234,"linktype":203},"https://www.beckershospitalreview.com/finance/hospitals-average-100-percent-staff-turnover-every-5-years-heres-what-that-costs",{"text":113,"type":68},{"type":64,"content":2439},[2440],{"text":2441,"type":68,"marks":2442},"Whether practice managers realize it or not, staffing mistakes have heavily contributed to healthcare staff being unhappy and leaving the industry. These errors made staff feel unsupported, unmotivated, and burned out in their roles. This, of course, also had a negative impact on patients and the care they received. ",[2443],{"type":2444,"attrs":2445},"styled",{"class":20},{"type":64,"content":2447},[2448],{"text":2397,"type":68,"marks":2449},[2450],{"type":2444,"attrs":2451},{"class":20},{"type":115,"attrs":2453,"content":2454},{"level":117},[2455],{"text":2456,"type":68,"marks":2457},"Overlooking staff burnout ",[2458],{"type":2444,"attrs":2459},{"class":20},{"type":64,"content":2461},[2462,2467,2476],{"text":2463,"type":68,"marks":2464},"The healthcare working environment comes with a lot of responsibilities, challenges, and stress. This combined can lead medical staff to feel burned out. And the COVID-19 pandemic has only increased workloads, ",[2465],{"type":2444,"attrs":2466},{"class":20},{"text":2468,"type":68,"marks":2469},"schedules",[2470,2473,2475],{"type":199,"attrs":2471},{"href":352,"uuid":47,"anchor":47,"custom":2472,"target":47,"linktype":203},{},{"type":2444,"attrs":2474},{"class":20},{"type":1198},{"text":2477,"type":68,"marks":2478},", and unbalanced staff ratios. ",[2479],{"type":2444,"attrs":2480},{"class":20},{"type":64,"content":2482},[2483,2488,2499,2504,2514],{"text":2484,"type":68,"marks":2485},"Burnout caused a lot of staff to feel less motivated at work, according to our ",[2486],{"type":2444,"attrs":2487},{"class":20},{"text":2489,"type":68,"marks":2490},"survey of more than 500 health professionals",[2491,2496,2498],{"type":199,"attrs":2492},{"href":2493,"uuid":2494,"anchor":47,"custom":2495,"target":47,"linktype":467},"/gb/insights/the-21-22-clinics-trends-report","7ab9fb18-f150-4c15-ad15-570ef704c146",{},{"type":2444,"attrs":2497},{"class":20},{"type":1198},{"text":2500,"type":68,"marks":2501},". 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You can also offer ",[2502],{"type":2444,"attrs":2503},{"class":20},{"text":2505,"type":68,"marks":2506},"one central platform",[2507,2511,2513],{"type":199,"attrs":2508},{"href":2509,"uuid":47,"anchor":47,"custom":2510,"target":47,"linktype":203},"https://www.deputy.com/gb/features/collaboration",{},{"type":2444,"attrs":2512},{"class":20},{"type":1198},{"text":2515,"type":68,"marks":2516}," to help staff collaborate and balance workloads with other colleagues. ",[2517],{"type":2444,"attrs":2518},{"class":20},{"type":64,"content":2520},[2521,2526,2534,2543,2548,2554],{"text":2522,"type":68,"marks":2523},"Your practice can set up regular",[2524],{"type":2444,"attrs":2525},{"class":20},{"text":370,"type":68,"marks":2527},[2528,2532],{"type":199,"attrs":2529},{"href":2530,"uuid":47,"anchor":47,"custom":2531,"target":47,"linktype":203},"https://www.deputy.com/gb/features/performance-management",{},{"type":2444,"attrs":2533},{"class":20},{"text":2535,"type":68,"marks":2536},"surveys",[2537,2540,2542],{"type":199,"attrs":2538},{"href":2530,"uuid":47,"anchor":47,"custom":2539,"target":47,"linktype":203},{},{"type":2444,"attrs":2541},{"class":20},{"type":1198},{"text":2544,"type":68,"marks":2545}," so staff can have a platform to voice how they feel and any workload concerns. Use these surveys to check in on your team’s ",[2546],{"type":2444,"attrs":2547},{"class":20},{"text":2549,"type":68,"marks":2550},"satisfaction and engagement",[2551,2553],{"type":2444,"attrs":2552},{"class":20},{"type":1198},{"text":2555,"type":68,"marks":2556}," and proactively address any signs of burnout quickly. ",[2557],{"type":2444,"attrs":2558},{"class":20},{"type":64,"content":2560},[2561,2566,2576,2581,2591],{"text":2562,"type":68,"marks":2563},"Long hours and physical labor can add up and take a toll on your staff. You can provide apps like ",[2564],{"type":2444,"attrs":2565},{"class":20},{"text":2567,"type":68,"marks":2568},"Calm",[2569,2573,2575],{"type":199,"attrs":2570},{"href":2571,"uuid":47,"anchor":47,"custom":2572,"target":47,"linktype":47},"https://business.calm.com/",{},{"type":2444,"attrs":2574},{"class":20},{"type":1198},{"text":2577,"type":68,"marks":2578}," or ",[2579],{"type":2444,"attrs":2580},{"class":20},{"text":2582,"type":68,"marks":2583},"Headspace",[2584,2588,2590],{"type":199,"attrs":2585},{"href":2586,"uuid":47,"anchor":47,"custom":2587,"target":47,"linktype":47},"https://get.headspace.com/",{},{"type":2444,"attrs":2589},{"class":20},{"type":1198},{"text":2592,"type":68,"marks":2593}," to help employees reduce stress and get better sleep. Also consider offering team gatherings outside of the office so staff can get time out of the office. When employees are happier and healthier, they’re more connected to their work.",[2594],{"type":2444,"attrs":2595},{"class":20},{"type":115,"attrs":2597,"content":2598},{"level":117},[2599],{"text":2600,"type":68,"marks":2601},"Ignoring unhealthy work-life balance",[2602],{"type":2444,"attrs":2603},{"class":20},{"type":64,"content":2605},[2606,2611,2617,2622],{"text":2607,"type":68,"marks":2608},"In our ",[2609],{"type":2444,"attrs":2610},{"class":20},{"text":2612,"type":68,"marks":2613},"State of Shift Work report",[2614,2616],{"type":2444,"attrs":2615},{"class":20},{"type":1198},{"text":425,"type":68,"marks":2618},[2619,2620],{"type":71},{"type":2444,"attrs":2621},{"class":20},{"text":2623,"type":68,"marks":2624},"almost half of healthcare workers shared that their work-life balance has suffered over the past year. And the COVID-19 pandemic has complicated boundaries between work and home. Without a proper balance, employees can be left feeling overwhelmed and consider leaving their jobs.",[2625],{"type":2444,"attrs":2626},{"class":20},{"type":64,"content":2628},[2629,2634,2644,2649,2659],{"text":2630,"type":68,"marks":2631},"To keep your employees happy and re-energized to provide top-quality care for your patients, ",[2632],{"type":2444,"attrs":2633},{"class":20},{"text":2635,"type":68,"marks":2636},"communicate",[2637,2641,2643],{"type":199,"attrs":2638},{"href":2639,"uuid":47,"anchor":47,"custom":2640,"target":47,"linktype":203},"https://www.deputy.com/gb/blog/the-ultimate-workforce-communication-checklist",{},{"type":2444,"attrs":2642},{"class":20},{"type":1198},{"text":2645,"type":68,"marks":2646}," with your staff about their workloads. Are there any areas where you can ",[2647],{"type":2444,"attrs":2648},{"class":20},{"text":2650,"type":68,"marks":2651},"reduce admin tasks",[2652,2656,2658],{"type":199,"attrs":2653},{"href":2654,"uuid":47,"anchor":47,"custom":2655,"target":47,"linktype":203},"https://www.deputy.com/gb/industry/healthcare",{},{"type":2444,"attrs":2657},{"class":20},{"type":1198},{"text":2660,"type":68,"marks":2661}," to help your team shave a few items off their list?",[2662],{"type":2444,"attrs":2663},{"class":20},{"type":64,"content":2665},[2666,2671,2681,2686,2696],{"text":2667,"type":68,"marks":2668},"Consider offering ",[2669],{"type":2444,"attrs":2670},{"class":20},{"text":2672,"type":68,"marks":2673},"rotating schedules",[2674,2678,2680],{"type":199,"attrs":2675},{"href":2676,"uuid":47,"anchor":47,"custom":2677,"target":47,"linktype":203},"https://www.deputy.com/gb/blog/signs-you-should-implement-rotating-schedules",{},{"type":2444,"attrs":2679},{"class":20},{"type":1198},{"text":2682,"type":68,"marks":2683}," so you can spread night and weekend shifts, and look into offering telecommuting work arrangements. A ",[2684],{"type":2444,"attrs":2685},{"class":20},{"text":2687,"type":68,"marks":2688},"scheduling app",[2689,2693,2695],{"type":199,"attrs":2690},{"href":2691,"uuid":47,"anchor":47,"custom":2692,"target":47,"linktype":203},"https://www.deputy.com/gb/mobile",{},{"type":2444,"attrs":2694},{"class":20},{"type":1198},{"text":2697,"type":68,"marks":2698}," can also give your staff more control over their schedules and help them balance life outside work. These apps make it far easier for them to set their availability, claim the shifts they want, and swap shifts with qualified team members if they need to take personal time off or have family commitments to take care of. ",[2699],{"type":2444,"attrs":2700},{"class":20},{"type":64,"content":2702},[2703],{"text":2704,"type":68,"marks":2705},"Take a cue from Jessica W. from Erko Dental who says a scheduling app “has made her staff a lot happier because they can easily submit leave or swap shifts – it gives them the convenience to know when they’re on and helps them work their own lives when they’re on and helps them work out their own lives around that.”",[2706],{"type":2444,"attrs":2707},{"class":20},{"type":2709,"attrs":2710},"blok",{"id":2711,"body":2712},"b0864dd1-0c0e-43ab-9014-4c11ab336767",[2713],{"_uid":2714,"component":2715,"form_title":2716,"embed_form_id":2717,"spacer_bottom":20,"spacer_bottom_mobile":20},"i-ed9ee0d7-87a2-4a73-83d4-bb1f4fa57341","cms-marketo-form","Subscribe for more news, tips, and inspiration from Deputy","1520",{"type":64},{"type":115,"attrs":2720,"content":2721},{"level":117},[2722],{"text":2723,"type":68,"marks":2724},"Neglecting staff development opportunities",[2725],{"type":2444,"attrs":2726},{"class":20},{"type":64,"content":2728},[2729,2734,2743],{"text":2730,"type":68,"marks":2731},"Many healthcare professionals want to develop and grow in their careers, but don’t get the opportunity. In fact, at least fifteen percent of healthcare workers aren’t getting the chance to improve their expertise according to our ",[2732],{"type":2444,"attrs":2733},{"class":20},{"text":2612,"type":68,"marks":2735},[2736,2740,2742],{"type":199,"attrs":2737},{"href":2738,"uuid":47,"anchor":47,"custom":2739,"target":47,"linktype":203},"https://www.deputy.com/gb/insights/the_2022_state_of_shift_work_report",{},{"type":2444,"attrs":2741},{"class":20},{"type":1198},{"text":2744,"type":68,"marks":2745},". ",[2746],{"type":2444,"attrs":2747},{"class":20},{"type":64,"content":2749},[2750,2755,2765],{"text":2751,"type":68,"marks":2752},"Your practice can provide more resources to help your team ",[2753],{"type":2444,"attrs":2754},{"class":20},{"text":2756,"type":68,"marks":2757},"learn and grow",[2758,2762,2764],{"type":199,"attrs":2759},{"href":2760,"uuid":47,"anchor":47,"custom":2761,"target":47,"linktype":203},"https://www.deputy.com/gb/blog/tips-to-help-your-staff-learn-and-grow",{},{"type":2444,"attrs":2763},{"class":20},{"type":1198},{"text":2766,"type":68,"marks":2767},". You can offer reimbursements for training classes, conferences, or programs to help staff gain new skills. Staff will be excited to bring back their new skills and apply them in their role.",[2768],{"type":2444,"attrs":2769},{"class":20},{"type":64,"content":2771},[2772],{"text":2773,"type":68,"marks":2774},"Take some inspiration from Vince Rukstali, owner of Papillion Animal Hospital, who shares “to help make our staff feel supported [in career progression], we send our nurses for out of state continuing ED. They get to go to large conferences and participate in web labs and learn new skills.”",[2775],{"type":2444,"attrs":2776},{"class":20},{"type":64,"content":2778},[2779],{"text":2780,"type":68,"marks":2781},"And if budget is light, your practice can offer mentorship programs or special project assignments. 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Check out this workbook that outlines the who, what, and why of the process.","2007e516-a1fa-4b26-836a-8edb69a52980",[2892],{"_uid":2893,"content":2894,"component":460},"7bf5c45a-f91f-48d2-96bd-f799ce6d49ef",{"type":61,"content":2895},[2896,2903,2910,2915,2922,2927],{"type":64,"content":2897},[2898],{"text":2899,"type":68,"marks":2900},"Do you work in residential care and feel like you could be doing more with technology? Are you looking for a way to make the case to decision-makers that digital transformation is necessary? If so, we have just what you need!",[2901],{"type":2444,"attrs":2902},{"class":20},{"type":64,"content":2904},[2905],{"text":2906,"type":68,"marks":2907},"It’s easy to overcomplicate business cases, and they then become unwieldy and difficult to manage. And when it comes to high profile digital projects, everybody is afraid of repeating the mistakes of the past. Therefore, a pragmatic approach to building business cases is the best way forward. That’s not to say they need to be overly simplified – far from it.",[2908],{"type":2444,"attrs":2909},{"class":20},{"type":64,"content":2911},[2912],{"type":238,"attrs":2913},{"alt":20,"src":2914,"title":20},"https://a.storyblok.com/f/64010/1200x1000/05d26a9e68/time-clock-payroll-healthcare-global.png",{"type":64,"content":2916},[2917],{"text":2918,"type":68,"marks":2919},"Our free workbook will help you build a rock-solid business case for digital transformation in your care home. It covers all the important aspects of this process, from justifying the investment, to impact on resources, to outlining the benefits of going digital.",[2920],{"type":2444,"attrs":2921},{"class":20},{"type":64,"content":2923},[2924],{"type":238,"attrs":2925},{"alt":20,"src":2926,"title":20},"https://a.storyblok.com/f/64010/3334x1876/a1799e6f3e/assets_digital-transformation_thumbnail_workbook.png",{"type":64,"content":2928},[2929,2934],{"text":2930,"type":68,"marks":2931},"With clear instructions and helpful tips, this workbook takes the guesswork out of making your case for change. So what are you waiting for? ",[2932],{"type":2444,"attrs":2933},{"class":20},{"text":2935,"type":68,"marks":2936},"Download our workbook today!",[2937,2940],{"type":199,"attrs":2938},{"href":2939,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.deputy.com/gb/insights/digital-transformation-business-case-workbook",{"type":2444,"attrs":2941},{"class":20},"2024-06-14 00:00",{"_uid":2944,"title":32,"imgSrc":20,"plugin":33,"imageAlt":2945,"minWidth":910,"imageName":2946,"imageS3Key":2947,"description":38,"mobileWidth":1534,"desktopWidth":1534,"assetSelector":20,"imagePublicUrl":2948,"imageOriginalUrl":2926,"sourceImageWidth":2949,"sourceImageHeight":2950},"69bee520-8397-400e-9dff-42a90e916176","Business Case Digital Transformation Healthcare Residential Care Workbook","assets_digital-transformation_thumbnail_workbook.png","f/64010/3334x1876/a1799e6f3e/assets_digital-transformation_thumbnail_workbook.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/3334x1876/a1799e6f3e/assets_digital-transformation_thumbnail_workbook.png",3334,1876,[924],[950,971],[1062],[2955,2956,2957],"f97587e3-7263-4ae7-bb68-704a493a0839","89e1fef1-3f1e-4b01-832b-ce1688f4d988","d6ca7003-a825-4280-a5a7-a63e22529a79",[2862,2959],"abedf400-2224-4ee4-bd94-89217f11f506","how-to-build-a-business-case-for-digital-transformation-in-residential-care-a-workbook","gb/blog/how-to-build-a-business-case-for-digital-transformation-in-residential-care-a-workbook",-68490,[],"e471ae27-4311-4f35-8214-7487a9752ac1","2022-06-14T13:15:45.444Z",[2967,2970],{"id":2968,"name":2877,"slug":2960,"published":56,"full_slug":2969,"is_folder":50,"parent_id":1712},152349734,"us/blog/how-to-build-a-business-case-for-digital-transformation-in-residential-care-a-workbook",{"id":2971,"name":2877,"slug":2960,"published":56,"full_slug":2972,"is_folder":50,"parent_id":1708},152349733,"au/blog/how-to-build-a-business-case-for-digital-transformation-in-residential-care-a-workbook",{"name":2974,"created_at":2975,"published_at":2976,"updated_at":2977,"id":2978,"uuid":2979,"content":2980,"slug":3144,"full_slug":3145,"sort_by_date":47,"position":3146,"tag_list":3147,"is_startpage":50,"parent_id":1702,"meta_data":47,"group_id":3148,"first_published_at":3149,"release_id":47,"lang":54,"path":47,"alternates":3150,"default_full_slug":47,"translated_slugs":47,"_stopResolving":56},"How Much Time, and Money, Is Your Care Home Wasting on Manual Processes?","2024-02-19T16:28:03.151Z","2024-02-21T10:24:33.734Z","2024-02-21T10:24:33.761Z",445895315,"43bc362b-3094-4743-a86c-f3987d6032c5",{"seo":2981,"_uid":2986,"author":1158,"content":2987,"headline":2974,"component":906,"post_date":3128,"thumbnail":3129,"types_tag":3135,"features_tag":3136,"show_resource":56,"industries_tag":3140,"related_articles":3141},{"_uid":2982,"title":13,"plugin":14,"seoTitle":2983,"description":16,"seoKeywords":2984,"seoTitleInput":2974,"seoDescription":2985},"b1c6d0a9-770f-4eb9-b171-e823915fd65d","How Much Time, and Money, Is Your Care Home Wasting on Manual Processes? — Deputy","employee scheduling, time and attendance, payroll management","Revamp your care home's time and attendance processes with Deputy. Save hours on payroll management, reduce admin errors, and boost your operational efficiency.  ","8c0f931e-2292-4ff8-bc13-075fcfe765d6",[2988],{"_uid":2989,"content":2990,"component":460},"c611a13b-dca0-44e6-b012-d1d271d92c1f",{"type":61,"content":2991},[2992,2996,3002,3006,3010,3014,3029,3040,3044,3051,3055,3059,3063,3070,3081,3085,3089,3093,3097,3104,3116],{"type":64,"content":2993},[2994],{"text":2995,"type":68},"If you are still mapping out timesheets and rosters with a pen and paper, it might be time to consider a new way of working. As a business owner or manager, your time is incredibly valuable. How much of it are you currently spending on paperwork that could easily be automated?",{"type":64,"content":2997},[2998],{"type":238,"attrs":2999},{"id":3000,"alt":20,"src":557,"title":20,"source":20,"copyright":20,"meta_data":3001},1886151,{},{"type":64,"content":3003},[3004],{"text":3005,"type":68},"At Ascot Residential Homes, scheduling was difficult for everyone, too. The weekly rota was published on a laminated form, with an accompanying “gap list” showing staff where shifts were available. It wasn’t working.",{"type":64,"content":3007},[3008],{"text":3009,"type":68},"“People would put their signature next to the gaps, but never show up because they either forgot or changed their mind,” says owner David Tanner.",{"type":64,"content":3011},[3012],{"text":3013,"type":68},"Even when the business moved to spreadsheets and a clocking-in system, visibility was still problematic. Staff couldn’t clearly see how the hours they worked translated into pay. In an industry that traditionally has high staff turnover, this is one of the “little things” that can make the difference between people leaving or staying.",{"type":64,"content":3015},[3016,3018,3019,3020,3022,3027],{"text":3017,"type":68},"Confusing timesheets led to messy payroll. ”It was quite literally the most laborious exercise you could ever imagine,” says David.“We were manually drawing up the hours of a schedule two or three times a day, adding up total hours each week, and cross-referencing against pay rates.”",{"type":459},{"type":459},{"text":3021,"type":68},"Using ",{"text":372,"type":68,"marks":3023},[3024],{"type":199,"attrs":3025},{"href":3026,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.deputy.com/gb",{"text":3028,"type":68}," transformed scheduling and payroll at Ascot Residential Homes. “I asked the person in charge of scheduling what she would do if we took Deputy away. She had a two-word answer: ‘I’d resign!’”.",{"type":64,"content":3030},[3031,3033,3038],{"text":3032,"type":68},"Once timesheets are approved, Deputy",{"text":3034,"type":68,"marks":3035}," integrates with various payroll systems. ",[3036],{"type":199,"attrs":3037},{"href":1447,"uuid":47,"anchor":47,"target":234,"linktype":203},{"text":3039,"type":68},"Since Deputy was implemented, time spent managing payroll at Ascot Residential Homes has reduced from 160 hours to 8 hours. ",{"type":64,"content":3041},[3042],{"text":3043,"type":68},"\"We've been making good use of the time and money we save using Deputy,\" says David. \"The hours we save go back into extra pay and staffing.\" ",{"type":64,"content":3045},[3046],{"type":238,"attrs":3047},{"id":3048,"alt":20,"src":3049,"title":20,"source":20,"copyright":20,"meta_data":3050},1549912,"https://a.storyblok.com/f/64010/930x731/b53d973a3c/st-josephs-hospice-customer-solution-image.png",{},{"type":64,"content":3052},[3053],{"text":3054,"type":68},"St Joseph's Hospice is a charity organisation that cares for people with end-of-life care and palliative needs. Deputy has helped the hospice save money on using agency workers. ",{"type":64,"content":3056},[3057],{"text":3058,"type":68},"\"Deputy has helped us in the way of cost-saving - reducing our agency use and utilising more of our temporary workers, like staff nurses and healthcare assistants, says Su San Chan, Head of HR at St Joseph's Hospice. ",{"type":64,"content":3060},[3061],{"text":3062,"type":68},"\"It's saved us a lot of time contacting candidates and opening the shift out through the app. It's saved at least half-a-day or a day's work calling around temporary workers.\"",{"type":64,"content":3064},[3065],{"type":238,"attrs":3066},{"id":3067,"alt":20,"src":3068,"title":20,"source":20,"copyright":20,"meta_data":3069},3333821,"https://a.storyblok.com/f/64010/663x440/f23e388a96/aspen-hill-village-we-care-01_optimized.png",{},{"type":64,"content":3071},[3072,3074,3079],{"text":3073,"type":68},"Introducing ",{"text":3075,"type":68,"marks":3076},"Deputy ",[3077],{"type":199,"attrs":3078},{"href":2654,"uuid":47,"anchor":47,"target":234,"linktype":203},{"text":3080,"type":68},"at Aspen Hill Village quickly began to make a difference.",{"type":64,"content":3082},[3083],{"text":3084,"type":68},"Since implementing Deputy, Aspen Hill Village has saved up to £5,000 monthly with accurate timesheets. Aspen Hill Village had previously used a paper-based system to manage staff timesheets and schedules. It was down to the line manager to record all employees’ hours and to create schedules for every one manually. Completed timesheets were then manually added into a central system, creating inevitable errors. And as if that wasn’t difficult enough, managers then had the complexity of overtime rates to deal with, which consumed more precious time.",{"type":64,"content":3086},[3087],{"text":3088,"type":68},"Moving away from a paper-based system for recording time and attendance immediately reduced the number of errors, with staff now clocking in using tablets. With Deputy’s scheduling capability, Aspen Hill Village could automate rotas, saving line managers hours of tedious admin work.",{"type":64,"content":3090},[3091],{"text":3092,"type":68},"And the benefits continued. Aspen Hill Village uses Deputy to integrate staff timesheets with its payroll system, reducing the number of errors during monthly payroll and automating overtime rate calculations. Admin staff now only have to field one or two payroll queries each month, rather than the 39 that they typically received with the old manual system.",{"type":64,"content":3094},[3095],{"text":3096,"type":68},"All of this means more efficiency and better management. “On timesheet inaccuracies alone, Deputy saves us between £2,000-£5,000 each month,” says Director Navjot Singh. “And it makes everything so much more visible and easy to manage. We use Deputy’s customised access levels so that line managers can create shifts and central managers can have an overview of everything happening.”",{"type":64,"content":3098},[3099],{"type":238,"attrs":3100},{"id":3101,"alt":20,"src":3102,"title":20,"source":20,"copyright":20,"meta_data":3103},1549955,"https://a.storyblok.com/f/64010/930x731/b98acd6b65/jo-williams-personal-caregivers-customer-story-image.png",{},{"type":64,"content":3105},[3106,3108,3115],{"text":3107,"type":68},"Deputy has become the employee scheduling software of choice for businesses that know the value of time. Find out how much time and money you could save by using Deputy’s free ",{"text":3109,"type":68,"marks":3110},"Scheduling ROI Calculator",[3111,3114],{"type":199,"attrs":3112},{"href":3113,"uuid":47,"anchor":47,"target":47,"linktype":203},"https://www.deputy.com/gb/insights/scheduling-roi-calculator",{"type":71},{"text":113,"type":68},{"type":64,"content":3117},[3118,3120,3126],{"text":3119,"type":68},"Stop wasting time on tedious tasks and start your ",{"text":3121,"type":68,"marks":3122},"free trial",[3123,3125],{"type":199,"attrs":3124},{"href":830,"uuid":47,"anchor":47,"target":47,"linktype":203},{"type":71},{"text":3127,"type":68}," today to keep your labor costs low and your margins healthy.","2024-02-20 00:00",{"_uid":3130,"title":32,"imgSrc":20,"plugin":33,"imageAlt":2974,"minWidth":910,"imageName":3131,"imageS3Key":3132,"description":38,"mobileWidth":1534,"desktopWidth":1534,"assetSelector":20,"imagePublicUrl":3133,"imageOriginalUrl":3134,"sourceImageWidth":910,"sourceImageHeight":916},"d95e1561-f36f-496f-9f98-84076d03946e","time-money-care-home-blog-emea-thumbnail.jpg","f/64010/1200x630/e4b49b04e5/time-money-care-home-blog-emea-thumbnail.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/e4b49b04e5/time-money-care-home-blog-emea-thumbnail.jpg","//a.storyblok.com/f/64010/1200x630/e4b49b04e5/time-money-care-home-blog-emea-thumbnail.jpg",[924],[971,1041,991,3137,3138,3139],"3cbab7d8-c02d-4f0a-ad9a-85afc9cb4bd6","48e977db-fa48-410c-a8f1-a78122a846fc","1776453c-e38f-4e7c-845e-e5724c4ac936",[1062,1647,1667,1682],[2391,3142,3143],"7dd6676d-1e5f-4542-b857-51d037edf606","90cf9185-26c8-4908-8522-a36270b8fc18","how-much-time-and-money-is-your-care-home-wasting-on-manual-processes","gb/blog/how-much-time-and-money-is-your-care-home-wasting-on-manual-processes",-69160,[],"e45b7ab7-032b-42ac-98f8-30bcc328a307","2024-02-20T17:44:47.078Z",[3151,3154],{"id":3152,"name":2974,"slug":3144,"published":56,"full_slug":3153,"is_folder":50,"parent_id":1712},447607309,"us/blog/how-much-time-and-money-is-your-care-home-wasting-on-manual-processes",{"id":3155,"name":2974,"slug":3144,"published":56,"full_slug":3156,"is_folder":50,"parent_id":1708},447607303,"au/blog/how-much-time-and-money-is-your-care-home-wasting-on-manual-processes","ai-in-social-care-powering-better-care-and-a-happier-workforce","gb/blog/ai-in-social-care-powering-better-care-and-a-happier-workforce",-69290,[],"f956d4b5-e698-4a3e-bb4a-7f383fadd37a","2024-05-16T12:04:49.407Z",[3164,3167],{"id":3165,"name":1714,"slug":3157,"published":56,"full_slug":3166,"is_folder":50,"parent_id":1712},497013979,"us/blog/ai-in-social-care-powering-better-care-and-a-happier-workforce",{"id":3168,"name":1714,"slug":3157,"published":56,"full_slug":3169,"is_folder":50,"parent_id":1708},497013978,"au/blog/ai-in-social-care-powering-better-care-and-a-happier-workforce",{"name":3171,"created_at":3172,"published_at":3173,"updated_at":3174,"id":3175,"uuid":3176,"content":3177,"slug":3901,"full_slug":3902,"sort_by_date":47,"position":3903,"tag_list":3904,"is_startpage":50,"parent_id":1702,"meta_data":47,"group_id":3905,"first_published_at":3906,"release_id":47,"lang":54,"path":47,"alternates":3907,"default_full_slug":47,"translated_slugs":47,"_stopResolving":56},"Essential Ways to Use AI and Automation in Retail ","2024-04-10T19:30:45.038Z","2026-09-15T03:26:46.331Z","2026-09-15T03:26:46.353Z",476419582,"6d4ae9b8-cc84-496e-a589-d565cbd50dc0",{"seo":3178,"_uid":3183,"AI_SEO":20,"author":3184,"content":3189,"headline":3773,"component":906,"post_date":3774,"thumbnail":3775,"types_tag":3782,"features_tag":3789,"show_resource":50,"industries_tag":3850,"related_articles":3900},{"_uid":3179,"title":13,"plugin":14,"schema":20,"noindex":50,"seoTitle":3180,"seoRating":50,"description":16,"seoKeywords":3181,"seoTitleInput":3171,"seoDescription":3182},"c995c1e5-101e-4c7c-a7a4-4ca4ab693d74","Essential Ways to Use AI and Automation in Retail  — Deputy UK","ai and automation in retail\nai in retail\nretail automation\nretail workforce management\nstaff rota software\nai labour forecasting\ndemand forecasting for retail\nauto-scheduling software\ncontrolling retail labour costs\nai inventory management\nretail scheduling software\nworking time compliance for retail\nai pricing optimisation\nshift swapping app\nuk retail staffing","AI and automation in retail can cut admin across inventory, rotas, timesheets, and pricing. See practical, UK-focused ways to save time and control costs.","cec0a975-d0c4-4577-8cab-d28c675f021d",{"name":22,"created_at":23,"published_at":24,"updated_at":25,"id":26,"uuid":27,"content":3185,"slug":45,"full_slug":46,"sort_by_date":47,"position":48,"tag_list":3187,"is_startpage":50,"parent_id":51,"meta_data":47,"group_id":52,"first_published_at":53,"release_id":47,"lang":54,"path":47,"alternates":3188,"default_full_slug":47,"translated_slugs":47,"_stopResolving":56},{"_uid":29,"name":22,"image":3186,"component":43,"description":44},{"_uid":31,"title":32,"plugin":33,"imageAlt":34,"minWidth":35,"imageName":36,"imageS3Key":37,"description":38,"mobileWidth":39,"desktopWidth":39,"assetSelector":20,"imagePublicUrl":40,"imageOriginalUrl":41,"sourceImageWidth":42,"sourceImageHeight":42},[],[],[3190,3476,3491],{"_uid":3191,"content":3192,"component":460},"a6539ce0-a878-43f1-8c3b-fbc4c20fdf07",{"type":61,"content":3193},[3194,3199,3225,3229,3240,3245,3249,3254,3258,3263,3267,3272,3276,3280,3284,3289,3293,3297,3301,3306,3318,3323,3327,3332,3342,3354,3359,3363,3395,3411,3416,3420,3425,3443,3447,3452,3456,3461,3465],{"type":115,"attrs":3195,"content":3196},{"level":117},[3197],{"text":3198,"type":68},"Key takeaways",{"type":73,"content":3200},[3201,3207,3213,3219],{"type":76,"content":3202},[3203],{"type":64,"content":3204},[3205],{"text":3206,"type":68},"AI and automation in retail can help you anticipate demand and draft rotas for review, rather than replace your judgement",{"type":76,"content":3208},[3209],{"type":64,"content":3210},[3211],{"text":3212,"type":68},"AI in retail can cut repetitive admin across inventory, rotas, timesheets, and pricing",{"type":76,"content":3214},[3215],{"type":64,"content":3216},[3217],{"text":3218,"type":68},"United Kingdom (UK) retail is leaner and younger, so precise staffing and mobile-friendly tools matter more than ever",{"type":76,"content":3220},[3221],{"type":64,"content":3222},[3223],{"text":3224,"type":68},"Deputy supports compliance workflows for working time and pay records, while employers remain responsible for complying with applicable requirements",{"type":64,"content":3226},[3227],{"text":3228,"type":68},"Retail runs on tight margins, and 2025 made them tighter. Costs are up, consumer spending is softer, and teams are leaner than they were a few years ago. Many shop owners are asking a practical question: where can AI and automation in retail actually save time and money without adding admin?",{"type":64,"content":3230},[3231,3233,3238],{"text":3232,"type":68},"Deputy's ",{"text":3234,"type":68,"marks":3235},"UK Big Shift Report 2026",[3236],{"type":199,"attrs":3237},{"href":296,"uuid":47,"anchor":47,"target":202,"linktype":203},{"text":3239,"type":68}," suggests UK retail staffing became leaner in 2025, with retailers staffing more precisely. This article walks through where these tools help, from inventory to rotas to pricing, and how to start.",{"type":115,"attrs":3241,"content":3242},{"level":117},[3243],{"text":3244,"type":68},"What AI and automation in retail actually mean",{"type":64,"content":3246},[3247],{"text":3248,"type":68},"AI and automation cover far more than staffing. Across retail, you will usually see them fall into three broad areas.",{"type":115,"attrs":3250,"content":3251},{"level":123},[3252],{"text":3253,"type":68},"Customer experience: personalisation, recommendations, and chatbots",{"type":64,"content":3255},[3256],{"text":3257,"type":68},"You can use AI to personalise what shoppers see. Recommendation engines suggest products based on past purchases, and shopping assistants and chatbots answer questions at any hour. This kind of chat-based shopping aims to make browsing feel more relevant.",{"type":115,"attrs":3259,"content":3260},{"level":123},[3261],{"text":3262,"type":68},"Operations: inventory, supply chain, and order handling",{"type":64,"content":3264},[3265],{"text":3266,"type":68},"You can also put AI behind the scenes in operations. Use it for automatic restocking, demand forecasting, and smarter logistics, warehousing, and order handling. The aim is to keep the right stock moving to the right place without tying up cash.",{"type":115,"attrs":3268,"content":3269},{"level":123},[3270],{"text":3271,"type":68},"In-store AI and loss prevention",{"type":64,"content":3273},[3274],{"text":3275,"type":68},"In your stores, you may use computer vision, smart shelves, or checkout automation, including cashier-less formats. Some retailers use the same technology for fraud detection and loss prevention.",{"type":64,"content":3277},[3278],{"text":3279,"type":68},"These often rely on a mix of enabling technologies. They include the Internet of Things (IoT), stock-tracking tags (RFID), robotics, robotic process automation (RPA), analytics, cloud, and edge computing.",{"type":64,"content":3281},[3282],{"text":3283,"type":68},"This guide focuses on the areas where Deputy can help you day to day: staffing, rotas, timesheets, and working-time compliance workflows.",{"type":115,"attrs":3285,"content":3286},{"level":117},[3287],{"text":3288,"type":68},"How AI in retail improves inventory management",{"type":64,"content":3290},[3291],{"text":3292,"type":68},"If you manage stock, manual data entry can eat up hours and small errors can get expensive fast.",{"type":64,"content":3294},[3295],{"text":3296,"type":68},"This is where AI and automation in retail earn their keep. AI-assisted tools can help you spot patterns and match stock to demand by reading sales history, customer trends, weather, and supplier lead times.",{"type":238,"attrs":3298},{"alt":3299,"src":3300,"title":20},"Two retail team members checking stock levels on a handheld scanner among shelves in a bright convenience shop","//a.storyblok.com/f/64010/0x0/3c95284602/image.jpg",{"type":115,"attrs":3302,"content":3303},{"level":123},[3304],{"text":3305,"type":68},"Turning stock data into demand signals",{"type":64,"content":3307},[3308,3310,3316],{"text":3309,"type":68},"With cleaner data, you can anticipate demand and adjust orders before a line sells out or piles up. Retailers like H&M have used ",{"text":3311,"type":68,"marks":3312},"AI in their supply chain",[3313],{"type":199,"attrs":3314},{"href":3315,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.supplychaindive.com/news/HM-AI-supply-chain-sustainable/570400/",{"text":3317,"type":68}," to plan stock and reduce waste.",{"type":115,"attrs":3319,"content":3320},{"level":123},[3321],{"text":3322,"type":68},"Reducing overstocking and waste",{"type":64,"content":3324},[3325],{"text":3326,"type":68},"Better forecasts can help you tie up less money in stock that will not sell. They can also help reduce gaps on the shelf when a product takes off. The result is lower storage costs and less markdown pressure.",{"type":115,"attrs":3328,"content":3329},{"level":117},[3330],{"text":3331,"type":68},"Using AI to forecast labour demand and control costs",{"type":64,"content":3333},[3334,3336,3340],{"text":3335,"type":68},"If you manage ",{"text":3337,"type":68,"marks":3338},"labour costs",[3339],{"type":71},{"text":3341,"type":68},", precise staffing matters, because labour is one of the biggest costs in retail. UK retail hourly pay increased materially between 2022 and 2025.",{"type":64,"content":3343},[3344,3346,3352],{"text":3345,"type":68},"This broadly tracked rises in the ",{"text":3347,"type":68,"marks":3348},"National Living Wage",[3349],{"type":199,"attrs":3350},{"href":3351,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.gov.uk/national-minimum-wage-rates",{"text":3353,"type":68},". When the wage floor rises, overstaffing at the wrong times gets costly, so precise rotas pay off.",{"type":115,"attrs":3355,"content":3356},{"level":123},[3357],{"text":3358,"type":68},"Turning sales and footfall data into staffing forecasts",{"type":64,"content":3360},[3361],{"text":3362,"type":68},"You need good inputs to build a useful forecast. AI-assisted tools can weigh several signals to help you anticipate how busy each shift will be:",{"type":73,"content":3364},[3365,3371,3377,3383,3389],{"type":76,"content":3366},[3367],{"type":64,"content":3368},[3369],{"text":3370,"type":68},"Year-on-year and recent sales trends",{"type":76,"content":3372},[3373],{"type":64,"content":3374},[3375],{"text":3376,"type":68},"Footfall and busy-period patterns",{"type":76,"content":3378},[3379],{"type":64,"content":3380},[3381],{"text":3382,"type":68},"Local events and seasonal peaks",{"type":76,"content":3384},[3385],{"type":64,"content":3386},[3387],{"text":3388,"type":68},"Weather that shifts shopper behaviour",{"type":76,"content":3390},[3391],{"type":64,"content":3392},[3393],{"text":3394,"type":68},"Promotions and product launches",{"type":64,"content":3396},[3397,3398,3402,3404,3409],{"text":3232,"type":68},{"text":3399,"type":68,"marks":3400},"demand forecasting",[3401],{"type":71},{"text":3403,"type":68}," tools can help managers anticipate staffing demand and review forecasts before making scheduling decisions. Our guide to ",{"text":3405,"type":68,"marks":3406},"AI labour forecasting",[3407],{"type":199,"attrs":3408},{"href":201,"uuid":47,"anchor":47,"target":202,"linktype":203},{"text":3410,"type":68}," covers the detail.",{"type":115,"attrs":3412,"content":3413},{"level":123},[3414],{"text":3415,"type":68},"Keeping labour costs in line with demand",{"type":64,"content":3417},[3418],{"text":3419,"type":68},"Once you have a forecast, you can plan cover that matches the peaks and the quiet spells. That can help you align scheduled labour more closely with expected demand. You can track wage cost as a share of sales and help manage your labour budget.",{"type":115,"attrs":3421,"content":3422},{"level":117},[3423],{"text":3424,"type":68},"Building rotas faster with automated scheduling",{"type":64,"content":3426},[3427,3429,3435,3437,3441],{"text":3428,"type":68},"Even with a solid forecast, building the rota by hand eats up your time. ",{"text":3430,"type":68,"marks":3431},"Auto-scheduling software",[3432],{"type":199,"attrs":3433},{"href":3434,"uuid":47,"anchor":47,"target":202,"linktype":203},"https://www.deputy.com/gb/features/auto-scheduling",{"text":3436,"type":68}," can help reduce the manual work involved in building ",{"text":3438,"type":68,"marks":3439},"rotas",[3440],{"type":71},{"text":3442,"type":68},", using configured workforce and scheduling information.",{"type":238,"attrs":3444},{"alt":3445,"src":3446,"title":20},"A retail shop manager and a young sales assistant reviewing a staff rota on a tablet behind the shop counter","//a.storyblok.com/f/64010/0x0/98b625ddf0/image.jpg",{"type":115,"attrs":3448,"content":3449},{"level":123},[3450],{"text":3451,"type":68},"How auto-scheduling drafts a rota for manager review",{"type":64,"content":3453},[3454],{"text":3455,"type":68},"The tool proposes a draft rota for you to check, not a finished plan. You can adjust shifts, confirm cover, and publish once it looks right. This keeps a person in charge while cutting the busywork.",{"type":115,"attrs":3457,"content":3458},{"level":123},[3459],{"text":3460,"type":68},"Giving staff flexibility with shift swaps and mobile updates",{"type":64,"content":3462},[3463],{"text":3464,"type":68},"Younger teams expect to manage work from their phones. Deputy's UK Big Shift Report 2026 suggests Generation Z (Gen Z) now represents a larger share of UK retail shift workers.",{"type":64,"content":3466},[3467,3469,3474],{"text":3468,"type":68},"With Deputy, staff can see rotas, set availability, and ",{"text":3470,"type":68,"marks":3471},"swap shifts",[3472],{"type":199,"attrs":3473},{"href":423,"uuid":47,"anchor":47,"target":202,"linktype":203},{"text":3475,"type":68}," from any device. Real-time updates can help reduce mix-ups and missed shifts.",{"_uid":3477,"ctas":3478,"theme":477,"component":478,"hide_capterra":56,"spacer_bottom":479,"call_to_action":3485,"call_to_action_style":54},"83f31b1f-40e7-441c-b8ec-ee68d5aa63ac",[3479,3482],{"_uid":3480,"link":3481,"text":469,"type":470,"component":471,"analyticsId":20},"a86781d9-e5ea-4663-9eb6-ee36b7b2b7d4",{"id":20,"url":20,"linktype":467,"fieldtype":468,"cached_url":20},{"_uid":3483,"link":3484,"text":475,"type":476,"component":471,"analyticsId":20},"d289d45d-eafc-47b6-a275-360e4bdf65d7",{"id":20,"url":20,"linktype":467,"fieldtype":468,"cached_url":20},{"type":61,"content":3486},[3487],{"type":64,"content":3488},[3489],{"text":3490,"type":68},"See how Deputy helps your retail team put AI and automation to work, from rota planning to demand forecasting.",{"_uid":3492,"content":3493,"component":460},"df7b91c9-dd31-43aa-9e81-7e1b14af4561",{"type":61,"content":3494},[3495,3500,3512,3516,3521,3525,3530,3534,3539,3543,3547,3552,3556,3561,3565,3577,3582,3586,3618,3637,3642,3646,3650,3655,3659,3663,3668,3680,3684,3688,3699,3703,3709,3713,3719,3723,3729,3733,3739,3743,3749,3753,3759,3763,3769],{"type":115,"attrs":3496,"content":3497},{"level":117},[3498],{"text":3499,"type":68},"Supporting working-time and record-keeping compliance",{"type":64,"content":3501},[3502,3504,3510],{"text":3503,"type":68},"Retail employers are responsible for tracking working-time rules for variable hours. The Working Time Regulations include requirements relating to matters such as rest breaks and weekly working hours. Government guidance on ",{"text":3505,"type":68,"marks":3506},"maximum weekly working hours",[3507],{"type":199,"attrs":3508},{"href":3509,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.gov.uk/maximum-weekly-working-hours",{"text":3511,"type":68}," sets out the detail.",{"type":64,"content":3513},[3514],{"text":3515,"type":68},"Deputy supports compliance workflows but does not provide legal advice or guarantee compliance. You remain responsible for configuring the platform appropriately and complying with applicable laws and regulations.",{"type":115,"attrs":3517,"content":3518},{"level":123},[3519],{"text":3520,"type":68},"Working Time Regulations and rest breaks",{"type":64,"content":3522},[3523],{"text":3524,"type":68},"When you review planned shifts, Deputy's configurable rules, reminders, and alerts can help surface potential issues for manager review before publishing. This supports working-time compliance workflows while keeping managers responsible for review and decision-making.",{"type":115,"attrs":3526,"content":3527},{"level":123},[3528],{"text":3529,"type":68},"Keeping accurate hours and pay records",{"type":64,"content":3531},[3532],{"text":3533,"type":68},"Accurate time and wage records can support National Minimum Wage and National Living Wage compliance workflows. Accurate clock-in data helps build timesheets that can support payroll processes and help reduce the risk of manual record-keeping errors.",{"type":115,"attrs":3535,"content":3536},{"level":117},[3537],{"text":3538,"type":68},"Improving pricing with AI",{"type":64,"content":3540},[3541],{"text":3542,"type":68},"You can use AI to set and adjust prices. AI-assisted tools read market data, demand shifts, and seasonal or competitor pricing, so you can review price changes with better context.",{"type":64,"content":3544},[3545],{"text":3546,"type":68},"Pricing also shapes loyalty. The same tools can group customer behaviour to help you shape targeted offers and promotions.",{"type":115,"attrs":3548,"content":3549},{"level":123},[3550],{"text":3551,"type":68},"Keeping online and in-store prices consistent",{"type":64,"content":3553},[3554],{"text":3555,"type":68},"Shoppers move between your website and your shop, so prices need to line up. Deputy reporting suggests e-commerce now represents a substantial share of UK retail spending. Consistent pricing across channels can help maintain customer trust and avoid confusion.",{"type":115,"attrs":3557,"content":3558},{"level":117},[3559],{"text":3560,"type":68},"Keeping the human touch: people plus AI",{"type":64,"content":3562},[3563],{"text":3564,"type":68},"You should use AI and automation as assistants, not decision-makers. Where the relevant tool supports them, let AI-assisted features help draft rotas, forecasts, and reports, while people retain appropriate oversight. That balance keeps service personal while the software handles the admin.",{"type":64,"content":3566},[3567,3569,3575],{"text":3568,"type":68},"Good ",{"text":3570,"type":68,"marks":3571},"workforce management",[3572],{"type":199,"attrs":3573},{"href":3574,"uuid":47,"anchor":47,"target":202,"linktype":203},"https://www.deputy.com/gb/workforce-management",{"text":3576,"type":68}," still rests on people who know their customers and their team. AI-assisted tools free them to spend more time on the shop floor.",{"type":115,"attrs":3578,"content":3579},{"level":117},[3580],{"text":3581,"type":68},"How UK retailers are getting started",{"type":64,"content":3583},[3584],{"text":3585,"type":68},"You don't need to change everything at once. The right technology in retail can slot into how you already work, one step at a time:",{"type":149,"content":3587},[3588,3594,3600,3606,3612],{"type":76,"content":3589},[3590],{"type":64,"content":3591},[3592],{"text":3593,"type":68},"Map your busiest and quietest trading periods across a typical week",{"type":76,"content":3595},[3596],{"type":64,"content":3597},[3598],{"text":3599,"type":68},"Bring sales, footfall, and staffing data into one place",{"type":76,"content":3601},[3602],{"type":64,"content":3603},[3604],{"text":3605,"type":68},"Let AI-assisted tools draft a rota, then review and adjust it",{"type":76,"content":3607},[3608],{"type":64,"content":3609},[3610],{"text":3611,"type":68},"Give staff a mobile way to see rotas and swap shifts",{"type":76,"content":3613},[3614],{"type":64,"content":3615},[3616],{"text":3617,"type":68},"Review results each month and refine your inputs",{"type":64,"content":3619},[3620,3622,3627,3629,3635],{"text":3621,"type":68},"UK retailers of different sizes already work this way. ",{"text":3623,"type":68,"marks":3624},"MPK Garages",[3625],{"type":199,"attrs":3626},{"href":614,"uuid":47,"anchor":47,"target":202,"linktype":203},{"text":3628,"type":68},", a convenience retail group, uses Deputy for workforce management across its sites. ",{"text":3630,"type":68,"marks":3631},"Winter Wonderland Hyde Park",[3632],{"type":199,"attrs":3633},{"href":3634,"uuid":47,"anchor":47,"target":202,"linktype":203},"https://www.deputy.com/gb/customers/winter-wonderland-hyde-park",{"text":3636,"type":68}," uses Deputy for demand planning and a large seasonal team.",{"type":115,"attrs":3638,"content":3639},{"level":123},[3640],{"text":3641,"type":68},"What to check before you start: data, integration, and governance",{"type":64,"content":3643},[3644],{"text":3645,"type":68},"Before you roll anything out, plan for a few practical basics. Check your data is ready and accurate, and that new tools integrate with the systems you already use.",{"type":64,"content":3647},[3648],{"text":3649,"type":68},"Think through privacy and data protection, data and system security, the risk of bias in AI outputs, and the impact on your workforce. These are things to plan for, not afterthoughts.",{"type":115,"attrs":3651,"content":3652},{"level":123},[3653],{"text":3654,"type":68},"Piloting, training, and measuring results",{"type":64,"content":3656},[3657],{"text":3658,"type":68},"Start with one use case rather than everything at once. Run a pilot, train the team, and manage the change as people adjust to new tools.",{"type":64,"content":3660},[3661],{"text":3662,"type":68},"Then measure whether the results justify the cost so you can see what is working. Use what you learn to refine your inputs before you expand.",{"type":115,"attrs":3664,"content":3665},{"level":117},[3666],{"text":3667,"type":68},"Making AI and automation work for your shop floor",{"type":64,"content":3669},[3670,3672,3678],{"text":3671,"type":68},"Retail has moved from the high street to online to a mix of both, shaped by rising costs and leaner teams. With UK retail sales volumes still ",{"text":3673,"type":68,"marks":3674},"around three percent below their pre-pandemic level",[3675],{"type":199,"attrs":3676},{"href":3677,"uuid":47,"anchor":47,"target":234,"linktype":203},"https://www.ons.gov.uk/businessindustryandtrade/retailindustry/bulletins/retailsales/november2025",{"text":3679,"type":68},", every efficiency counts. You can respond by using AI and automation in retail to help reduce admin and support everyday decision-making.",{"type":64,"content":3681},[3682],{"text":3683,"type":68},"Looking to 2026, you can expect more AI-assisted forecasting and automation moving from the back office to the shop floor. The direction of travel is clear, even if the pace varies by retailer.",{"type":64,"content":3685},[3686],{"text":3687,"type":68},"Start small, keep a person in the loop, and build from there.",{"type":64,"content":3689},[3690,3692,3697],{"text":3691,"type":68},"To go deeper, read our practical guide to ",{"text":3693,"type":68,"marks":3694},"using AI for demand forecasting",[3695],{"type":199,"attrs":3696},{"href":456,"uuid":47,"anchor":47,"target":202,"linktype":203},{"text":3698,"type":68}," as you evaluate rota planning and demand forecasting tools.",{"type":115,"attrs":3700,"content":3701},{"level":853},[3702],{"text":856,"type":68},{"type":64,"content":3704},[3705],{"text":3706,"type":68,"marks":3707},"What is AI and automation in retail?",[3708],{"type":71},{"type":64,"content":3710},[3711],{"text":3712,"type":68},"AI and automation in retail means using software to handle tasks and turn data into outputs across three areas: customer experience, operations, and the workforce. 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In practice, this can help teams handle rotas, timesheets, and demand forecasting with less paperwork and more time for customers, as Deputy does.",{"type":64,"content":3724},[3725],{"text":3726,"type":68,"marks":3727},"Does Deputy use AI to build staff rotas?",[3728],{"type":71},{"type":64,"content":3730},[3731],{"text":3732,"type":68},"Deputy provides tools designed to simplify rota planning and support manager review.",{"type":64,"content":3734},[3735],{"text":3736,"type":68,"marks":3737},"Can Deputy help retailers manage labour costs?",[3738],{"type":71},{"type":64,"content":3740},[3741],{"text":3742,"type":68},"Deputy can help retailers manage labour costs by supporting workforce planning and helping managers align staffing with forecast demand. Managers can track wage cost as a share of sales and adjust cover before a slow day turns into overspend.",{"type":64,"content":3744},[3745],{"text":3746,"type":68,"marks":3747},"How does Deputy support working-time and record-keeping compliance?",[3748],{"type":71},{"type":64,"content":3750},[3751],{"text":3752,"type":68},"Deputy supports compliance workflows with tools for tracking hours and breaks, along with configurable rules, reminders, and alerts that support manager oversight. These tools can help reduce the risk of manual errors, but Deputy does not provide legal advice or guarantee compliance. Employers remain responsible for configuring the platform appropriately and meeting their legal obligations.",{"type":64,"content":3754},[3755],{"text":3756,"type":68,"marks":3757},"Is AI in retail only for large chains?",[3758],{"type":71},{"type":64,"content":3760},[3761],{"text":3762,"type":68},"No, AI in retail suits small and multi-site retailers too. AI-assisted workflows can support both a single shop and larger multi-site operations. It depends on the retailer's needs, configuration, and the tools you use, such as Deputy.",{"type":64,"content":3764},[3765],{"text":3766,"type":68,"marks":3767},"What are the main risks of using AI in retail?",[3768],{"type":71},{"type":64,"content":3770},[3771],{"text":3772,"type":68},"The main risks are privacy and data protection, bias, cybersecurity, workforce impact, and system integration. 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